ADP Customer Service Representative (CSR) interview questions
Updated Sep 2, 2025Difficulty
Average
Experience
Mostly positive
How others got an interview
- 14%Employee referralEmployee referral
- 8%Campus recruitingCampus recruiting
- 7%RecruiterRecruiter
- 4%In personIn person
- 2%Recruitment agencyRecruitment agency
- 1%OtherOther
Interview search
117 interviews
ADP interviews FAQs
- Customer Service Representative (CSR) applicants have rated the interview process at ADP with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 75% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
- Candidates applying for Customer Service Representative (CSR) roles take an average of 14 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at ADP overall takes an average of 24 days.
- Common stages of the interview process at ADP as a Customer Service Representative (CSR) according to 4 Glassdoor interviews include:
Phone interview: 50%
One on one interview: 50%
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