Question 1

Does mindSHIFT pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, mindSHIFT employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at mindSHIFT. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at mindSHIFT?

Accepted Answer

51% of mindSHIFT employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated mindSHIFT 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

Question 3

What are the top reviewed jobs at mindSHIFT?

Accepted Answer

Sales Director (8), Systems Engineer (8), Customer Engineer (5), Customer Engineer II (4), Help Desk Technician (4), Customer Care (3), Customer Engineer Intern (3), Account Manager (2), Customer Advocate (2), Customer Service Representative (2), IT Intern (2), Marketing (2), NOC Engineer (2), NOC II Engineer (2), Project Manager (2)

Question 4

What are the pros of working at mindSHIFT according to real employee reviews?

Accepted Answer

"People you work with are great" ((in 20 reviews)); "Benefits are good." ((in 10 reviews)); "Great Employees, Learning Potential for up and comers interested in IT" ((in 6 reviews)); "Learned a lot" ((in 5 reviews)); "Nice People to work with but now everyone is gone as they out sourced the job to Poland" ((in 4 reviews))

Question 5

What are the cons of working at mindSHIFT according to real employee reviews?

Accepted Answer

"Bad management as they only care about number of calls taken or cases worked daily." ((in 22 reviews)); "Pay is low" ((in 11 reviews)); "No formal training process about the company and what they do." ((in 11 reviews)); "Under Best Buy management it was not always a great culture." ((in 8 reviews)); "A bit too many managers as compared to technical staff." ((in 6 reviews))

Question 6

What are employees saying about mindSHIFT redundancies in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about mindSHIFT redundancy and their outlook for job security at mindSHIFT in 2026.

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