The Body Shop Reviews | Glassdoor.ca

The Body Shop Reviews

Updated Sep 11, 2019

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Found 95 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
74%
Recommend to a Friend
69%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
9 Ratings
Pros
Cons
  • "Upper Management (regional), Forced Sales(in 49 reviews)

  • "as a freelance designer I don't get a discount through the body shop only for full time or part time(in 34 reviews)

More Pros and Cons
  1. "Chill retail job with great community trade projects"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Consultant in Ottawa, ON
    Recommends
    No opinion of CEO

    I have been working at The Body Shop part-time for less than a year

    Pros

    Since the company keeps a lot of the same products year round, it’s easy to gain an intimate relationship with what you’re working with and make recommendations for customers. I find it hard working for companies that have new product launches all the time. As well, it’s interesting learning about the stories behind the sourcers. You aren’t encouraged to be pushy, more so informative when it comes to selling which I... like. 50% is amazing!!

    Show More

    Cons

    Consultants and managers feel as though they don’t have a say in company policy changes. Either too many hours or not enough hours given to staff - hard to get shifts changed or covered given the small workforce at each store. I have seen a lot of employee burnout.

    Advice to Management

    Be more flexible to feedback More advancement opportunities for consultants

    The Body Shop2019-08-01
  2. "Job experience depends on your franchise owner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate in Orleans, ON

    I worked at The Body Shop part-time for more than 3 years

    Pros

    Shop smells great and good employee discount

    Cons

    Seasonal business can lead to under staffing in off peak times

    The Body Shop2019-08-29
  3. "Really good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Key Holder in Edmonton, AB

    I worked at The Body Shop full-time for more than a year

    Pros

    The work itself is not hard. You get 50% off all merchandise.

    Cons

    Might be boring since it doesn't get too busy.

    The Body Shop2019-07-11
  4. "An alright experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Consultant in Scarborough, ON

    I have been working at The Body Shop full-time for less than a year

    Pros

    50% discount on all individual items 30% off gift sets

    Cons

    *A lot of work: cash handling, greeting customer, stocking shelves, running consultations, providing product knowledge, maintaining visual merchandise, cleaning counters high sales targets *not a lot of hours, even while working full time

    Advice to Management

    better incentives, more reasonable sales targets

    The Body Shop2019-07-13
  5. "Work atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Costumer Service Representative in Thunder Bay, ON
    Recommends
    Positive Outlook

    I have been working at The Body Shop part-time for more than a year

    Pros

    Work atmosphere is great Is a great job if you are studying full time

    Cons

    not paid much communication gap between higher us

    The Body Shop2019-06-24
  6. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Keyholder in Calgary, AB
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Body Shop full-time for more than a year

    Pros

    Good place to work

    Cons

    being pushy with sales all the time

    The Body Shop2019-05-30
  7. "Moved On"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Manager in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at The Body Shop full-time for more than a year

    Pros

    Product discounts and occasional free products for team with npd launches

    Cons

    Not enough hours for p/t employees, not competitive pay for associates. Workload is unrealistic sometimes with the hours given. Shipment and delivery inconsistencies, consistently sold out of “hero” products and customers are kept on wait lists for ever. Systems and processes are outdated. High waste of products- from products being opened and used. More support needed from corporate business partners with... recruitment needs

    Show More
    The Body Shop2019-06-03
  8. "Awesome People and Awesome Brand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Consultant in Toronto, ON
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at The Body Shop part-time for more than a year

    Pros

    The company really cares about its employees with paid breaks, free items, and generous discount that can always be put to good use.

    Cons

    Nothing as a result of company or brand

    The Body Shop2019-05-13
  9. "Good Retail Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Consultant in Saskatoon, SK
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at The Body Shop part-time for more than 3 years

    Pros

    Great company values, loved all the causes supported during the Christmas season.

    Cons

    Like any retail job the hours aren’t that great. Schedules are posted only two weeks in advance.

    The Body Shop2019-05-01
  10. "Over worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Calgary, AB
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at The Body Shop part-time for more than 3 years

    Pros

    Access to good skincare products

    Cons

    Head office tries to imply various euphoric techniques that a consultant can never achieve with the demographic that comes to the stores

    Advice to Management

    Talk to your consultants and get their input because they deal with the customers not you.

    The Body Shop2019-05-22
Found 95 reviews