Starbucks FAQ

Have questions about working at Starbucks? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at Starbucks.

All answers shown come directly from Starbucks Reviews and are not edited or altered.

80 English questions out of 80

January 5, 2021

Does Starbucks offer massages?

Pros

Depending on where you live and how many hours you have, the pay can be very worth it. There are a lot of cool benefits like free food, free drinks, the Bean Stock Program that gives workers free starbucks stock, the CUP Fund that that gives works a grant up to $1000 in times of need, as well as tuition reimbursement

Cons

Overbearing managers, frequent rude customers, no week is the same, as your hours can quickly change without warning

There are a lot of cool benefits like free food, free drinks, the Bean Stock Program that gives workers free starbucks stock, the CUP Fund that that gives works a grant up to $1000 in times of need, as well as tuition reimbursement

January 5, 2021

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October 11, 2019

Does Starbucks offer dental insurance?

Pros

Benefits are first and foremost. The comprehensive benefits package includes medical, dental and vision, 401k matching, paid time off (based on tenure), Spotify Premium, discounts on food/merchandise, free coffee, financial planning assistance, adoption assistance, college tuition reimbursement, commuter benefits, childcare assistance, and a slew of other benefits. The company will challenge your thinking and how you approach difficult socioeconomic issues with an onslaught of different people. The level of leadership growth you will experience in a management position is remarkable. Finally, the relationships you have the opportunity to develop and nurture is genuine. Some of the best friendships I hold dear to my heart have come from those I've met working at Starbucks.

Cons

The most challenging aspect of retail management at Starbucks is balancing the impossible demands of your team and the high expectations from field leadership. Truth be told, if your dm or regional director does not have faith in your capabilities, they will not support your growth. While the organization intends to do well and lead through the heart - that heart is lost in the local market. Above all else, a passion for coffee is lost and a necessity to improve the bottom-line prevails.

Advice to Management

Reconnect with your teams on a level that is true to the heart and fuels a passion and drive for coffee and TRUE human connection.

The comprehensive benefits package includes medical, dental and vision, 401k matching, paid time off (based on tenure), Spotify Premium, discounts on food/merchandise, free coffee, financial planning assistance, adoption assistance, college tuition reimbursement, commuter benefits, childcare assistance, and a slew of other benefits.

October 11, 2019

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August 19, 2021

Does Starbucks have a pension plan?

Pros

I remember having a good pension, flexibility of time and benefits (free weekly coffee, discounts on mugs and other coffee paraphernalia, etc)

Cons

The team wasn't very open and communication was sometimes a struggle. The culture of the company was not always in place, unfortunately.

I remember having a good pension, flexibility of time and benefits (free weekly coffee, discounts on mugs and other coffee paraphernalia, etc)

August 19, 2021

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April 23, 2021

Does Starbucks offer a wellness program?

Pros

Great benefits including healthcare (20 hours or more), college tuition (ASU), and mental heslth benefits (Lyra).

Cons

We are constantly understaffed even though we are busier than ever. We regularly have 2-3 people working when we have 30 people in our cafe, nonstop mobile orders, and a drive thru wrapped around the building. A year ago we were less busy with 4-6 people working at once. Our district manager is unsupportive and doesn't listen anytime we ask for help. Due to covid they have also severely cut back everyones hours despite us being busier than ever.

Advice to Management

Staff your stores appropriately. Don't release new drinks when you know you can't properly stock your stores with ingredients.

Great benefits including healthcare (20 hours or more), college tuition (ASU), and mental heslth benefits (Lyra).

April 23, 2021

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June 19, 2021

Does Starbucks offer life insurance?

Pros

Great benefits, tuition reimbursement, Headspace and Life works.

Cons

Some customers can be entitled, Hours are either very early or very late

Great benefits, tuition reimbursement, Headspace and Life works.

June 19, 2021

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80 English questions out of 80

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