The process took 4 weeks. I interviewed at AT&T (San Juan, PR) in Jan 2019
Interview
The interview process is very long, they will send you several test to take online as well as an in person interview and several emails after that due to the sheer amount of people that are involved in the hiring process.
Interview questions [1]
Question 1
Questions about previous situations you went trough as a customer service representative
You may apply online and may receive an email to schedule a phone interview. With one of their human resource agents. It may be a third-party conpany until you pass a preliminary interview and advance to the next stage. The interview was brief and straightforward and one may be hired on the spot.
it was easy and fun to interview, with lots of questions but they made me feel welcomed. they touched based on everything i wanted to know about the role and all my expectations
Just like having a conversation. Basically asked about availability, working with others and independently, handling difficult customers and difficult situations, also how would you handle overcoming objection with sales and would that be a problem for you.
