AT&T Reviews | Glassdoor.ca

AT&T Reviews

Updated 22 November, 2017
16,063 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
7,611 Ratings

16,063 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T part-time

    Pros

    Builds communication skills. Co workers are friendly

    Cons

    Customers are usually pissed and they keep yelling at you


  2. "consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time

    Pros

    It was good job if you like talk on phone

    Cons

    costumer were not help full at all , they where some time very rod . to much information to gather about the product .

    Advice to Management

    there management should work on helping the new employee and guide them till they are good in there job.


  3. "Telecom Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (More than 10 years)

    Pros

    Great global company to work for. Great benefits and great education for all employees to partake in to assist with our roles.

    Cons

    Not impressed that so many jobs are being sent offshore.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Stuff"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T part-time

    Pros

    Everything as expected, nothing major that was good here... I mean, free phone upgrades & data is wonderful...

    Cons

    Meh, nothing much to be annoyed about aside from middle management but thats everywhere

    Advice to Management

    I cant say, you keep doing you & maybe people will like you? Meh...


  6. "Meh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good managements are not playing but you don't know how much money is a player who has a no point to play it on a game that you have no matter how

    Cons

    Terrible paying attention is not good for you to play it on a phone game or something like this app and I don't have the money

    Advice to Management

    Better pay


  7. "AT&T retail"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    great benefits, and many opportunities to prove yourself.

    Cons

    inflexible micromanagement. strict hours, diminishing commissions.


  8. "A year ago"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in Mississauga, ON
    Former Employee - Program Manager in Mississauga, ON
    Recommends
    Neutral Outlook

    I worked at AT&T full-time

    Pros

    Great perks and salary. Great people.

    Cons

    high turn over and high demand.


  9. Helpful (1)

    "Ditch the dish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T (More than 3 years)

    Pros

    Pay, Healthcare, discounts, co workers, stabillity

    Cons

    DirecTv satellite installs, not a lot of open positions within company

    Advice to Management

    Make DTV a separate dept, ramp up fiber deployment so customers can have the choice between uverse and dtv, make satellite w/ internet jobs a dual dispatch so techs arent at a customers home for all day. Also, bring back full size vans, it is near impossible to stock dtv and uverse equipment in a small transit van, narrow dtv cpe to a couple of models, there are too many different dvrs and clients models


  10. "Incident Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Incident Manager in Toronto, ON
    Current Employee - Incident Manager in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good learning place to work with, we tend to access different tools,.
    Client interactions
    Opportunity to handle the team in absence of the Manager, helps our people management skills too.
    Resolving different issues with different resolutions.
    Handling SEV issues and bridges.

    Cons

    No downsides working with AT&T, every day is a good learning experience. We tend to learn more things with different issues which we come across.


  11. "AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Design Architect in Thornhill, ON
    Current Employee - Network Design Architect in Thornhill, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    If you are a team player with a common goal to win it's a great environment to experience many successes. AT&T has a flexible work environment that allows employees the ability to work from home.

    Cons

    If AT&T truly believed in their products, they would use them themselves. They sell better products than what they have available for their own use.

    Advice to Management

    Continuous downsizing in areas of the business that clearly can't support further reductions.
    Senior management may be too short-sighted on their long-term game plan that I believe will be very successful but not without much growing pain because of this.


Showing 16,063 of 16,820 reviews
Reset Filters