ADP Reviews

Pros

Advancement opportunities, many types of sales roles, excellent earning potential, strong management, exciting new technologies and innovation. Great sales environment with contests, trips & awards.

Cons

Growth pains - maxed out implementation teams. Quotas increasing YOY while territory and number of accounts decrease.

Advice to Management

Continue investments in the implementation and service department infrastructure.

Pros

-Opportunities for career advancement exist

Cons

-Company is constantly cutting costs, making it difficult to achieve YoY growth targets

Pros

Allows you to know how a a big company works.

Cons

Clients can be difficult to deal with from time to time.

Pros

Good Pay Good co-workers and environment

Cons

Management Difficult to advance in the company

Pros

Unlimited earning potential Car allowance

Cons

The territories are already mapped out and your performance depends a lot on the partner that you get. You could be working with a good partner like RBC and making upwards of 150k or get a terrible partner like a small credit union and don’t even make 50. I worked there for over a year and since I left, from the original 13 people on the team, there are only 3 left, which shows 9 other people like me saw very clearly that this is not a company that you can count on for your future. The solutions sold to customers are not ethical at all considering that for the SAME EXACT SERVICE, you could be paying $20 a month or $500 a month depending how much that sales rep can rip you off. They will make you driving 100s of kilometre per month without reimbursing you for Gas which makes zero sense.

Advice to Management

Really invest into your employees instead of pretending you do and provide them with sufficient support to reach their targets rather than bullying them into bringing numbers (even if it is at the price of screwing over the client) or leaving like a revolving door .

Pros

Great location for commute to work by public transportation. Great colleagues. Ability to work from home ***with prior notice*** Beginners will benefit from paid payroll courses. Credible employer on your CV when applying for payroll jobs.

Cons

10 yrs for additional week of vacation 10 yrs for 100% matching RRSP LTD plan high cost mandatory, while preaching free basic health & dental You're workhorse. Client comes first and last. Depression, tears, regrets are common among many coworkers Tips: Beware of reviews driven by ADP internal campaign where everyone is asked, including new hires, to participate on Glassdoor to bring the review score up. Don't make your decision based on good reviews only. Although your job title maybe Payroll Specialist, it is more and less like call centre environment. If you're coming from call centre, where harrassment from client is common, it will be easier to adjust. You'll never do complete payroll cycle at ADP. If you worked more than 3 yrs in payroll, you've sufficient experience to get a better job elsewhere. If you worked in payroll more than 5-10 yrs, there is not much to learn about payroll at ADP, except for ADP Way of doing things.

Advice to Management

Senior management lost me when we were told put up with angry clients swearing and yelling, that client will become friends over time???? Most reputable business makes the least effort to make it sound and clear that harrassment and abuse toward their employees will be not tolerated.

Pros

The base is fine with room to earn a lot more with commissions.

Cons

Old corporate culture. We never have year end parties.

Pros

Good salary ,friendly, work time flexible

Cons

Stress, not encouraged, not good benefits