I applied online. The process took 7 months. I interviewed at American Airlines (Dallas, TX) in Sep 2023
Interview
The interview was a group interview with many other people being interviewed and two moderators asking the questions. Everyone got asked two questions randomly throughout the time and answered and that was it for the zoom interview. Questions below.
Interview questions [1]
Question 1
The two questions given during the group zoom interview. The first was were where would you go if you could go anywhere in the world and why. The second was a explain a time where..... they used a different situation for everyone but mine was when a coworker or team member wasn't doing their job and how did you go about handling that situation.
I applied online. I interviewed at American Airlines in Jul 2016
Interview
Applied online took assessment test online one week later received email for a video interview. Taking my video interview today. Any advice from anyone who has gone through the process?!
Video group interview then in person with 40 other applicants. Asked behavioral questions and personality questions. The video interview lasted about 30-45 minutes. Then the in person was a whole day process.
Interview questions [1]
Question 1
Name a time you went above and beyond for a customers
I applied in-person. I interviewed at American Airlines (Dallas, TX)
Interview
1. Application with test questions
2. Group interview - online
3. In person interview - a lot of ppl with eyes on you. Dress professionally.
4. 6 week training -very hard, but be a good study/test taker
Interview questions [1]
Question 1
High level Customer service related questions and safety experiences.