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    Hays Reviews

    Updated 19 September, 2018
    1,874 reviews

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    Full-timePart-time
    4.0
    StarStarStarStarStar
    Rating TrendsRating Trends
    Recommend to a friend
    Approve of CEO
    Hays CEO Alistair R. Cox
    Alistair R. Cox
    1,029 Ratings

    1,874 Employee Reviews

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    Pros
    Cons

    • "A career in recruitment can be demanding and require long hours" (in 369 reviews)

    • "Trying to find the right work life balance" (in 108 reviews)

    More Pros and Cons

    1. "Room for growth and development"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Recruiter in Calgary, AB
      Current Employee - Recruiter in Calgary, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hays full-time (Less than a year)

      Pros

      I feel incredibly lucky to be working under a team of leaders that want to see me grow and develop within the company. Jim Fearon makes a point of being involved in the development of every employee, no matter their title. I have never experienced working for a company where the VP's and the President, Rowen O'Grady, have been so involved. Yes, there are hard days and slow days, but if you ask for help - you will receive it. If you show any sort of initiative, you will be responded to with opportunity.

      Cons

      Nothing will be handed to you, you have to work for it. But once you start seeing results, you feel incredibly accomplished.

      Advice to Management

      Keep working on all the new goals and future plans for the teams and the company as a whole. They are working! I feel engaged and motivated most of the time at work.

    2. Helpful (1)

      "Great place to learn recruitment maybe not build a career"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Recruitment Associate in Calgary, AB
      Former Employee - Recruitment Associate in Calgary, AB
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Hays full-time (Less than a year)

      Pros

      KPI Driven
      Results orientated
      Good training
      Generous uncapped commission structure
      Fun Culture
      High Energy

      Cons

      KPI are often sole focus
      Base salary under market
      Benefits were under market
      No Flex Time
      No Remote Work
      In Calgary, you don't bill you don't matter
      Senior Mgmt can be petty as people leave the business

      Advice to Management

      Senior management in Calgary may want to reconsider how they treat their staff, ex employees do go on to be future clients and influencers.

      3. Join the Hays team
      See Our Latest Jobs

    3. "Great place to work!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Recruiter in Calgary, AB
      Former Employee - Recruiter in Calgary, AB
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Hays full-time (Less than a year)

      Pros

      I recommend working here, the employees and management are like family. I felt honoured to be a part of the team. Compensation is rewarding and placing candidates is a great feeling. The office celebrates and gives recognition to their employees all the time.

      Cons

      I have nothing negative to say.

      Advice to Management

      Keep up the great work!

    4. Helpful (1)

      "Good Training, No Retaining"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Recruitment Consultant in Montreal, QC
      Former Employee - Recruitment Consultant in Montreal, QC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Hays full-time (More than a year)

      Pros

      Great training that is helpful and consistent

      Cons

      Malicious gossip, rumour mills, college aged hires, poor base salary, lack of transparency on salary and package. Poor management in every way.

      Advice to Management

      Transparent conversations on compensation. Look outside of the Hays 'way' when hiring upper management. The higher rungs have been there 20+ years and all think alike which creates a cult mentality.

    5. "rec"

      StarStarStarStarStar
      Current Employee - Anonymous Employee
      Current Employee - Anonymous Employee

      I have been working at Hays full-time

      Pros

      nice people and good work environment.

      Cons

      pay not nice at all

      Hays Response

      25 May, 2018 – National Internal Recruitment Coordinator

      Thanks for your 5 star review!

    6. Helpful (1)

      "Senior Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Calgary, AB
      Former Employee - Anonymous Employee in Calgary, AB
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Hays full-time (More than 3 years)

      Pros

      Good CRM System
      Ambitious/driven culture
      Celebrate success

      Cons

      Middle and senior management have all worked at Hays their entire career, most without any qualifications. They've created a culture of fear and do not have the aptitude to effectively manage the business and adapt to market conditions. Very transactional with clients and are only motivated by money, hence why they have very little repeat business. Vice President is often unpredictable, aggressive, unstable and unprofessional. They hire and fire with no long term strategic plan, only focusing on the next 4 weeks of revenue. This is a far cry from Hays' successful global operations. Good, high-performing consultants have left and will not refer business opportunities to Hays Calgary in the future.

      Advice to Management

      Bring in fresh, inspirational new leaders that have the ability to train new recruits and develop new business. Current leadership team sit behind their desk barking orders and tracking activity levels - certainly do not lead from the front. For a sales organization there is no account planning or any formal sales processes or training. Bombarding clients with sales calls that add zero value may hit your activity quota in the short-term, but won't help your business grow in the long-term.

      Hays Response

      28 Jun, 2018 – HR Generalist

      Thank you for taking the time to post your review. Feedback is invaluable.

      This financial year, we invested heavily in our headcount in two keys parts of the business. One of those was to take... More

    7. Helpful (1)

      "Coordinator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Hays full-time

      Pros

      No pros this experience was miserable , please stay away from Hays Toronto

      Cons

      Upper management totally disconnected from the reality.
      The manager i worked with made everyone's life miserable : zero work ethics(keeps shooping online and checking her snapchat all the time),rude(even candidate hated talking to her),unprofessional..
      Lower levels are keeping the company alive

      Advice to Management

      Please make provide training to some of your "managers". I fail to understand how this company is functioning zero professionalism

    8. "Recruitment Consultant"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      No opinion of CEO

      I worked at Hays full-time

      Pros

      Great training offered to give you all the tools.
      Very knowledgeable on the industries they work in.
      Big recruitment brand.
      Large database of candidates.
      Great place to go as a new graduate with limited sales experience because they will train you well.
      Get to have beer at the end of each month during monthly debrief presentations and get praise (if you've performed and hit your numbers).

      Cons

      The downfall with Hays is that management will create specialisms within specialisms, limiting recruiters to only focus on a small niche of one market. I understand the benefits of having such specific focus such as mastering the industry, knowing the roles inside/out and being the "go to" in that space but this is a long term game. If you're expecting new employees to produce fees with these limitations, then the chance of success is low. This is one of the reasons why the turnover is so high. Extremely low base salary with an okay commission structure. Not everyone gets LinkedIn recruiter which is limiting and gives an advantage to those with the account.

      Hays Response

      1 May, 2018

      Thank you for your review.

    9. Helpful (1)

      "Fired for suffering from anixety"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Toronto, ON
      Former Employee - Anonymous Employee in Toronto, ON
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Hays full-time (Less than a year)

      Pros

      Only pro is the benefits.

      Cons

      Fired for suffering from anxiety. No one coaches you on training. Management is no help.

      Advice to Management

      Don't let go an employee because they suffer from anxiety and depression. Don't make them pay for doctors notes you won't use.

      Hays Response

      1 May, 2018

      I’m sorry to hear about your negative experience working for Hays. We support the health and safety of our employees and would never fire someone for anxiety. Can you please contact Trisha Brookes... More

    10. "Feedback"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Recruitment Consultant in Toronto, ON
      Current Employee - Recruitment Consultant in Toronto, ON
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Hays full-time (Less than a year)

      Pros

      Great Experience
      Sales Driven
      Work Life Balance
      Great Team
      Lots of diversity
      No Micromanagement

      Cons

      None at the moment still new

      Advice to Management

      Keep up the great work

      Hays Response

      1 May, 2018

      Thank you for your review.

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