The Body Shop Reviews | Glassdoor.ca
The Body Shop Reviews
Companies
  • Jobs
  • Companies
  • Salaries
  • Interviews

    The Body Shop Reviews

    Updated Nov 18, 2019

    Clear All
    Full-time, Part-time
    • Administrative
    • Arts & Design
    • Business
    • Consulting
    • Customer Services & Support
    • Education
    • Engineering
    • Finance & Accounting
    • Healthcare
    • Human Resources
    • Information Technology
    • Legal
    • Marketing
    • Media & Communications
    • Military & Protective Services
    • Operations
    • Other
    • Product & Project Management
    • Research & Science
    • Retail & Food Services
    • Sales
    • Skilled Labor & Manufacturing
    • Transportation
    • Worldwide
    • Canada - All Cities
    • - Alberta
    • - Calgary, AB Area
    • - Edmonton, AB Area
    • - Fort McMurray, AB
    • - Lethbridge, AB
    • - British Columbia
    • - Vancouver, BC Area
    • - Victoria, BC Area
    • - Manitoba
    • - Winnipeg, MB Area
    • - Newfoundland and Labrador
    • - Corner Brook, NL
    • - Ontario
    • - Kitchener, ON Area
    • - London, ON Area
    • - Ottawa, ON Area
    • - Thunder Bay, ON Area
    • - Toronto, ON Area
    • - Kingston, ON
    • - Quebec
    • - Montreal, QC Area
    • - Saskatchewan
    • - Regina, SK Area
    • - Saskatoon, SK Area
    • United Kingdom - All Cities
    • - England
    • - London, UK Area
    • - Birmingham, UK Area
    • - Blackburn, UK Area
    • - Bolton, UK Area
    • - Brighton, UK Area
    • - Bristol, UK Area
    • - Cambridge, UK Area
    • - Chelmsford, UK Area
    • - Coventry, UK Area
    • - Derby, UK Area
    • - Gloucester, UK Area
    • - Hemel Hempstead, UK Area
    • - Ipswich, UK Area
    • - Leeds, UK Area
    • - Leicester, UK Area
    • - Liverpool, UK Area
    • - Luton, UK Area
    • - Manchester, UK Area
    • - Milton Keynes, UK Area
    • - Newcastle upon Tyne, UK Area
    • - Nottingham, UK Area
    • - Oxford, UK Area
    • - Peterborough, UK Area
    • - Portsmouth, UK Area
    • - Reading, UK Area
    • - Slough, UK Area
    • - Southampton, UK Area
    • - Swindon, UK Area
    • - York, UK Area
    • - Lincoln, England
    • - Middlesbrough, England
    • - Northern Ireland
    • - Belfast, UK Area
    • - Scotland
    • - Edinburgh, UK Area
    • - Glasgow, UK Area
    • - Kirkwall, Scotland
    • - Wales
    • - Cardiff, UK Area
    • - Newport, UK Area
    • - Llanaber, Wales
    • - Llandudno, Wales
    • Australia - All Cities
    • - New South Wales
    • - Sydney, Australia Area
    • - Queensland
    • - Brisbane, Australia Area
    • - Southport, Australia Area
    • - Victoria
    • - Melbourne, Australia Area
    • - Western Australia
    • - Perth, Australia Area
    • Austria - All Cities
    • - Vienna
    • - Vienna, Austria Area
    • Brazil - All Cities
    • - Goiás
    • - Goiânia
    • - Minas Gerais
    • - Belo Horizonte, Minas Gerais
    • - Parana
    • - Maringá
    • - Pernambuco
    • - Recife, Brazil Area
    • - Rio Grande do Sul
    • - Porto Alegre, Brazil Area
    • - Rio de Janeiro
    • - Rio de Janeiro, Brazil Area
    • - Santa Catarina
    • - Florianopolis, Brazil Area
    • - São Paulo
    • - Sao Paulo, Brazil Area
    • - Olímpia
    • Bulgaria - All Cities
    • - Sofia (city)
    • - Sofia, Bulgaria Area
    • France - All Cities
    • - Ile-de-France
    • - Paris, France Area
    • Germany - All Cities
    • - Mecklenburg-Western Pomerania
    • - Rostock
    • - North Rhine-Westphalia
    • - Cologne, Germany Area
    • - Dusseldorf, Germany Area
    • Greece - All Cities
    • - Attica
    • - Athens, Greece Area
    • India - All Cities
    • - Delhi
    • - New Delhi, India Area
    • - Gujarat
    • - Vadodara, India Area
    • - Karnataka
    • - Bangalore, India Area
    • - Maharashtra
    • - Mumbai, India Area
    • - Rajasthan
    • - Jaipur, India Area
    • - Uttar Pradesh
    • - Āgra, Uttar Pradesh
    • Indonesia - All Cities
    • - Jakarta
    • - Jakarta, Indonesia Area
    • Ireland - All Cities
    • - Dublin
    • - Dublin, Ireland Area
    • Japan - All Cities
    • - Tokyo
    • - Tokyo, Japan Area
    • Jordan - All Cities
    • - Amman Governorate
    • - Amman, Jordan Area
    • Malaysia - All Cities
    • - Kuala Lumpur
    • - Kuala Lumpur, Malaysia Area
    • - Sabah
    • - Kota Kinabalu
    • Mexico - All Cities
    • - México
    • - Mexico City, Mexico Area
    • - San Luis Potosí
    • - San Luis Potosí, San Luis Potosí
    • New Zealand - All Cities
    • - Auckland
    • - Auckland, New Zealand Area
    • - Wellington
    • - Wellington, New Zealand Area
    • Pakistan - All Cities
    • - Islamabad
    • - Rāwalpindi, Pakistan Area
    • - Sind
    • - Karachi, Pakistan Area
    • Philippines - All Cities
    • - Albay
    • - Pasay, Albay
    • - Manila
    • - Manila, Philippines Area
    • Singapore - All Cities
    • - Singapore, Singapore Area
    • South Africa - All Cities
    • - Western Cape
    • - Cape Town, South Africa Area
    • United States - All Cities
    • - Alaska
    • - Anchorage, AK, US Area
    • - Arizona
    • - Phoenix, AZ, US Area
    • - California
    • - Los Angeles, CA, US Area
    • - Napa, CA, US Area
    • - Riverside, CA, US Area
    • - Sacramento, CA, US Area
    • - San Diego, CA, US Area
    • - San Francisco, CA, US Area
    • - San Jose, CA, US Area
    • - Colorado
    • - Denver, CO, US Area
    • - Fort Collins, CO, US Area
    • - Connecticut
    • - Hartford, CT, US Area
    • - District of Columbia
    • - Washington, DC , US Area
    • - Florida
    • - Cape Coral, FL, US Area
    • - Jacksonville, FL, US Area
    • - Miami-Fort Lauderdale, FL, US Area
    • - Orlando, FL, US Area
    • - Tampa, FL, US Area
    • - Georgia
    • - Atlanta, GA, US Area
    • - Hawaii
    • - Kaanapali Landing, HI
    • - Illinois
    • - Chicago, IL, US Area
    • - Indiana
    • - South Bend, IN, US Area
    • - Iowa
    • - Des Moines, IA, US Area
    • - Kentucky
    • - Louisville, KY, US Area
    • - Maine
    • - Portland, ME, US Area
    • - Maryland
    • - Baltimore, MD, US Area
    • - Massachusetts
    • - Boston, MA, US Area
    • - Michigan
    • - Ann Arbor, MI, US Area
    • - Detroit, MI, US Area
    • - Grand Rapids, MI, US Area
    • - Lansing, MI, US Area
    • - Minnesota
    • - Minneapolis-St. Paul, MN, US Area
    • - Missouri
    • - St. Louis, MO, US Area
    • - Nevada
    • - Las Vegas, NV, US Area
    • - New Hampshire
    • - Boston, MA, US Area
    • - New Jersey
    • - New York City, NY, US Area
    • - New York State
    • - Buffalo, NY, US Area
    • - New York City, NY, US Area
    • - North Carolina
    • - Charlotte, NC, US Area
    • - Raleigh-Durham, NC, US Area
    • - Winston-Salem, NC, US Area
    • - Ohio
    • - Akron, OH, US Area
    • - Canton, OH, US Area
    • - Cleveland, OH, US Area
    • - Columbus, OH, US Area
    • - Oklahoma
    • - Oklahoma City, OK, US Area
    • - Tulsa, OK, US Area
    • - Oregon
    • - Eugene, OR, US Area
    • - Portland, OR, US Area
    • - Pennsylvania
    • - Lancaster, PA, US Area
    • - Philadelphia, PA, US Area
    • - Pittsburgh, PA, US Area
    • - Rhode Island
    • - Providence, RI, US Area
    • - Tennessee
    • - Nashville, TN, US Area
    • - Texas
    • - Austin, TX, US Area
    • - Houston, TX, US Area
    • - Utah
    • - Salt Lake City, UT, US Area
    • - Virginia
    • - Norfolk, VA, US Area
    • - Washington, DC , US Area
    • - Washington State
    • - Seattle, WA, US Area
    • - Wisconsin
    • - Appleton, WI, US Area
    To filter reviews, or .

    3.5
    74%
    Recommend to a Friend
    69%
    Approve of CEO
    The Body Shop CEO David Boynton
    David Boynton
    9 Ratings
    Pros

    • "great products and ethics/values of company" (in 92 reviews)

    • "free products when you start and this can renew 3 times a year" (in 73 reviews)

    Cons

    • "Sometimes disorganized, communication from upper management not always consistent" (in 50 reviews)

    • "part time role yet feels full time as they want you to be flexible and available all the time but you don’t get full time hours" (in 36 reviews)

    More Pros and Cons
    1. Helpful (1)

      "Chill retail job with great community trade projects"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Consultant in Ottawa, ON
      Recommends
      No opinion of CEO

      I have been working at The Body Shop part-time for less than a year

      Pros

      Since the company keeps a lot of the same products year round, it’s easy to gain an intimate relationship with what you’re working with and make recommendations for customers. I find it hard working for companies that have new product launches all the time. As well, it’s interesting learning about the stories behind the sourcers. You aren’t encouraged to be pushy, more so informative when it comes to selling which I like. 50% is amazing!!

      Cons

      Consultants and managers feel as though they don’t have a say in company policy changes. Either too many hours or not enough hours given to staff - hard to get shifts changed or covered given the small workforce at each store. I have seen a lot of employee burnout.

      Continue reading
      The Body Shop2019-08-01

    2. "Environmentally impactful work culture"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Customer Consultant in Richmond, BC
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop full-time for more than 3 years

      Pros

      Great place to work at for the friends you make and the impact it gives to the world.

      Cons

      Low wage for the amount of work and expertise required from the staff. Locations are also often understaffed causing the existing teams to take on more responsibility and time into their jobs than normal.

      The Body Shop2019-09-16
      3. Join the The Body Shop team
      See Our Latest Jobs

    3. "Unreliable management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Burnaby, BC
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop part-time for less than a year

      Pros

      Great colleagues, prompt pay checks, good employee discounts

      Cons

      Unreliable management with scheduling, will post out schedules 1-2 weeks ahead (which is good) BUT will change it often WITHOUT any notice, and they expect you to know all the time because you have login access to the schedules online (so they expect employees to check at 10pm every night incase they have an additional schedule at 9am tomorrow morning?)

      Continue reading
      The Body Shop2019-09-25

    4. "Job experience depends on your franchise owner"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in Orleans, ON

      I worked at The Body Shop part-time for more than 3 years

      Pros

      Shop smells great and good employee discount

      Cons

      Seasonal business can lead to under staffing in off peak times

      The Body Shop2019-08-29

    5. "Really good company to work for"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Key Holder in Edmonton, AB

      I worked at The Body Shop full-time for more than a year

      Pros

      The work itself is not hard. You get 50% off all merchandise.

      Cons

      Might be boring since it doesn't get too busy.

      The Body Shop2019-07-11

    6. "An alright experience"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Consultant in Scarborough, ON

      I have been working at The Body Shop full-time for less than a year

      Pros

      50% discount on all individual items 30% off gift sets

      Cons

      *A lot of work: cash handling, greeting customer, stocking shelves, running consultations, providing product knowledge, maintaining visual merchandise, cleaning counters high sales targets *not a lot of hours, even while working full time

      Continue reading
      The Body Shop2019-07-13

    7. "Work atmosphere"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Costumer Service Representative in Thunder Bay, ON
      Recommends
      Positive Outlook

      I have been working at The Body Shop part-time for more than a year

      Pros

      Work atmosphere is great Is a great job if you are studying full time

      Cons

      not paid much communication gap between higher us

      The Body Shop2019-06-24

    8. "Not bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Keyholder in Calgary, AB
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at The Body Shop full-time for more than a year

      Pros

      Good place to work

      Cons

      being pushy with sales all the time

      The Body Shop2019-05-30

    9. "Moved On"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Shop Manager in Toronto, ON
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at The Body Shop full-time for more than a year

      Pros

      Product discounts and occasional free products for team with npd launches

      Cons

      Not enough hours for p/t employees, not competitive pay for associates. Workload is unrealistic sometimes with the hours given. Shipment and delivery inconsistencies, consistently sold out of “hero” products and customers are kept on wait lists for ever. Systems and processes are outdated. High waste of products- from products being opened and used. More support needed from corporate business partners with recruitment needs

      The Body Shop2019-06-03

    10. "Awesome People and Awesome Brand"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Customer Consultant in Toronto, ON
      Recommends
      Positive Outlook
      No opinion of CEO

      I have been working at The Body Shop part-time for more than a year

      Pros

      The company really cares about its employees with paid breaks, free items, and generous discount that can always be put to good use.

      Cons

      Nothing as a result of company or brand

      The Body Shop2019-05-13
    Found 97 reviews
    </>Embed