Working at Wave | Glassdoor.ca

Wave Overview

Toronto, ON
201 to 500 employees
2010
Subsidiary or Business Segment
Computer Hardware & Software
Unknown / Non-Applicable
Like most entrepreneurs, Kirk Simpson (co-founder and CEO of Wave) hated everything to do with accounting, invoicing and payroll. Before launching Wave he owned two successful tech companies, in a time when there wasn’t a simple and free financial software in the ... Read more

Mission: Changing the way small businesses manage their finances.

Company Updates

  • We’re excited to announce that Wave has placed 12th on the 2020 list of Best Workplaces™ in Canada in the 100-999 employees category. This marks the third straight year that Wave has ranked in the top 20 on this prestigious list. Wave also earned spots on the Best Workplaces™ for Women and Best Workplaces™ for Inclusion lists multiple years in a row. We celebrate and promote diversity in our workplace, and are committed to ensuring that Wave is an equal space for all. The culture at Wave is built around what matters most to us: Empowering brave entrepreneurs to change the world. We do this by bringing together a team of passionate, empathetic individuals with an obsessive focus on helping small business owners build stronger, more professional, and sustainable businesses. This allows us to be resilient in the midst of COVID-19. We’re fortunate to be in a position to continue hiring new Wavers during these challenging times. If you or anyone you know is interested in joining the Wave team, our current openings are listed on our Careers page: https://bit.ly/2ynK7ys #BestWorkplacesCA

    Wave Careers-Toronto tech jobs for developers & more

    Here at Wave, I get to work with a group of high calibre individuals who are truly dedicated to their craft and to our customers. Empathy for our customers and our peers is not just a slogan on the wall; it is ingrained in the culture here and I can see it every day in every part of the company.

  • For #IWD2020 our leadership team shares the stories that have shaped them into who they are today and celebrates the women who have impacted their careers. Hear from our leadership team: Kirk Simpson, Ashira Gobrin, Paul Marshall, and Les Whiting

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Wave – Why Work With Us?


In 2010, as a scrappy bootstrapped startup, we made our entrance with an industry-changing application: free, easy online accounting software made for small businesses. From that foundation, we’ve grown to a full suite of award-winning software and services, for small businesses owners and freelancers: invoicing, accounting, payment processing, payroll and more.

Simply put, we are making a difference in the way small business owners manage their finances, which in turn helps their business grow and thrive.

At Wave, we take pride not only in our own accomplishments, but also in the accomplishments of our brave entrepreneurs and watch in excitement as we see our small business owners succeed with help from our service.

Located in Toronto’s Leslieville neighbourhood (just a 10 minute ride from the downtown core), Wave’s offices are based in the historical Wrigley Gum factory. However, contrary to the vintage feel of our building, our office space is anything but old-fashioned. Our beautiful, dog-friendly space has everything you need and more, from an all-inclusive games room to an onsite yoga studio.

Hungry during the day? Head to our fully stocked kitchen to feast on a wide variety of healthy (and some not so healthy) snacks.

Focus on your personal growth and career development, all at once! We offer world class training and development courses to set you on the path you want to be on. Read more about them here.

Take part in our incredible off-site events! Whether it's our Holiday party or unique summer events run by our executive team, there is tons of fun to be had outside of the office with your coworkers. 

While these extra-curriculars may seem like a distraction on the surface, fear not, as these perks translate seamlessly into your daily work routine, allowing autonomous reign over your day-to-day tasks. If you are someone who likes to take the bull by the horns and get the job done in a fast-paced environment surrounded by talented, helpful individuals, then Wave may just be the place for you!

We truly want every Waver to think of Wave as more than just a job, but also an experience. Don’t just take our word for it, check out our photo gallery to see what our culture is all about.

One of the core values here at Wave is the idea of acting with “Uncompromising Integrity.” We extend this value as a basis for our diversification and inclusion policy in not only the look of our office, but also in the diversification of thought which can be accomplished by bringing people together of all different backgrounds and upbringings.

We are proud to have been named to the 2018 list of Best Workplaces for Inclusion in an analysis conducted by Great Place to Work. This analysis is based on employee agreeance that they are treated fairly regardless of personal characteristics (such as gender, age, ethnicity, sexual orientation, etc.)

Joining Wave instantly gives you access to an incredible package towards your physical and mental well-being for you and your family. Take a look below at our benefits package which will be available to you from the day you start.

  • 100% employer-paid benefits package
  • $500 annual wellness allowance
  • $500 annual education allowance
  • Onsite fitness boot camps, yoga and meditation sessions
  • Adjustable standing desks
  • Paid volunteer days
  • Onsite visits from massage therapists, chiropractors and optometrists
  • Employee driven interest groups i.e. Fried Chicken Fridays, Cocktail Club, Sports Club, etc.
  • Beautiful rooftop patio access with a grand view of downtown Toronto

We have an ever growing team here at Wave, and want you to become a part of it. Take a look at our teams below and see how you can best help Wave and our small business owners all over the world.

Customer Experience

Have you ever dreamed of becoming a superhero? Well now is your chance!At Wave, our Customer Experience (CX) team is made up of highly skilled and empathetic individuals who ensure our customers undergo a fulfilling experience with our product. With every phone call and interaction with our user base, we wish to enrich their experience, and set them on a path towards success. Click here to view our Customer Experience job openings.

Data

Our Data team thrives on innovating the product that Wave delivers to our customers. Using data science, data engineering and business intelligence, our data team truly democratizes the way in which we deliver the best for our customers.

Engineering

The Engineering team at Wave is key in the building of our platform which is making a difference in the lives of small business owners. Built on curiosity and integrity, our engineering team is constantly improving the way in which we affect the lives of our users

Finance

As the team responsible for Wave’s financial assets, the finance team is driven to manage and interpret financial results in a way that helps us achieve a common end-goal

Marketing

Our marketing team is built on the value of spreading Wave’s product all around the world so that small business owners from all over can understand the benefits of our product, while also establishing a relationship with the brand.

People & Culture

Our people & culture squad is not only seeking to add and retain world-class talent to our team, but is also interested in fostering our award-winning culture into every Waver, ensuring that both our, and our small businesses succeed.

Product & Design

Our product and design team work tirelessly to eliminate points of friction for our customers. The goal of this team is to make the lives of Wave users as easy as possible and ensure a positive, burden-free experience

Risk & Operations

The risk and operations team here protects both Wave and its customers from fraud and financial risks through a revolutionary safety net which results in world-class risk management

Wave Advisors Professional Services

The Wave Advisors team here at Wave works directly with small business owners to assist them with how to best use Wave to help their business. Our Wave+ values empathy above all in ensuring the customer is confident in using our service

 

Take a look at Wave’s career page and become a part of one of the fastest growing businesses in the country!

Wave Reviews

  • Featured Review

    "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Toronto, ON
    Current Employee - Software Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wave full-time (More than 3 years)

    Pros

    Wave is a great company to work for a number of reasons:

    It's leadership is driven in providing value for their customers first, rather than their own bottom-line; with the belief being that customer-driven decisions will lead to greater returns in the future–and it works. The leadership team is very open about the company's trajectory, its metrics, and the difficult decisions it needs to make.

    - There's plenty of challenging work to be had. What's more is that they trust you and your expertise to take an idea and run with it, and support you when you when, and if, you need it.

    - Collaboration and teamwork are paramount to the company's success. Every effort is made to work "across the table" and collaborate throughout the company. There might not be enough resourcing for every initiative; but if you make your case well, you will be supported.

    - There are plenty of opportunities to learn. Wave is always encouraging its employees to up-skill in both "soft" skills like leadership and team management, and in hard skills, including the latest technologies. Management is open to discussing their employees' career plans and provides resources to help you achieve those goals. It does require self-discipline, but the support is definitely there.

    - The company really cares for its employees' well-being. This has come to light most these past few months with the outbreak of COVID-19. Daily mental, physical and professional programming has been put in place, should you choose to use it or not. Every effort has been made to make employees feel at ease, and leadership has been candid about what it's planning on doing. They are open to suggestions for better improving company morale.

    Cons

    Wave isn't for everyone. You need to be self-motivated to thrive here, and be willing to accept ambiguity in your tasks; it's up to you to work your way through it and come up with a solution.

    As long as you have the patience needed, and the willingness to understand and learn from your colleagues, it will be a rewarding experience.

    Advice to Management

    You're definitely on the right track on so many counts these days, especially with your support of your employees during the pandemic.

    Continue to ask your employees about their career trajectories and goals, and make sure managers are comfortable and well-resourced to have those conversations with their teams and produce tangible results. Employees need to be self-starters in their own careers paths, but it is always good to remind them that they have the options available to further their professional goals at Wave.

    RSP matching would be a great benefit to have, as well!

See All 124 Reviews

Wave Photos

Wave photo of: An arcade wouldn't be complete without an arcade machine - custom made, of course!
Wave photo of: Here we grow again...celebrating the opening of another suite in our Toronto home!
Wave photo of: One of Wave's customers, Happy Pops, supplying our CEO, Kirk, with delicious mid-day snacks!
Wave photo of: Wave user, Good Things Cafe, bestowing the team with delicious eats!
Wave photo of: Customer Support Specialist, Jamie, making a difference in the life of a customer
Wave photo of: Teamwork!
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Wave Interviews

Experience

Experience
59%
14%
27%

Getting an Interview

Getting an Interview
70%
10%
9%
7
4

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Software Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Wave.

    Interview

    1. Phone call with HR to get to know each other
    2. home assignment
    3, 2.5 hours with 3 teams, 2 are of technical interviews and 1 is general.
    My overall experience was very good, even though I didn't get the job but I can feel that they were doing the best to assess me if I am a good fit for the company. All of them are very nice and try to help me through this process.
    The most important thing is that I can feel that people working there actually love the job and the company.

    Interview Questions

See All 75 Interviews

Wave Awards & Accolades

  • Great Place to Work - Technology, Great Place to Work, 2018
  • Best Workplaces in Canada, Great Places to Work Institute, 2019
  • Great Place to Work - Inclusion, Great Place to Work Institute, 2019
  • Best Workplaces for Mental Wellness, Great Place to Work Institute, 2019
  • Best Workplaces for Women, Great Place to Work Institute, 2019
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Work at Wave? Share Your Experiences

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