The Body Shop Reviews | Glassdoor.ca
The Body Shop Reviews
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    The Body Shop Reviews

    Updated Sep 11, 2019

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    Found 95 reviews

    3.5
    StarStarStarStarStar
    Rating TrendsRating Trends
    74%
    Recommend to a Friend
    69%
    Approve of CEO
    The Body Shop CEO David Boynton
    David Boynton
    9 Ratings
    Pros
    Cons

    • "Upper Management (regional), Forced Sales" (in 49 reviews)

    • "as a freelance designer I don't get a discount through the body shop only for full time or part time" (in 34 reviews)

    More Pros and Cons

    1. "Chill retail job with great community trade projects"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Consultant in Ottawa, ON
      Recommends
      No opinion of CEO

      I have been working at The Body Shop part-time for less than a year

      Pros

      Since the company keeps a lot of the same products year round, it’s easy to gain an intimate relationship with what you’re working with and make recommendations for customers. I find it hard working for companies that have new product launches all the time. As well, it’s interesting learning about the stories behind the sourcers. You aren’t encouraged to be pushy, more so informative when it comes to selling which I... like. 50% is amazing!!

      Show More

      Cons

      Consultants and managers feel as though they don’t have a say in company policy changes. Either too many hours or not enough hours given to staff - hard to get shifts changed or covered given the small workforce at each store. I have seen a lot of employee burnout.

      Advice to Management

      Be more flexible to feedback More advancement opportunities for consultants

      The Body Shop2019-08-01

    2. "Job experience depends on your franchise owner"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Orleans, ON

      I worked at The Body Shop part-time for more than 3 years

      Pros

      Shop smells great and good employee discount

      Cons

      Seasonal business can lead to under staffing in off peak times

      The Body Shop2019-08-29
      3. Join the The Body Shop team
      See Our Latest Jobs

    3. "Really good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Key Holder in Edmonton, AB

      I worked at The Body Shop full-time for more than a year

      Pros

      The work itself is not hard. You get 50% off all merchandise.

      Cons

      Might be boring since it doesn't get too busy.

      The Body Shop2019-07-11

    4. "An alright experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Consultant in Scarborough, ON

      I have been working at The Body Shop full-time for less than a year

      Pros

      50% discount on all individual items 30% off gift sets

      Cons

      *A lot of work: cash handling, greeting customer, stocking shelves, running consultations, providing product knowledge, maintaining visual merchandise, cleaning counters high sales targets *not a lot of hours, even while working full time

      Advice to Management

      better incentives, more reasonable sales targets

      The Body Shop2019-07-13

    5. "Work atmosphere"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Costumer Service Representative in Thunder Bay, ON
      Recommends
      Positive Outlook

      I have been working at The Body Shop part-time for more than a year

      Pros

      Work atmosphere is great Is a great job if you are studying full time

      Cons

      not paid much communication gap between higher us

      The Body Shop2019-06-24

    6. "Not bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Keyholder in Calgary, AB
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at The Body Shop full-time for more than a year

      Pros

      Good place to work

      Cons

      being pushy with sales all the time

      The Body Shop2019-05-30

    7. "Moved On"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Shop Manager in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop full-time for more than a year

      Pros

      Product discounts and occasional free products for team with npd launches

      Cons

      Not enough hours for p/t employees, not competitive pay for associates. Workload is unrealistic sometimes with the hours given. Shipment and delivery inconsistencies, consistently sold out of “hero” products and customers are kept on wait lists for ever. Systems and processes are outdated. High waste of products- from products being opened and used. More support needed from corporate business partners with... recruitment needs

      Show More
      The Body Shop2019-06-03

    8. "Awesome People and Awesome Brand"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Consultant in Toronto, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at The Body Shop part-time for more than a year

      Pros

      The company really cares about its employees with paid breaks, free items, and generous discount that can always be put to good use.

      Cons

      Nothing as a result of company or brand

      The Body Shop2019-05-13

    9. "Good Retail Job"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Consultant in Saskatoon, SK
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop part-time for more than 3 years

      Pros

      Great company values, loved all the causes supported during the Christmas season.

      Cons

      Like any retail job the hours aren’t that great. Schedules are posted only two weeks in advance.

      The Body Shop2019-05-01

    10. "Over worked"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Associate in Calgary, AB
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at The Body Shop part-time for more than 3 years

      Pros

      Access to good skincare products

      Cons

      Head office tries to imply various euphoric techniques that a consultant can never achieve with the demographic that comes to the stores

      Advice to Management

      Talk to your consultants and get their input because they deal with the customers not you.

      The Body Shop2019-05-22
    Found 95 reviews
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