I applied online. The process took 3 months. I interviewed at American Airlines (Dallas-Fort Worth) in Dec 2023
Interview
1st a virtual interview with a group of other candidates. You’re each asked 2 questions such as tell me a place you would like to visit & why? How did you handle on the job conflict. Then if selected to move forward you will be invited to a F2F interview at the head quarters in Dallas. Next your off to unpaid training for 6 weeks. If your name doesn’t get called to be sent home at the F2F interview
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.