The Body Shop Reviews

Updated Jan 23, 2021

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3.8
76%
Recommend to a Friend
87%
Approve of CEO
The Body Shop CEO David Boynton
David Boynton
174 Ratings
Pros
  • "Great products that actually work(in 104 reviews)

  • "Often receive free products when a new product launches, its to encourage staff to try so they know how to explain to the customer(in 92 reviews)

Cons
More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Consultant 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop part-time

    Pros

    Great opportunity for learning, great if you're interested in skin care, makeup, B Corps

    Cons

    District Sales wasn't the easiest to work with

  2. "Good Company - Poor management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Shop Manager in Kingston, ON
    Approves of CEO

    I worked at The Body Shop full-time for more than 3 years

    Pros

    Great values and people, work culture and outside store opportunities are abundant

    Cons

    Pay is somewhat low, support from management in more remote locations is poorer. Relied on other remote managers for training and support instead of travelling themselves


  3. "Good place to get a start."

    3.0
    Former Employee - Customer Consultant 

    I worked at The Body Shop part-time for more than a year

    Pros

    Flexible hours once you have seniority. Good place for students to get some experience.

    Cons

    Inconsistent work hours and scheduling. High expectations as it is a sales job even when there are no customers coming into the shop.

  4. "Do NOT work here!!"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Store Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at The Body Shop full-time for more than a year

    Pros

    Only thing is the discount.

    Cons

    Salaries are terrible. Management plays favourites. No advancement within company. Company full of catty women - basically a big Hen Fest. You get in trouble for not wearing makeup!! Zero communication within company, clueless and rude operations management. Good luck getting any recognition from upper management.

    Continue reading
  5. "Fun for a part time josg"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Person 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop part-time

    Pros

    The people and the policies

    Cons

    None that I can think of

  6. "Sweetest team"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Consultant in Brampton, ON

    I worked at The Body Shop part-time for less than a year

    Pros

    Very supportive work environment during the hard holiday season

    Cons

    Hours could get long during holiday set up, but reasonably so

  7. "Awesome retail job"

    5.0
    Former Employee - Customer Consultant 

    I worked at The Body Shop part-time

    Pros

    - great discount - chill coworkers - great products

    Cons

    - disconnect with upper management - slow at times

  8. "Awesome place to work! Great discount and friendly environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Seasonal Cashier in Burnaby, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at The Body Shop part-time for less than a year

    Pros

    The management was super kind and sweet; There was an excellent training program so you know exactly what is expected of you; Great hours.

    Cons

    I honestly did not have any cons for the job was exactly what I expected.

  9. "Little advancement"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 

    I have been working at The Body Shop full-time for more than 5 years

    Pros

    good values, nature inspired products

    Cons

    head office is a mess, low salary big expectations

  10. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Student in Hamilton, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at The Body Shop part-time

    Pros

    friendly and communicative supervisors, simple dress code, good level of independence

    Cons

    no cons, great experience overall, only left to move cities for university.

Viewing 1 - 10 of 1,249 English Reviews