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American Airlines

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American Airlines

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American Airlines Reviews

70% Recommend to a Friend
American Airlines CEO Robert Isom
57% Approve of CEO
Recommend to a Friend
Approve of CEO
American Airlines CEO Robert Isom
Robert Isom
726 Ratings

What people are saying about American Airlines

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The pay was low and understaffed(in 347 reviews)
  • "Poor management and schedule now(in 321 reviews)
  • "The long hours and living out of your suitcase for days on end can be challenging.(in 171 reviews)
  • "Low salary and not time during the job for keep trainings(in 124 reviews)
  • "Even overnight people who had to drive to an empty office where managers don't even show up and sit alone in an office for 8(in 93 reviews)

Ratings by Demographics

This rating reflects the overall rating of American Airlines and is not affected by filters.

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Found 6,934 of over 8K reviews

Updated Sept 25, 2023

    1. 5.0
      Feb 24, 2023
      Flight Attendant
      Current Employee, less than 1 year
      Boston, MA
      CEO Approval
      Business Outlook


      Free Travel Amazing People Great Company Fun and Always Changing Job


      Long Hours Early Days and Late Nights Hard to Live in Certain Cities with the First Year Pay

      1. 5.0
        Jul 20, 2023
        Customer Service Agent
        Former Employee
        CEO Approval
        Business Outlook


        a great team, the best work experience


        schedules, lunch time, break time, work days, payment

      2. Join the American Airlines team
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      Viewing 1 - 10 of 6,934 Reviews

      American Airlines Reviews FAQs

      American Airlines has an overall rating of 3.8 out of 5, based on over 7,671 reviews left anonymously by employees. 70% of employees would recommend working at American Airlines to a friend and 58% have a positive outlook for the business. This rating has been stable over the past 12 months.

      According to anonymously submitted Glassdoor reviews, American Airlines employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at American Airlines. This rating has decreased by -2% over the last 12 months.

      70% of American Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Airlines 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.7 for career opportunities.

      Popular Careers with American Airlines Job Seekers


      Popular Conversations

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      Interview Tips

      Feel free to post any interview questions you might be asked and I’ll help you compose an effective response :)


      Melissa Magri

      Hello everyone!!! After your first phone call with the ICON recruiter, how long did you wait for feedback? I hope my interview went well.... thanks!!


      Senior Manager

      I am hopeful I’ll get an offer soon. I have an upcoming 10-day trip in 2 months and am wondering when is the right time to bring it up/negotiate time off: When they send me the offer? If yes, do I tell HR or try to reach out to the manager? When I start the job? A few days after I start?


      Nick Cruz

      Any got final interview on easy pc company as retails sales person how long to it take to know if you are failed or pass?


      Glassdoor has 7,671 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.