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At Sitel Group®, we ‘Create Connection. Value Conversation.’ This is the Sitel Group brand message, developed in partnership with our people. Because art is so immediate and potent, it is the only truly universal medium that cuts through any linguistic or cultural barriers to create connections and encourage conversation. And, because it can give a physical form to our brand message – a message our people actively chose to describe the meaning and motivation that drives the work they do – we want to harness visual art’s power and put it in our people’s hands. Conversation at heART is the next step towards empowering our people and engaging them in the discussion about the future of the employee experience. The ultimate goal is to have a dedicated space in each of our new MAXhub contact centers around the world devoted to an original artwork co-conceived or co-created by our people, for our people.
In its second annual Diversity Leaders ranking, the Financial Times recognized Sitel Group® in Diversity for 2021, at a time when the global pandemic forced to begin working remotely and social justice movements have gained heightened attention inside workplaces and elsewhere.
Sitel Group® has been named one of the nation’s Top Military Friendly® Employers by VIQTORY, an organization that connects members of the military with employers across the U.S. “It’s an honor to be recognized as a Military Friendly® Employer,” said Mike Small, CEO, Sitel Group – Americas. “We value the integrity, leadership, and accountability that our military members, veterans and their families bring to our organization. Their talents and experiences provide us with unparalleled knowledge that gives us a competitive edge in delivering exceptional service for our customers. We appreciate their commitment to serving our country and now their service to our company and customers.” Since 2017, Sitel Group has grown its employed veteran community 100% each year in the U.S. Earning top honors in the $1 to $5 billion annual revenue category, Sitel Group continues honoring its veterans through its commitment, effort and success to creating sustainable and meaningful opportunities for the military community.
MIAMI, Florida — October 29, 2019 — Sitel Group, one of the largest customer experience (CX) management companies in the world, today announced it has been named the winner of the “Work Hard, Play Hard” CC Award for the second year in a row at the 15th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange.
