American Airlines Reviews

Updated Jan 13, 2021

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3.9
74%
Recommend to a Friend
59%
Approve of CEO
American Airlines CEO Doug Parker
Doug Parker
1,438 Ratings
Pros
Cons
  • "Long hours away from home for multiple days at a time during off service operations weather delays(in 104 reviews)

  • "Passengers that refuse to follow rules(in 69 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Helpful (1)

    "awesome"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines for less than a year

    Pros

    everything! all is good with them.

    Cons

    none we really get everything

  2. "dddd"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Project Manager 
    Recommends
    Positive Outlook

    I have been working at American Airlines part-time for less than a year

    Pros

    good better good opportunity for beginers

    Cons

    not good for students lot f work


  3. "Review"

    3.0
    Former Employee - Customer Service Representative 

    I worked at American Airlines part-time

    Pros

    Good flight benefits good health benefits

    Cons

    Schedule is up and down

  4. "Rewarding?"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Disapproves of CEO

    I have been working at American Airlines full-time

    Pros

    flight benefits, medical benefits, dental benefits, flexible, exciting

    Cons

    stressful, ever changing, toxic, no job protection, very few benefits left

  5. "American airlines"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Airline Pilot in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at American Airlines full-time for more than 10 years

    Pros

    They pay alot is good is a big airline they have good planes they have alot of destinies they are excellent

    Cons

    You have to speak two languages and you need to now alot mathematics to flight the plane and you need to know all of that

    Continue reading
  6. "Not bad"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at American Airlines full-time

    Pros

    good flight benefits and travel perks

    Cons

    terrible starting wage, long hours

    Continue reading
  7. Helpful (1)

    "Rewarding in most cases"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Ramp Agent in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than a year

    Pros

    Management communicate with employees on the progress of the company

    Cons

    Some lower level supervisors appears to have little or no interest of the staff they supervised

    Continue reading
  8. "Great benefits"

    5.0
    Current Employee - Customer Service 

    I have been working at American Airlines full-time

    Pros

    Amazing benefits outside of traveling

    Cons

    Need to be flexible as it's a volatile industry

  9. "Great Airline to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Pilot in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at American Airlines full-time for more than 10 years

    Pros

    Great People to work for

    Cons

    I have no cons. Excellent work environment.

  10. "Great Place"

    5.0
    Former Employee - Travel Agent Auditor in Phoenix, AZ

    I worked at American Airlines full-time for more than a year

    Pros

    Friendly people. Flight Benefits are a definite plus.

    Cons

    You never know if there will be lay offs.

Viewing 1 - 10 of 3,541 English Reviews