American Airlines Reviews | Glassdoor.ca

American Airlines Reviews

Updated 19 Sep 2019

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Found 2614 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
71%
Recommend to a Friend
61%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1 Ratings
Pros
Cons
  • "The long hours and living out of your suitcase for days on end can be challenging(in 76 reviews)

  • "Your senoir coworkers will be the rudest to passengers(in 50 reviews)

More Pros and Cons
  1. Helpful (1)

    "awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines for less than a year

    Pros

    everything! all is good with them.

    Cons

    none we really get everything

    American Airlines2017-11-16
  2. "Rewarding?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Disapproves of CEO

    I have been working at American Airlines full-time

    Pros

    flight benefits, medical benefits, dental benefits, flexible, exciting

    Cons

    stressful, ever changing, toxic, no job protection, very few benefits left

    American Airlines2017-07-18
  3. "American airlines"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airline Pilot in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines full-time for more than 10 years

    Pros

    They pay alot is good is a big airline they have good planes they have alot of destinies they are excellent

    Cons

    You have to speak two languages and you need to now alot mathematics to flight the plane and you need to know all of that

    Advice to Management

    Is the best airlines and is the biggest airline in the world and they have good serves they pay alot they have the b787, b757, b767,B777 and a330 good excellent airline prefect good big biggest

    American Airlines2015-12-02
  4. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at American Airlines full-time

    Pros

    good flight benefits and travel perks

    Cons

    terrible starting wage, long hours

    Advice to Management

    listen to your employees

    American Airlines2015-09-01
  5. Helpful (1)

    "Rewarding in most cases"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than a year

    Pros

    Management communicate with employees on the progress of the company

    Cons

    Some lower level supervisors appears to have little or no interest of the staff they supervised

    Advice to Management

    Provide ongoing management and supervisory training to lower level supervisors.

    American Airlines2013-11-15
  6. Helpful (1)

    "Can’t go wrong"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Disapproves of CEO

    I worked at American Airlines full-time

    Pros

    Travel benefits were great. I couldn’t complain.

    Cons

    Doug Parker is a terrible CEO

    Advice to Management

    Get rid of Parker.

    American Airlines2019-09-18
  7. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airline Customer Service Agent in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at American Airlines part-time for more than a year

    Pros

    Great family team work great way to encounter different peole learning new things

    Cons

    when have to rebook it can be very hard

    American Airlines2019-09-19
  8. "great benefits high level of stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Agent Airport in Dallas, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at American Airlines full-time

    Pros

    pay benefits get to travel

    Cons

    micromanagement , stressful environment, under staffed

    Advice to Management

    be more proactive on working as a group to resolve and not to shift blame

    American Airlines2019-09-18
  9. Helpful (1)

    "Flight attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - American Airlines Flight Attendant in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than a year

    Pros

    Great company, good coworkers, high pay and travel benefits

    Cons

    Away from home too much

    American Airlines2019-09-13
  10. "I started with America West in 1989 and retired from American in 2018"

    StarStarStarStarStar
     
    No opinion of CEO

    I worked at American Airlines

    Pros

    Excellent travel and health benefits

    Cons

    In my position the work was very repetitive on a day to day routine

    Advice to Management

    Listen to your employees

    American Airlines2019-09-17
Found 2614 reviews