Check out your Company Bowl for anonymous work chats.
Check out the new episode of our Youtube series "Learn Customer Service Skills". On this episode, you will learn customer service skills that protect your mental health! 800 real customer service agents share their proven strategies for handling difficult calls and building resilience in customer experience roles.
Join Foundever and witness firsthand how we facilitate growth. See Erika's story and discover why she says, "Foundever has truly facilitated my growth by providing continuous guidance and encouragement". Find other stories at Stories.Foundever.com
We've been named a winner in the 2025 Sustainability Awards, presented by the Business Intelligence Group! The Foundever ESG team was recognized in the Sustainability Squad of the Year category for its outstanding work in advancing environmental and social impact while delivering measurable business results. The Sustainability Awards honor the companies, products, projects and individuals proving that purpose-driven strategy can fuel growth.
It’s an honor to be recognized by @TheStevieAwards as a Silver winner in the 10th annual Stevie® Awards for Great Employers. These awards recognize the world’s best employers, human resources professionals, teams, achievements, and HR-related products and suppliers who help create and drive great places to work.
Do you want to master the contact center skills? Learn call center metrics that actually matter for customer service jobs! Master CSAT, CES, NPS, FCR, AHT, & QA scores to crush your targets and advance your customer service career. Join our team and find all the opportunities we have for your career at Foundever!
At Foundever, PRIDE is more than just a flag — it's a core part of our identity. We take pride in our people, in the diverse voices behind every achievement, and in the safe, respectful environment we build together. Here, diversity means action. Inclusion is a promise!
Meet Katterin! With 6 years at Foundever, she has transformed her journey and embraced every challenge. Her story is one of growth, resilience, and inspiration. Read Katterin and other inpirational stories at stories.foundever.com.
Three years in a row! We're thrilled to announce that we've been named a Best Place to Work in the ‘Best Career Growth’ category for the Q2 2025 Comparably awards! The awards, organized by Comparably and determined by anonymous sentiment feedback from employees, recognize satisfaction with professional development opportunities within Foundever. Join our team and discover all our career opportunities.
Learn the COOL framework that turns angry callers into satisfied customers! Perfect for anyone starting in call centers or looking to level up their customer service skills. Ready to apply? Find the best job for you at jobs.foundever.com
From Agent to Senior Operations Manager, Nizan exemplifies the remarkable career growth opportunities available at Foundever. With countless success stories throughout the organization, have you considered pursuing a thriving career in the BPO sector? Discover Nizan's journey and those of other Foundever employees at stories.foundever.com
