Wave Reviews

Updated Jun 20, 2022

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Found 186 of over 209 reviews

4.1
85%
Recommend to a Friend
81%
Approve of CEO
Wave CEO Kirk Simpson
Kirk Simpson
149 Ratings
Pros
  • "Making a difference to the lives of small business owners(in 14 reviews)

  • "Everyone who works there is friendly, warm, and just super awesome smart people(in 14 reviews)

  • Cons
  • "Thank you Wave for an amazing opportunity(in 24 reviews)

  • "Some growing pains as the company is changing(in 10 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    Technical Account Manager

    Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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    1. 5.0
      Current Employee, more than 5 years

      Excellent Place to Grow!

      Jun 20, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fast paced with lots of opportunity to contribute to impactful work that looks great on a resume. Amazing culture with smart folks that have no ego and genuinely want to help. Acquisition with Block has been great as we continue to operate as an independent company but with the right amount of support from our parent company.

      Cons

      As a scale up there are certainly growing pains that we are working through, and we need to move towards a culture of execution. I am seeing progress being made recently on this so I'm optimistic!

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    2. 5.0
      Current Employee, less than 1 year

      Amazing place to work with. Growth opportunity

      Jun 16, 2022 - Risk Analyst 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing people to work with, your opinion matters.

      Cons

      I could not think of anything

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    3. 3.0
      Current Employee, more than 3 years

      Good for a certain time in life

      May 13, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There opportunities to work outside of your comfort or qualifications zone. This is great if you knowingly walk into this situation. You will be underpaid and overworked to some degree but you can take this as an opportunity to stretch yourself and add skills to your resume. I would recommend Wave to anyone who understands what they need and will get out once Wave no longer gives that to them.

      Cons

      Often pushed outside of your qualifications zone which for some folks is not the right thing. So make sure you are comfortable with this. Pay is not transparent and can be below market value, so again be sure that it is worth it to you. But most of all, stay alert and avoid the trap of trusting the "culture".

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      4 people found this review helpful
    4. 5.0
      Current Employee, less than 1 year

      Consistent, Caring & Committed

      Mar 28, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      WLB is excellent, company is so diverse, culture is great, everyone is eager to help you learn and grow, and management does all they can to ensure you know you are valued, respected, and heard. Wave works hard to provide you with every opportunity they can to help you excel, they are very people focused, and take great pride in what they offer.

      Cons

      Wage is modest, but the opportunities and benefits are a good supplement

      1 person found this review helpful

      Wave Response

      VP, Organizational Effectiveness

      Hey Waver - Thank you for taking the time to share your thoughts about life at Wave. We are so happy to hear that you're having a great experience. Looking forward to continuing to see you grow and support our small business owners going forward!

    5. 4.0
      Former Employee

      Good Work Environment

      Apr 8, 2022 - Accounting Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wave has a good work environment

      Cons

      There is no cons really

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    6. 4.0
      Former Employee, less than 1 year

      Great Work Culture

      Apr 6, 2022 - Accounting Associate in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      It has great work culture and lot of team bonding activities

      Cons

      The salary paid to the associates is not motivating

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    7. 1.0
      Former Employee, more than 1 year

      High turnover in Compliance

      Apr 11, 2022 - Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Really good group benefits

      Cons

      - Extremely low patience level: CFO and the new director both have really low patience levels. If you are planning to join this function, think twice. Hiring and firing people is pretty common here, especially at the management level. I have seen a director, manager, team lead, and an analyst getting fired in the last six months; And it's not even a big team. They will also not make any effort to retain you if in case you are leaving on your own. Lowballing: The recruiter would lure you with the positive glassdoor reviews and then lowball you with a below-the-market salary package. Don't fall for this trap. Negotiate a lot if you do plan to join. Slow hiring: It takes them more than six months to fill simple positions. In the meanwhile, they expect the other staff members to put in extra hours and compensate. - No RRSP

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      8 people found this review helpful
    8. 3.0
      Former Employee

      Great place to work if you're starting your career

      Mar 2, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote work, friendly and supportive culture, nice office.

      Cons

      Misleading management, high turnover, lots of planning but so little doing.

      Continue reading
      5 people found this review helpful
    9. 5.0
      Current Employee, more than 3 years

      Amazing Company!! Likely the best in Canada

      Feb 10, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Purpose - helping small business owners is so rewarding. Incredible perks - financial to personal. The list would be too long. Office is a dream. Arcade room. Zen rooms. Yoga rooms. Peloton bikes. Beer fridge. Snacks and so forth. Company offers courses and mindshare events. Opportunity for growth internally and externally. Really focused on help you Social events Short and long term bonuses Constant salary review

      Cons

      I cannot think of any.

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    10. 4.0
      Former Employee, less than 1 year

      Great place to learn, grow and connect with amazing people!

      Feb 11, 2022 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good benefits. Beautiful and cozy office space. Job security. Amazing people

      Cons

      Still lacking structure which is expected from a growing organization. No standard KPI's or structured path for moving up from one role to another.

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    Wave Reviews FAQs

    Wave has an overall rating of 4.1 out of 5, based on over 209 reviews left anonymously by employees. 85% of employees would recommend working at Wave to a friend and 65% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Wave employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Wave. This rating has decreased by -7% over the last 12 months.

    85% of Wave employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Wave 4.4 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

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