Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      Hays

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Hays FAQs
      Related searches: Hays reviews | Hays jobs | Hays salaries | Hays benefits | Hays interviews
      About HaysHays FAQsHays question


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      What is working from home like at Hays?

      Hays reviews

      Structured training, good work environment/culture

      Senior consultant
      Current employee
      Darwin
      Recommend
      CEO approval
      Business outlook

      Pros

      - A lot of investment in L&D, perhaps a bit TOO much training if you're an experienced recruiter but great for those starting their career in recruitment - Great team & culture - so much support across the business. Very much an open office with no hierarchy. Everyone's more than happy to help. - Upgrades in operating systems & AI advancements are promising to see and facilitating quicker turn-arounds with the job - If you're struggling with something / need some practical feedback it's very easy to speak to management and ask for support. If they can't help, they'll find someone who can

      Cons

      - Systems itself are clunky to learn initially and not the most user friendly (but talks of new systems being launched) - Promotion criteria can be a bit murky - Not the most competitive compensation wise, BUT the Hays brand does create a lot of opportunities for your desk and helps with quicker wins due to pre-established relationships. As recruitment jobs go it's much easier doing business development with the brand and marketing behind you as opposed to working for smaller firms - Although there is meant to be flexible working, it's not the 'norm' in the Darwin office. Working from home if you have a house inspection/doctors app, etc is however very much facilitated without question by management but would be nice to have 1 day a week, every week where you can work from home

      Culture and People are good, hours long

      Business manager
      Former employee
      Manchester, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Good incentives, social events, culture and people. The Hays brand is well known and Hybrid so can work from home. Also people get promoted often. Good Development.

      Cons

      Hours are long Mon-fri 0800-1700, salarys are low , thresholds in commission are high

      Toxic workplace

      Recruitment consultant
      Current employee
      Auckland, Auckland
      Recommend
      CEO approval
      Business outlook

      Pros

      You can work from home twice per week

      Cons

      Really toxic place to work. Senior managers are rude and have no idea what they are doing.

      2

      Not the worst

      Recruitment consultant
      Former employee
      Leicester, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance is good, being able to work from home. If you don’t have much passion it’s a great job to do the bare minimum

      Cons

      Lack of progression, little incentive to work hard / go above and beyond, the pay isn’t good

      This is high performance sales.

      Senior director
      Current employee
      Toronto, ON
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility (working hours, work from home, work from anywhere), 4 weeks of vacation to start, additional incentive days off, RRSP matching, industry-leading training, upskilling, education reimbursement, c suite-level support, award recognition, annual all expenses paid vacation for high achievers (with a plus one), culture building activities, uncapped commission. Most importantly, unwavering support, mentorship and data-based feedback from senior staff to help build your own desk and book of business under the umbrella of the only publicly traded recruitment agency in Canada. I've spent years with this business and am one of few who have worked at other agencies. When I was looking for a change, I met with several agencies and received offers from all of them. None could offer what Hays could: a career with no ceilings; not just with respect to earnings (Hays has one of, if not the best commission plans of any other agency in Canada), but also the opportunity to pivot from an individual contributor to people manager, to regional manager and beyond. Furthermore, Hays is a destination for Recruiters who are experts in their field, some billing more than $1M in a single fiscal year, all of whom are keen to share their knowledge with new and existing employees in the form of formal or informal mentorship. Most critically, other agencies can foster and reinforce a competitive working environment with employees undercutting each other, stealing clients and candidates. At Hays, we celebrate each other's wins. There are company-wide emails and chats designed to call attention to the accomplishments of others, all flooded with activity. At the end of each billing cycle, staff are recognized for outstanding achievements not just with regard to billing but culture and inclusion, how positively they're recommended by clients/candidates, employee of the month, rookie of the month etc. No business is perfect. But Hays is the closest I believe you can come in the recruitment industry.

      Cons

      Having to work alongside people who think it's a bad place to work.

      1

      Not a great work environment and not a lot of opportunities

      Anonymous employee
      Former employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility with work from home arrangements, had two days working from home. Feels pretty standard especially after covid.

      Cons

      The team environment was lacking and the pay was mediocre. Overall there is room for improvement in work environment, career opportunities internally, management and compensation.

      Recruiter

      Recruiter
      Former employee
      Bristol, England
      Recommend
      CEO approval
      Business outlook

      Pros

      Good reputation precedes company - good BD opportunities

      Cons

      poor commission structure poor work from home balance

      Great training

      Senior recruitment consultant
      Former employee
      Auckland, Auckland
      Recommend
      CEO approval
      Business outlook

      Pros

      collaborative team and plenty of training provided when you are new to recruitment, good flex and wfh options

      Cons

      lower base salary than some other smaller agencies

      Bad interactions with Management

      Associate recruiter
      Former employee
      Raleigh, NC
      Recommend
      CEO approval
      Business outlook

      Pros

      They have a wonder pay rate, if you can keep up with metrics you are then on the correct path.

      Cons

      The pressure to meet metrics at this company is overwhelming. Despite being able to review my call logs and listen to my calls, they fired me for not hitting the target metrics without providing any warning. I wasn’t properly trained either. My manager was new and disappeared after our initial meeting during training. I was left without guidance on how to navigate the system, and when I sought help, no one was available. Meetings to assist me were scheduled, then canceled without explanation. I was pregnant at the time and was initially told the position would be remote. However, even with a doctor’s note requesting I work from home, I was required to be in the office. When I asked to take my leave as my due date approached, they informed me that I didn’t have enough leave time and would need to wait or risk termination. Reluctantly, I stayed on, only to be fired five days later for not meeting metrics.

      2

      I loved the job role but the customer money bucket ran out

      Service management coordinator
      Former contractor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay, flexible work arrangements. Responsibility and Authority given to "get the job done"

      Cons

      It ended, that is a pretty big con!