Working at The Body Shop | Glassdoor.ca

The Body Shop Overview

Croydon, England (UK)
1001 to 5000 employees
1976
Subsidiary or Business Segment
Beauty & Personal Accessories Shops
$500 million to $1 billion (CAD) per year
Alliance Boots, Bath & Body Works, Sephora
The Body Shop International plc is the original, natural and ethical beauty brand.

Our heritage is an amazing story of firsts:
• The 1ST to create Body Butter
• The 1ST to use manmade musk in fragrance rather than ... Read more

Mission: We exist to make a positive difference to people’s lives. We create superior quality products using the world’s finest natural ingredients to make your skin feel so good.

The Body Shop Reviews

3.5
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Approve of CEO
The Body Shop CEO David Boynton
David Boynton
9 Ratings
  • "Chill retail job with great community trade projects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Consultant in Ottawa, ON
    Current Employee - Customer Consultant in Ottawa, ON
    Recommends
    No opinion of CEO

    I have been working at The Body Shop part-time (Less than a year)

    Pros

    Since the company keeps a lot of the same products year round, it’s easy to gain an intimate relationship with what you’re working with and make recommendations for customers. I find it hard working for companies that have new product launches all the time. As well, it’s interesting learning about the stories behind the sourcers. You aren’t encouraged to be pushy, more so informative when it comes to selling which I like. 50% is amazing!!

    Cons

    Consultants and managers feel as though they don’t have a say in company policy changes. Either too many hours or not enough hours given to staff - hard to get shifts changed or covered given the small workforce at each store. I have seen a lot of employee burnout.

    Advice to Management

    Be more flexible to feedback
    More advancement opportunities for consultants

See All 1,110 Reviews

The Body Shop Photos

The Body Shop photo of: Global Headquarters Reception & Living Wall
The Body Shop photo of: Celebrating 30 years of Community Trade
The Body Shop photo of: Global Headquarters Reception & Digital Display Screen
The Body Shop photo of: Individual Meeting Rooms (GHQ)
The Body Shop photo of: Global Conference Centre (GHQ)
The Body Shop photo of: Quiet Catch-up Area (GHQ)
See All PhotosSee All

The Body Shop Interviews

Experience

Experience
63%
21%
16%

Getting an Interview

Getting an Interview
64%
26%
3%
2
2
2
1

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Conseillère De Vente Interview

    Anonymous Employee in Paris (France)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at The Body Shop (Paris (France)) in December 2014.

    Interview

    J'ai été contactée après avoir postulé sur un site. L'entretien s'est bien passé mais, à l'issue de celui-ci, je devais être rappelée dans la journée si j'étais prise. Je n'ai eu aucune nouvelle de l'enseigne pendant plusieurs jours.
    Jusqu'au vendredi suivant, où une responsable de boutique m'a appelée pour me donner mes horaires du lundi - personne n'avait pensé à me prévenir que j'étais embauchée et j'ai dû démarrer au pied levé.

    Interview Questions

    • Quelles sont les qualités que doit avoir un conseiller de vente pendant une période chargée (soldes, Noël) ?   1 Answer
    • Pourquoi avez-vous postulé chez The Body Shop ?   1 Answer
See All 316 Interviews

The Body Shop Awards & Accolades

  • Best Green Companies for America's Children, Working Mother, 2008

Work at The Body Shop? Share Your Experiences

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