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American Airlines Reviews
70% Recommend to a Friend
57% Approve of CEO
Recommend to a Friend
Approve of CEO
Robert Isom
726 Ratings
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
- "flights benefits are great and being the biggest airlines in the world lets me move to any position i want !" (in 826 reviews)
- "The flight benefits are great and many positions at the corporate office provide some kind of hybrid model." (in 732 reviews)
Cons
- "The long hours and living out of your suitcase for days on end can be challenging." (in 171 reviews)
- "Even overnight people who had to drive to an empty office where managers don't even show up and sit alone in an office for 8" (in 93 reviews)
Ratings by Demographics
This rating reflects the overall rating of American Airlines and is not affected by filters.
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Full-time, Part-time
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Found 6,934 of over 8K reviews
Updated Sept 25, 2023
Popular
- Popular
- Most Recent
- Highest Rating
- Lowest Rating
- 5.0FEATURED REVIEWFeb 24, 2023Flight AttendantCurrent Employee, less than 1 yearBoston, MA
Pros
Free Travel Amazing People Great Company Fun and Always Changing Job
Cons
Long Hours Early Days and Late Nights Hard to Live in Certain Cities with the First Year Pay
6 - 5.0Jul 20, 2023Customer Service AgentFormer Employee
Pros
a great team, the best work experience
Cons
schedules, lunch time, break time, work days, payment
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American Airlines Reviews FAQs
American Airlines has an overall rating of 3.8 out of 5, based on over 7,671 reviews left anonymously by employees. 70% of employees would recommend working at American Airlines to a friend and 58% have a positive outlook for the business. This rating has been stable over the past 12 months.
70% of American Airlines employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated American Airlines 3.4 out of 5 for work life balance, 3.5 for culture and values and 3.7 for career opportunities.
