Hays Reviews | Glassdoor.ca

Hays Reviews

Updated 13 July, 2018
1,812 reviews

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4.0
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Hays CEO Alistair R. Cox
Alistair R. Cox
994 Ratings

1,812 Employee Reviews

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Pros
Cons
  • "A career in recruitment can be demanding and require long hours" (in 360 reviews)

  • "Trying to find the right work life balance" (in 105 reviews)

More Pros and Cons

  1. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Calgary, AB
    Former Employee - Recruiter in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    I recommend working here, the employees and management are like family. I felt honoured to be a part of the team. Compensation is rewarding and placing candidates is a great feeling. The office celebrates and gives recognition to their employees all the time.

    Cons

    I have nothing negative to say.

    Advice to Management

    Keep up the great work!


  2. "Great place to learn recruitment maybe not build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Associate in Calgary, AB
    Former Employee - Recruitment Associate in Calgary, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    KPI Driven
    Results orientated
    Good training
    Generous uncapped commission structure
    Fun Culture
    High Energy

    Cons

    KPI are often sole focus
    Base salary under market
    Benefits were under market
    No Flex Time
    No Remote Work
    In Calgary, you don't bill you don't matter
    Senior Mgmt can be petty as people leave the business

    Advice to Management

    Senior management in Calgary may want to reconsider how they treat their staff, ex employees do go on to be future clients and influencers.

  3. "Good Training, No Retaining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Montreal, QC
    Former Employee - Recruitment Consultant in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hays full-time (More than a year)

    Pros

    Great training that is helpful and consistent

    Cons

    Malicious gossip, rumour mills, college aged hires, poor base salary, lack of transparency on salary and package. Poor management in every way.

    Advice to Management

    Transparent conversations on compensation. Look outside of the Hays 'way' when hiring upper management. The higher rungs have been there 20+ years and all think alike which creates a cult mentality.


  4. "rec"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hays full-time

    Pros

    nice people and good work environment.

    Cons

    pay not nice at all

    Hays Response

    25 May, 2018 – National Internal Recruitment Coordinator

    Thanks for your 5 star review!


  5. "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB
    Former Employee - Anonymous Employee in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hays full-time (More than 3 years)

    Pros

    Good CRM System
    Ambitious/driven culture
    Celebrate success

    Cons

    Middle and senior management have all worked at Hays their entire career, most without any qualifications. They've created a culture of fear and do not have the aptitude to effectively manage the business and adapt to market conditions. Very transactional with clients and are only motivated by money, hence why they have very little repeat business. Vice President is often unpredictable, aggressive, unstable and unprofessional. They hire and fire with no long term strategic plan, only focusing on the next 4 weeks of revenue. This is a far cry from Hays' successful global operations. Good, high-performing consultants have left and will not refer business opportunities to Hays Calgary in the future.

    Advice to Management

    Bring in fresh, inspirational new leaders that have the ability to train new recruits and develop new business. Current leadership team sit behind their desk barking orders and tracking activity levels - certainly do not lead from the front. For a sales organization there is no account planning or any formal sales processes or training. Bombarding clients with sales calls that add zero value may hit your activity quota in the short-term, but won't help your business grow in the long-term.

    Hays Response

    28 Jun, 2018 – HR Generalist

    Thank you for taking the time to post your review. Feedback is invaluable.

    This financial year, we invested heavily in our headcount in two keys parts of the business. One of those was to take... More


  6. "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hays full-time

    Pros

    No pros this experience was miserable , please stay away from Hays Toronto

    Cons

    Upper management totally disconnected from the reality.
    The manager i worked with made everyone's life miserable : zero work ethics(keeps shooping online and checking her snapchat all the time),rude(even candidate hated talking to her),unprofessional..
    Lower levels are keeping the company alive

    Advice to Management

    Please make provide training to some of your "managers". I fail to understand how this company is functioning zero professionalism


  7. "Recruitment Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at Hays full-time

    Pros

    Great training offered to give you all the tools.
    Very knowledgeable on the industries they work in.
    Big recruitment brand.
    Large database of candidates.
    Great place to go as a new graduate with limited sales experience because they will train you well.
    Get to have beer at the end of each month during monthly debrief presentations and get praise (if you've performed and hit your numbers).

    Cons

    The downfall with Hays is that management will create specialisms within specialisms, limiting recruiters to only focus on a small niche of one market. I understand the benefits of having such specific focus such as mastering the industry, knowing the roles inside/out and being the "go to" in that space but this is a long term game. If you're expecting new employees to produce fees with these limitations, then the chance of success is low. This is one of the reasons why the turnover is so high. Extremely low base salary with an okay commission structure. Not everyone gets LinkedIn recruiter which is limiting and gives an advantage to those with the account.

    Hays Response

    1 May, 2018

    Thank you for your review.

  8. "Fired for suffering from anixety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    Only pro is the benefits.

    Cons

    Fired for suffering from anxiety. No one coaches you on training. Management is no help.

    Advice to Management

    Don't let go an employee because they suffer from anxiety and depression. Don't make them pay for doctors notes you won't use.

    Hays Response

    1 May, 2018

    I’m sorry to hear about your negative experience working for Hays. We support the health and safety of our employees and would never fire someone for anxiety. Can you please contact Trisha Brookes... More


  9. "Feedback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruitment Consultant in Toronto, ON
    Current Employee - Recruitment Consultant in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hays full-time (Less than a year)

    Pros

    Great Experience
    Sales Driven
    Work Life Balance
    Great Team
    Lots of diversity
    No Micromanagement

    Cons

    None at the moment still new

    Advice to Management

    Keep up the great work

    Hays Response

    1 May, 2018

    Thank you for your review.


  10. Helpful (5)

    "Hays Calgary - Avoid"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Consultant in Calgary, AB
    Former Employee - Senior Consultant in Calgary, AB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    Once upon a time hays had a very good commission scheme, (terrible base but decent commission for the senior people)
    They do have a good training program for junior recruiters getting in to the market.
    Good club trips for those of us who bill well.
    Good CRM, and good company intranet.

    Cons

    Aggressive and condescending Vice President and Senior Management
    Long hours - feeling scared to be the first out the door - inflexible hours unlike the majority of the rest of Calgary
    Old School KPI's
    Cult like mentality with in the office and feeling pressure to fall in line with that lifestyle
    Crazy amounts of back stabbing
    Very little support from management with the exception of micro management
    Hays Calgary will make you question your self worth and really grind you down, having spent a longtime in recruitment you can understand it is a numbers game but the VP from the Calgary office makes you feel like no matter how well you do or try nothing is good enough for them.
    Hays Calgary has a blame culture not a fix it lets work together culture.

    Advice to Management

    Freshen up Senior Level Management and bring the office back to being grounded, make it a more open environment rather than one of fear. Take a look at what other successful recruitment agencies are doing and stop the clock watching, you can be just as successful (if not much more) working flexible hours in recruitment and the odd day from home at any level of seniority as you can from being stuck in an office having every breath monitored.

    Hays Response

    22 Mar, 2018 – HR Generalist

    Hi. Thank you for your review. I am sorry for the experience you had, as this is typically not the type of feedback we receive from our consultants. We pride ourselves on providing support and world... More


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