Hays Reviews | Glassdoor.ca

Hays Reviews

Updated 23 January, 2019
1,994 reviews

Filter

Filter


4.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hays CEO Alistair R. Cox
Alistair R. Cox
1,085 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Long Hours but is industry standard" (in 387 reviews)

  • "Work life balance , but thats more the industry you have to work hard but get rewarded for it" (in 111 reviews)

More Pros and Cons

  1. Helpful (1)

    "Room for growth and development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Recruiter in Calgary, AB
    Current Employee - Recruiter in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hays full-time (Less than a year)

    Pros

    I feel incredibly lucky to be working under a team of leaders that want to see me grow and develop within the company. Jim Fearon makes a point of being involved in the development of every employee, no matter their title. I have never experienced working for a company where the VP's and the President, Rowen O'Grady, have been so involved. Yes, there are hard days and slow days, but if you ask for help - you will receive it. If you show any sort of initiative, you will be responded to with opportunity.

    Cons

    Nothing will be handed to you, you have to work for it. But once you start seeing results, you feel incredibly accomplished.

    Advice to Management

    Keep working on all the new goals and future plans for the teams and the company as a whole. They are working! I feel engaged and motivated most of the time at work.


  2. "A revolving door"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Toronto, ON
    Former Employee - Recruitment Consultant in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hays full-time (More than 3 years)

    Pros

    If you are young and green this will be a fun place for the first few months until you realize that it is back breaking work for very little compensation.

    Cons

    Low pay, long hours, little or no confidentiality regarding HR conversations. When you leave you are essentially bad mouthed and forgotten. Management will not pay out owed salary/ commission due to arbitrary reasons. Making minimum wage for the first year and propping up senior consultants. Party culture that can be very alienating for people. Not somewhere that you can grow your career unless you drink the kool-aid.

  3. Helpful (1)

    "Poor culture and work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Calgary, AB
    Former Employee - Recruitment Consultant in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    The company seemingly has good potential for career development, but it depends heavily on how the business is doing as a whole.
    They will hire individuals with little to no experience or credentials.

    Cons

    Poor office culture and and work environment. Many of the employees who are non-management are constantly worried about being let go, as there is a culture of fear and reprimand. You cannot feel safe in your position as you are an expendable piece that can be let go for little to no reason at any time.

    The Vice President is an aggressive individual who is large in part responsible for creating the culture of fear. He is not approachable at all, and often sends out negative and almost threatening emails to the entire office to try and increase performance.

    Certain managers discourage working with some candidates as they are "too old." This is not a rare practice in the organization either. Any candidate above 60 may have a hard time being considered for a role.

    It often feels as though the organization does not really care about their candidates, but rather they just want to make money out of them. If they believe they can't make money out of them, they often completely discard the candidate.

    Once you leave or are let go from the organization, they don't really want anything to do with you. It is very difficult at this point to have any questions or concerns answered.

    Upper management will let employees go with seemingly little consideration for them. Employees have been laid off right before Christmas, before their own weddings, and before vacations.

    Many employees are unhappy here, and turnover is very high.

    Advice to Management

    Shake-up senior management and bring new individuals into management positions, as many of the current managers have been working with Hays for years, and are used to and accepting of the current culture. They are unaware of how negatively their employees feel about the organization and its culture. They do not realize that employees are afraid to speak out about issues of concern, for fear of being let go. New management personal would help to bring fresh and new ideas that may help to quell the culture of fear.


  4. "Do NOT apply for a job here!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Calgary, AB
    Former Employee - Recruitment Consultant in Calgary, AB
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    None, I feel really sorry for the current employees.

    Cons

    Everything! Management are not approachable in any way, you're walking on eggshells to ensure you don't get fired for no apparent reason. They don't need to give a reason for the loss of job, they like to employ on contract so they can get rid of you before you decide to leave on your own accord. Whilst I was there the turnover of staff was extortionate. Not enough encouragement, all about doing better than your best. I would never ever recommend anyone to apply for a job here. It is such a shame a world renowned recruitment company is run the way that it is.

    Advice to Management

    Do a course on people and management skills! Whilst I was there the managers running Calgary were some of the most arrogant, cold people I have ever encountered in a working environment. They think you owe them everything because they've employed you. As long as they are getting the commission in the door, that's all that matters. Shame on the President ignoring some serious issues.


  5. Helpful (1)

    "Great place to learn recruitment maybe not build a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Associate in Calgary, AB
    Former Employee - Recruitment Associate in Calgary, AB
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    KPI Driven
    Results orientated
    Good training
    Generous uncapped commission structure
    Fun Culture
    High Energy

    Cons

    KPI are often sole focus
    Base salary under market
    Benefits were under market
    No Flex Time
    No Remote Work
    In Calgary, you don't bill you don't matter
    Senior Mgmt can be petty as people leave the business

    Advice to Management

    Senior management in Calgary may want to reconsider how they treat their staff, ex employees do go on to be future clients and influencers.


  6. Helpful (4)

    "Good Training, No Retaining"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruitment Consultant in Montreal, QC
    Former Employee - Recruitment Consultant in Montreal, QC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hays full-time (More than a year)

    Pros

    Great training that is helpful and consistent

    Cons

    Malicious gossip, rumour mills, college aged hires, poor base salary, lack of transparency on salary and package. Poor management in every way.

    Advice to Management

    Transparent conversations on compensation. Look outside of the Hays 'way' when hiring upper management. The higher rungs have been there 20+ years and all think alike which creates a cult mentality.


  7. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Calgary, AB
    Former Employee - Recruiter in Calgary, AB
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hays full-time (Less than a year)

    Pros

    I recommend working here, the employees and management are like family. I felt honoured to be a part of the team. Compensation is rewarding and placing candidates is a great feeling. The office celebrates and gives recognition to their employees all the time.

    Cons

    I have nothing negative to say.

    Advice to Management

    Keep up the great work!

  8. Helpful (3)

    "Senior Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Calgary, AB
    Former Employee - Anonymous Employee in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hays full-time (More than 3 years)

    Pros

    Good CRM System
    Ambitious/driven culture
    Celebrate success

    Cons

    Middle and senior management have all worked at Hays their entire career, most without any qualifications. They've created a culture of fear and do not have the aptitude to effectively manage the business and adapt to market conditions. Very transactional with clients and are only motivated by money, hence why they have very little repeat business. Vice President is often unpredictable, aggressive, unstable and unprofessional. They hire and fire with no long term strategic plan, only focusing on the next 4 weeks of revenue. This is a far cry from Hays' successful global operations. Good, high-performing consultants have left and will not refer business opportunities to Hays Calgary in the future.

    Advice to Management

    Bring in fresh, inspirational new leaders that have the ability to train new recruits and develop new business. Current leadership team sit behind their desk barking orders and tracking activity levels - certainly do not lead from the front. For a sales organization there is no account planning or any formal sales processes or training. Bombarding clients with sales calls that add zero value may hit your activity quota in the short-term, but won't help your business grow in the long-term.

    Hays Response

    28 Jun, 2018 – HR Generalist

    Thank you for taking the time to post your review. Feedback is invaluable.

    This financial year, we invested heavily in our headcount in two keys parts of the business. One of those was to take... More


  9. "rec"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hays full-time

    Pros

    nice people and good work environment.

    Cons

    pay not nice at all

    Hays Response

    25 May, 2018 – National Internal Recruitment Coordinator

    Thanks for your 5 star review!


  10. Helpful (2)

    "Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hays full-time

    Pros

    No pros this experience was miserable , please stay away from Hays Toronto

    Cons

    Upper management totally disconnected from the reality.
    The manager i worked with made everyone's life miserable : zero work ethics(keeps shooping online and checking her snapchat all the time),rude(even candidate hated talking to her),unprofessional..
    Lower levels are keeping the company alive

    Advice to Management

    Please make provide training to some of your "managers". I fail to understand how this company is functioning zero professionalism