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    ADP Reviews

    Updated 20 September, 2017
    5,291 reviews

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    Full-timePart-time
    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    ADP CEO Carlos A. Rodriguez
    Carlos A. Rodriguez
    2,418 Ratings

    5,291 Employee Reviews

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    Pros
    Cons

    • Work/Life Balance leaves a bit to be desired (in 185 reviews)

    • Politics is way too high, There is no work life balance (in 60 reviews)

    More Pros and Cons

    1. "Great Caring Culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Etobicoke, ON
      Current Employee - Anonymous Employee in Etobicoke, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ADP full-time (More than 3 years)

      Pros

      Leaders take a genuine interest in your well being, support your career development and provide opportunities to grow in roles.

      Cons

      Changing can be slower than needed, seen some positive changes in the last 2 years, especially around technology.

      Advice to Management

      Keep up with being so transparent - very refreshing to have the President being very consistent in his messaging and always with such enthusiasm.

    2. "Work experience at ADP"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Project Manager in Toronto, ON
      Former Employee - Project Manager in Toronto, ON
      Recommends

      I worked at ADP full-time (More than 8 years)

      Pros

      Good work environment, good benefits and can work from home

      Cons

      People from different departments sometimes don't collaborate with each other

      ADP Response

      12 Sep, 2017 – Project Specialist

      Thank you for sharing your ADP experience.

    3. "Sales"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Sales in Toronto, ON
      Current Employee - Sales in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I have been working at ADP full-time (More than 5 years)

      Pros

      Good products. Smart people.

      Cons

      Work life balance is not what it should be.

      ADP Response

      18 Sep, 2017 – Project Specialist

      Thank you for sharing your ADP Toronto experience.

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. Helpful (1)

      "Downsizing"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at ADP full-time

      Pros

      Nice coworkers and good location

      Cons

      No career growth, company is downsizing

      ADP Response

      12 Sep, 2017 – Project Specialist

      Thank you for the review of ADP.

    5. "District Manager"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ADP full-time (More than 3 years)

      Pros

      Great culture, career growth, compensation package

      Cons

      None - you are in control of your own destiny

      Advice to Management

      Amazing culture and motivation for the teams

      ADP Response

      21 Aug, 2017 – Project Specialist

      Awesome review! Thank you for taking the time to provide your insights.

    6. Helpful (1)

      "Revolving Door for Employees"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Learning Consultant in Toronto, ON
      Former Employee - Learning Consultant in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at ADP full-time (More than a year)

      Pros

      The people I worked with were fantastic and very personable.

      Cons

      My time at ADP was very disappointing. I have never worked for a company with such a high turnover rate for employees. Everyone working in my department seemed unhappy and looking for their next employment opportunity.

      Advice to Management

      It takes a lot of time and money to hire an employee - treat them well so your investment does not go to waste.

      ADP Response

      14 Aug, 2017 – Project Specialist

      Thank you for your valuable feedback with ADP Toronto.

    7. "Implementation - Great job if you love long hours and want to end up on stress leave"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Implementation Specialist in Calgary, AB
      Former Employee - Implementation Specialist in Calgary, AB
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I worked at ADP full-time (More than 3 years)

      Pros

      The work is interesting and the people at the company are very nice. At some locations there is work from home opportunity

      Cons

      The workload is unreasonable particularly at year end. 10 hours a day is normal and some managers won't pay you for the extra hours. At year end, (Nov - mid January) working more than 10 hours a day is not unusual. The weeks of training provided when you start sounds very impressive but aren't nearly enough for you to be able to competently do your job and the ongoing support and promised mentoring is seriously lacking, mainly because the assigned mentors are too busy for the people they are supposed to be working with. The average implementation specialist either quits or is terminated by year 3 and each year the company does a "culling". If they are terminated it's because something went seriously wrong during an implementation (whether the client or ADP was responsible has no bearing), or the implementation specialist was too low on their annual quota.

      Advice to Management

      Try hiring more people for this job, provide sufficient training and work/life balance DOES matter

      ADP Response

      5 Sep, 2017 – Project Specialist

      Thank you for sharing your honest and specific feedback with us. We will share this review with our Canada Implementation teams to help improve our processes.

    8. "General job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      Pros

      It was good job at place

      Cons

      Ok to learn and grow

      ADP Response

      27 Aug, 2017 – Project Specialist

      Thank you for the assessment.

    9. "Receptionist"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Receptionist/Administrative Assistant in Montreal, QC
      Current Employee - Receptionist/Administrative Assistant in Montreal, QC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at ADP full-time (More than 5 years)

      Pros

      I have worked in numerous Companies since 1975 and this one is the very best. I started working here as a temporary associate and was offered a full-time employment. I have been working here for 6 years and the Company culture is outstanding. Although there is no perfect place that exists, this one is the closest I have seen to being just that.

      Cons

      The only cons I have is seeing associates not appreciating this Company at times, probably due to not having enough work experience else where.

      Advice to Management

      Keep appreciating the value of your teams

      ADP Response

      17 Jul, 2017 – Project Specialist

      Thank you for the positive and awesome review! We hope you keep rocking with ADP for a long time.

    10. Helpful (2)

      "Used to be great until the U.S. began influencing Canadian culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Server Administrator in Mississauga, ON
      Former Employee - Senior Server Administrator in Mississauga, ON
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at ADP full-time (More than 10 years)

      Pros

      Fantastic people. This company was my home for almost 16 years and for 10 of those years I was completely happy with the pay, benefits and especially the working environment.

      Cons

      Around 2010 the U.S. decided to exert their influence directly over the Canadian operations. Everything started going downhill then, particularly with the implementation of TOM 1.0 which was moving everything to silos which was ironic because they started it with the intention of removing silos.

      Advice to Management

      Let the Canadian departments handle their own affairs. they have boots on the ground knowledge that you don't. Also try and streamline the CAB meetings. If it is a minor change with no impact like provisioning a new server, just automatically approve it and stop wasting people's time.

      ADP Response

      10 Jul, 2017 – Project Specialist

      Thank you for the review. We will share this with our HR teams.

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