ADP Reviews | Glassdoor.ca

ADP Reviews

Updated 24 July, 2017
5,094 reviews

Filter

Filter

Full-timePart-time

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
ADP CEO Carlos A. Rodriguez
Carlos A. Rodriguez
2,290 Ratings

5,094 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work life balance for the majority of the year is excellent (in 424 reviews)

  • Able to work from home three days out of the week (in 201 reviews)

Cons
  • Work/Life Balance leaves a bit to be desired (in 178 reviews)

  • Politics is way too high, There is no work life balance (in 58 reviews)

More Pros and Cons

  1. "Receptionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist/Administrative Assistant in Montreal, QC
    Current Employee - Receptionist/Administrative Assistant in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than 5 years)

    Pros

    I have worked in numerous Companies since 1975 and this one is the very best. I started working here as a temporary associate and was offered a full-time employment. I have been working here for 6 years and the Company culture is outstanding. Although there is no perfect place that exists, this one is the closest I have seen to being just that.

    Cons

    The only cons I have is seeing associates not appreciating this Company at times, probably due to not having enough work experience else where.

    Advice to Management

    Keep appreciating the value of your teams

    ADP Response

    17 Jul, 2017 – Project Specialist

    Thank you for the positive and awesome review! We hope you keep rocking with ADP for a long time.


  2. Helpful (2)

    "Used to be great until the U.S. began influencing Canadian culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Server Administrator in Mississauga, ON
    Former Employee - Senior Server Administrator in Mississauga, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at ADP full-time (More than 10 years)

    Pros

    Fantastic people. This company was my home for almost 16 years and for 10 of those years I was completely happy with the pay, benefits and especially the working environment.

    Cons

    Around 2010 the U.S. decided to exert their influence directly over the Canadian operations. Everything started going downhill then, particularly with the implementation of TOM 1.0 which was moving everything to silos which was ironic because they started it with the intention of removing silos.

    Advice to Management

    Let the Canadian departments handle their own affairs. they have boots on the ground knowledge that you don't. Also try and streamline the CAB meetings. If it is a minor change with no impact like provisioning a new server, just automatically approve it and stop wasting people's time.

    ADP Response

    10 Jul, 2017 – Project Specialist

    Thank you for the review. We will share this with our HR teams.


  3. "So so"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at ADP full-time (More than 3 years)

    Pros

    Benefits and RRSP. Decent salary and job security.

    Cons

    Product is outdated and clients suffer from a lack of.service.

    Advice to Management

    Invest in your ppl to better service your client.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Getting worst for the employees!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - WFN, Customer Service Representative in Dartmouth, NS
    Current Employee - WFN, Customer Service Representative in Dartmouth, NS
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at ADP full-time (More than a year)

    Pros

    - Helpful co-workers
    - Good benefits

    Cons

    - Client service is getting like a call center
    - No Work-life balance
    - Manager keep pushing employees to take calls
    - It's annoying when a manager will stand behind you to see what you're doing. Come on, we are not school students here.
    - Prosper only if you know whom to oil

    Advice to Management

    - You need to visit suddenly to see how the whole team works and who's doing what.
    - Manager needs to be trained in the product, so that they know how the overall things work. WFN is not taking orders or returning items.


  6. "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Nice environment and renovated office

    Cons

    No much to complain about

    Advice to Management

    Keep going

    ADP Response

    3 Jul, 2017 – Project Specialist

    Thank you for the feedback.


  7. "Great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ADP full-time (More than 3 years)

    Pros

    You're exposed to lots of materials and training in terms of Payroll.The benefit package and salary is quite competitive as per industry standard. great people to work with.

    Cons

    The company is growing so fast so quickly so i think they're beginning to loose sight of their ultimate goal; client and EE satisfaction.

    ADP Response

    10 Jul, 2017 – Project Specialist

    Thanks for the review.


  8. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at ADP full-time (More than 8 years)

    Pros

    A very stable company. Co workers in general are great . Benefits are on par with other large companies.

    Cons

    Unrealistic quotas. Leads go to a Call Center in Allentown local reps left to do all the prospecting and cold calling. Expect substantial changes to your comp plan and territory every year. Career paths are still more difficult if you're a woman, old school mentality.
    Sales people are constantly put in a position of choosing between integrity and numbers.
    100 % about the numbers with little job fun. Majority of the accomplished sales staff have left looking for an improved company culture.

    Advice to Management

    Get rid of the USA management sent to run Canada and replace with inspiring leadership. Unethical behavior should not be tolerated. In need of a culture update.


  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at ADP full-time (More than 3 years)

    Pros

    Good onboarding
    Nice training and continuing education
    Performance incentives are excellent
    Benefits are good

    Cons

    I can't think of any strong negative for this company unless you don't like a workplace with a bit of healthy competition

    Advice to Management

    Keep listening to your staff and managers. You do a great job you have a fantastic company.

    ADP Response

    19 Jun, 2017 – Project Specialist

    Thank you for the review.


  10. "1970 wants their company back - ADP Canada"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director in Toronto, ON
    Current Employee - Senior Director in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at ADP full-time (More than 3 years)

    Pros

    Not much at all, Seriously. Adp Canada review here.

    Been here for 3 years and nothing but headaches! I am not the only one

    Cons

    Wow such a stodgy company! Extreme nepotism and built with extreme legacy employees. Must be 20+ years to be considered successful. Everyone else will be frowned upon

    Leaders have no idea what leadership and change mean. They say but don't understand the concepts.

    A matter of time before they close shop. GOngshow!

    Advice to Management

    Need a massive overhaul of leaders. Need to stop building around old people because they are just waiting for a package.

    I'm leaving because I'm too young to be respected. Good bye


  11. "Good company"

    StarStarStarStarStar
    Current Employee - District Manager in Calgary, AB
    Current Employee - District Manager in Calgary, AB

    I have been working at ADP full-time

    Pros

    I just got hired with ADP. Their compensation package is great (salary, benefits package and other sales incentives). I am currently going through online training.

    Cons

    The hiring process was very long but thorough. Which is a good thing I guess, as they wanted to make sure, that I am who I claim to be in the resume.

    ADP Response

    6 Jun, 2017 – Project Specialist

    Thank you for taking the time to review and rate ADP and welcome to the ADP team in Canada.


Showing 5,094 of 5,286 reviews
Reset Filters