AT&T Reviews | Glassdoor.ca

AT&T Reviews

Updated 21 March, 2019
19,463 reviews

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3.3
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Recommend to a friend
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
9,248 Ratings

Employee Reviews

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Pros
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  1. Featured Review

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Good training, lots of opportunities for progression, good salary and benefits. They care about their workers.

    Cons

    Business processes are onerous and defy common sense.

    Advice to Management

    Empower your people and take more risks.


  2. "Developer Position"

    StarStarStarStarStar
    Former Employee - Software Engineer in Toronto, ON
    Former Employee - Software Engineer in Toronto, ON
    Recommends

    I worked at AT&T full-time (More than a year)

    Pros

    Uses lots of innovative frameworks

    Cons

    None that I can think of

  3. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time

    Pros

    Fun environment and a fun team

    Cons

    Need more motivation
    Over worked

    Advice to Management

    Compensate better


  4. Helpful (1)

    "Might as well consider all employees surplus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Decent wages
    Average benefits
    God work life balance

    Cons

    Every month there is always cuts. Not very motivating

    Advice to Management

    Instead of cutting the people that actually keep the lights on maybe you should hold accountable the VPs that make poor decisions that end up costing the company $$$.


  5. "Tech support"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T part-time

    Pros

    Good place to work at this company

    Cons

    Not enough hours to work

    Advice to Management

    Keep it up


  6. "Overall a great company to work for"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    Benefits, Team Work, Bonuses, Advancement

    Cons

    Hours, Management, Marketing, Customer Service


  7. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Wireless Sales Specialist in Montreal, QC
    Former Employee - Wireless Sales Specialist in Montreal, QC
    Recommends
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Good salary and benefits. Good career opportunities.

    Cons

    If you don't like to follow processes, then this is not the place for you.

  8. "Competitive Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Sales Representative in Windsor, ON
    Current Employee - Inbound Sales Representative in Windsor, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Good Sales experience, Communication skills, personality development

    Cons

    Stressful job, Strenuous deadlines, Myriad of phone calls


  9. "ATT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Firewall in Ottawa, ON
    Former Employee - Firewall in Ottawa, ON
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Great teamwork atmosphere working with others from all over the world

    Cons

    Sometimes Head office USA was not in the Loop with the Canadian Office


  10. "Let's screw over union workers in the States and ship jobs to Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    - Cut you slack every now and then
    - Steady work with overtime
    - Think of creative stories to sell and laugh about it later (doesn't have to be 100% true)
    - Brain exercise, keeps you on your feet and thinking. As opposed to mundane jobs
    - Good if you like to talk
    - Help out nice old ladies, they are always the best

    Cons

    - Lie, Lie, and if all else fails LIE again. E.g. Customer: " Are you in the States right now?" Agent (with one months training): "Yes."
    - Deal with customers that aren't polite as Canadians. ( Talking from others experience and mine working for another 3rd party contractor in telecommunications in the same city). Sorry EH!
    - Lie to old ladies
    - Boiler Room sales tactics
    - Being part of an unethical system so a giant corporation can save a few single digit percentage points in profit

    Advice to Management

    You can tell your representatives to say "We are south of Detroit". It's not lying because Windsor Ontario is south of Detroit. But still it's misleading.