A company's true worth is exemplified by the celebration of its exceptional talent across the globe. The CXperts program honors and appreciates the outstanding interactions our team has with clients. Join us in congratulating the Global CXperts of 2025: Rahul from India, Sunny from China, Miguel from Brazil, Elisabete from Portugal, Ariel from Costa Rica, Marta from El Salvador and Barbara from Canada.
Exciting news! Foundever has been recognized as one of the Top 25 Inspiring Workplaces in Europe for 2025! This honor reflects our commitment to fostering a positive and empowering environment for all team members. Thank you to our incredible team for making Foundever a place where everyone can thrive! Here's to more achievements together!
"What I’m most proud of is not just my own progression — it’s the success of the agents I’ve mentored. Watching them grow within the business and supporting their development, just as I was supported, has been the most rewarding part of my role." Taz's story is inspiring, ambitious and transformative. Read her whole story and others at Stories.foundever.com
As we bring the Foundever Races to a close, we look back on an event that has truly showcased the power of unity and wellness. A big shoutout to everyone who took part in it! We wrapped it up with over 2,700 amazing participants, and we couldn't be more thrilled! Your energy and involvement made it special. Thank you for being a part of our journey!
Want to learn real-life customer service skills for call centers? In this episode of our YouTube Channel, we break down 5 rookie mistakes that new customer service representatives often make. Learn what to avoid saying to customers and what you should do instead to deliver excellent customer service. Join us!
"As I celebrate my one-year anniversary at Foundever, I feel an immense sense of pride and accomplishment." Curious to learn more about Alejandro’s journey? Explore inspiring stories from our associates at stories.foundever.com.
AI is here to empower and enhance individual capabilities! During Foundever #AIWeek 2025, our global teams engaged in interactive workshops, exploring real-world AI applications to improve workflows and drive innovation. Together, we're redefining the future of work, co-creating solutions that empower our associates and elevate customer journeys. A big thank you to everyone who participated! The future is bright!
AI Week is here! Let’s get together to create a future where AI gives our teams superpower to assist the customers of the world’s leading brands... Ready for it? The future is ours to create! In the meantime, visit our blog to know why AI and CX are a perfect fit!
We are very proud to be finalists in 3 regions - Asia, Europe and Latin America - for the 2025 Inspiring Workplaces Awards. This title motivates us to continue enhancing our culture and initiatives, and to empower our people to be their best!
Ready to apply? Find the best job for you at Foundever! If you've just applied for a customer service job at Foundever, you really need to watch this video! We reveal what our skills assessment is all about. Prepare yourself to pass and get hired - so you can experience what a call center is like in 2025. Create your best moments.
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