American Airlines Reviews

Updated Jun 5, 2020

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3.7
72%
Recommend to a Friend
57%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1,113 Ratings
Pros
Cons
  • "Fairly long hours, but worth the effort(in 80 reviews)

  • "Company oversells flights, passengers get mad and scream at us(in 53 reviews)

More Pros and Cons
  1. Helpful (1)

    "awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines for less than a year

    Pros

    everything! all is good with them.

    Cons

    none we really get everything

    American Airlines2017-11-16
  2. "Rewarding?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Disapproves of CEO

    I have been working at American Airlines full-time

    Pros

    flight benefits, medical benefits, dental benefits, flexible, exciting

    Cons

    stressful, ever changing, toxic, no job protection, very few benefits left

    American Airlines2017-07-18
  3. "American airlines"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airline Pilot in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines full-time for more than 10 years

    Pros

    They pay alot is good is a big airline they have good planes they have alot of destinies they are excellent

    Cons

    You have to speak two languages and you need to now alot mathematics to flight the plane and you need to know all of that

    Continue reading
    American Airlines2015-12-02
  4. "Not bad"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at American Airlines full-time

    Pros

    good flight benefits and travel perks

    Cons

    terrible starting wage, long hours

    Continue reading
    American Airlines2015-09-01
  5. Helpful (1)

    "Rewarding in most cases"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than a year

    Pros

    Management communicate with employees on the progress of the company

    Cons

    Some lower level supervisors appears to have little or no interest of the staff they supervised

    Continue reading
    American Airlines2013-11-15
  6. "good work/life balance"

    5.0
    Current Employee - Engineer 

    I have been working at American Airlines full-time

    Pros

    Flexible schedule depending on work group and awesome flight benefits

    Cons

    annual raises and level up opportunity is not competitive

    American Airlines2020-06-05
  7. "Friendly Environment, but no flexibility in work location"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Accountant in Dallas, TX

    I have been working at American Airlines full-time for more than 3 years

    Pros

    friendly coworkers who care about you and want you to suceed

    Cons

    narrow view about working from home and are not open to it at all

    American Airlines2020-06-04
  8. "Great airline"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Dallas, TX
    Recommends
    Positive Outlook

    I have been working at American Airlines part-time for more than 3 years

    Pros

    The People are great to work with

    Cons

    Delays and cancellations happen often.

    American Airlines2020-06-05
  9. "Amazing Company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Applications Architect in Dallas, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at American Airlines full-time for less than a year

    Pros

    I LOVE working with AA. Amazing pay, Amazing benefits, Amazing coleagues, Amazing enviornment outside of work, TONS of potential to move within company

    Cons

    Unfortunately due to COVID, AA had to make a lot of cuts. Once travel is back, things will hopefully go back to being good

    Continue reading
    American Airlines2020-06-03
  10. "Great Job"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Flight Attendant in Fort Worth, TX
    Recommends
    Positive Outlook

    I have been working at American Airlines full-time for more than 3 years

    Pros

    Such a great job and company. Super flexible hours and schedule, and get to travel the world!

    Cons

    Very long days, and extremely early mornings

    Continue reading
    American Airlines2020-06-03
Found 2809 reviews