Working at Wave | Glassdoor.ca

Wave Overview

Toronto, ON
201 to 500 employees
2010
Subsidiary or Business Segment
Computer Hardware & Software
Unknown / Non-Applicable
Wave propels brave entrepreneurs who pursue their dreams and drive the world’s economy by providing the tools and support their need to easily understand and manage their finances. Simply put, we are making a difference in the way small business owners manage their ... Read more

Mission: Our mission is to empower entrepreneurs by changing the way small businesses manage their finances. We bring software and banking services together to remove barriers and relief the burden of brave entrepreneurs. We believe in their journey and their ability to change the world ... Read more

Company Updates

  • Say hello to Wave Money. With no fees, built-in bookkeeping, and instant access to your funds, it's business banking like never before.

  • Wave's Chief People Officer, Ashira Gobrin, shares her thoughts on the challenges and opportunities leaders will face in the post-COVID world.

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Wave – Why Work With Us?


We can guarantee one thing—you won’t be bored here. At Wave, we embrace an atmosphere of creativity, belonging, and fun. We are on an incredible journey where innovative ideas are shaped on a daily basis and there’s always an opportunity to learn from the best.

Wave's people:

We are different from other companies in many ways, first and foremost by our culture. We are not perfect by any means. We can all get better and as a company we strive with uncompromising integrity to be better every day. But we have an unwavering belief that a diverse and inclusive culture is a priority for a winning team. We embrace our differences, value individuality, and respect the broad spectrum of skills and abilities of every Waver. We challenge ourselves and each other from a place of respect and pursuit for growth. We trust each other and give each other permission to speak our minds. Everyone has a voice and opinions are respected. Here's a snapshot of diversity by the numbers at Wave.

We are both proud and humbled that our unwavering commitment to a diverse and inclusive culture has been recognized by the Great Place to Work Institute, who has named Wave one of Canada's Best Workplaces for Inclusion 3 years in a row. This recognition only reinforces our  commitment to do our very vest to provide an environment where everyone feels welcome, happy, and truly valued on a daily basis.

Wave's office:

Located in Toronto’s Leslieville neighbourhood (just a 10 minute ride from the downtown core), Wave’s offices are based in the historical Wrigley Gum factory. However, contrary to the vintage feel of our building, our office space is anything but old-fashioned. Our beautiful, dog-friendly space has everything you need and more, from an all-inclusive games room to a gorgeous patio overlooking the city, an onsite yoga studio and a fully stocked kitchen. Check out our office here.

So what's happening now?

While we take huge pride in our office space and are consistently doing our best to make sure every Waver feels right at home there, we also understand that, with the current situation, each individual has different preferences and needs to stay as healthy and productive as possible. Therefore, our people have had complete freedom to choose whether they prefer to work fully remotely or partially from the office (following comprehensive health and safety guidelines) for the foreseeable future. 

Working from home has been a big change for many, but we made sure that the transition was a smooth as possible, and that our team still feels connected, productive, healthy, and empowered to do their best work. That included changing our benefits to provide higher flexibility, adding a whole suite of online clases for our employees and their families (from exercise classes to music, cooking, and physical + emotional wellness), switching the format our our monthly townhalls, sharing videos and fun content from Wavers at home, providing delicious meals delivered by our small business customers, and adding extra vacation time for everyone during long weekends so that our people can relax and recharge.

We understand these are trying times, but regardless of location or situation, we are unwavering in our commitment to take amazing care of our people, and we will continue to adapt as needed to ensure our people are happy and healthy, no matter where they work from.

Want to know more? Learn about Life at Wave, read our Culture Manifesto, better understand Our Beliefs, and meet Wave's team.

Our people are everything. So, we do everything we can to make sure the creative, problem- solving, entrepreneurial Wavers who make up our team are empowered to do the best work of their career and thrive in all aspects of their lives. Here at Wave, we are:

  1. Unwavering in propelling your career
  2. Unwavering in ensuring you feel your best
  3. Unwavering in empowering you to achieve your financial goals

1: Build your career your own way

Take charge of your future: Use part of the $1,000 in flex funds provided to each Waver to learn what you want and forge your own path. On top of that, you can also access a conference budget and stay on top of what’s new.

Level up your skills: Get technical training in skills like data visualization, storytelling, deep learning, and project management from world-class experts and thought leaders. Plus, take on new challenges in our annual company-wide hackathon.

Share and learn: Become a mentor or mentee and grow with knowledge, guidance, and expertise from subject matter experts within Wave.

Transition into leadership: Prepare for the challenges of a leadership position with online learning and in-person discussion groups on what it takes to be a successful leader at Wave.

2: Helping you be the best you

Health and wellness matters: Doing great work starts with feeling great. That’s why Wave provides a number of benefits to make sure every Waver feels their best, both mentally and physically.

Access top health benefits on day one: All Wavers and their dependents have access to a 100% employer-paid benefits package right from the start. 

Get a helping hand: Your annual $1,000 in flex funds can also be used on anything from running shoes to contact lenses to meditation sessions.

Work where you work best: Our office is pretty great, but we know everyone does their best work in different ways. That’s why Wavers have a lot of flexibility when it comes to their work hours and location.

More ways we help you feel your best:

  • 24/7 access to nurse practitioners and medical care coordinators
  • Onsite and remote fitness boot camps, yoga and meditation sessions in our zen room
  • Standing desks
  • Bring your dog (or pet a coworker’s)
  • Fully-loaded kitchen with snacks, drinks, fruit, and beer
  • Rooftop patio with a stunning view of Toronto
  • Indoor bike storage room with onsite showers

3. Reach your financial goals

Manage your earnings: On top of competitive pay, Wave offers a variety of perks to help you get where you want to go, as well as programs that can help in difficult circumstances.

Grow together: Wavers can take advantage of a long-term incentive program with stock ownership options that ensures we’re all rewarded for Wave’s success.

Learn from the pros: We regularly bring in financial planners, mortgage advisors, tax experts, and more to give you access to top financial resources.

Other ways we provide unwavering support:

  • Phone plan discounts
  • Perkopolis deals
  • Local discounts on gyms, salons, and dentistry

Like most entrepreneurs, Kirk Simpson (co-founder and CEO of Wave) hated everything to do with accounting, invoicing and payroll. Before launching Wave he owned two successful tech companies, in a time when there wasn’t a simple and free financial software in the market for small businesses. Understanding first-hand the pain of managing finances, he knew there had to be a better way to support small business owners.

So in 2010 Kirk, along with James Lochrie, officially launched Wave. At the time, only eight employees working out of a small shared workspace in Toronto’s Leslieville neighbourhood. As a scrappy bootstrapped startup, we made our entrance with an industry-changing application: free, easy online accounting software made for small businesses. 

From that foundation, we’ve grown to a full suite of award-winning software and services for small businesses owners and freelancers: invoicing, accounting, payment processing, payroll, and now online banking - bringing all financial aspects of a small business together to make life a lot easier. With over 250 employees serving small business owners around the world, and backed by one of the largest tax preparation companies in the world, H&B Block - who acquired Wave in 2019 - we are unwavering in our mission to empower entrepreneurs while also empowering and growing our people. 

We have an ever growing team here at Wave, and want you to become a part of it. Take a look at our teams below and see how you can best help Wave and our small business owners all over the world.

Customer Experience

Have you ever dreamed of becoming a superhero? Well now is your chance!At Wave, our Customer Experience (CX) team is made up of highly skilled and empathetic individuals who ensure our customers undergo a fulfilling experience with our product. With every phone call and interaction with our user base, we wish to enrich their experience, and set them on a path towards success. Click here to view our Customer Experience job openings.

Data

Our Data team thrives on innovating the product that Wave delivers to our customers. Using data science, data engineering and business intelligence, our data team truly democratizes the way in which we deliver the best for our customers.

Engineering

The Engineering team at Wave is key in the building of our platform which is making a difference in the lives of small business owners. Built on curiosity and integrity, our engineering team is constantly improving the way in which we affect the lives of our users

Finance

As the team responsible for Wave’s financial assets, the finance team is driven to manage and interpret financial results in a way that helps us achieve a common end-goal

Marketing

Our marketing team is built on the value of spreading Wave’s product all around the world so that small business owners from all over can understand the benefits of our product, while also establishing a relationship with the brand.

People & Culture

Our people & culture squad is not only seeking to add and retain world-class talent to our team, but is also interested in fostering our award-winning culture into every Waver, ensuring that both our, and our small businesses succeed.

Product & Design

Our product and design team work tirelessly to eliminate points of friction for our customers. The goal of this team is to make the lives of Wave users as easy as possible and ensure a positive, burden-free experience

Fraud & Risk and Financial Services Operations

The Fraud & Risk and the Financial Services Operations teams protect both Wave and its customers from fraud and financial loss through a revolutionary safety net which results in world-class risk and recovery management.

Wave Advisors Professional Services

The Wave Advisors team here at Wave works directly with small business owners to assist them with how to best use Wave to help their business. Our Wave+ values empathy above all in ensuring the customer is confident in using our service

 

Take a look at Wave’s career page and become a part of one of the fastest growing businesses in the country!

Wave Reviews

  • Featured Review

    Helpful (1)

    "Amazing Covid-19 Response!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Wave full-time (Less than a year)

    Pros

    I’ve worked at Wave for about half a year and I can say without a doubt, this is the best place I have ever worked. Everything has been flawless from the recruitment process/onboarding experience to the company’s response to Covid-19. I specifically want to talk about Wave’s response to Covid-19. It feels like the company did everything they could to avoid terminating employees. This was probably the most meaningful thing the company has done – I’ve seen so many people losing their jobs and I’m very grateful that Wave didn’t have to resort to that. Besides this, they’ve introduced so many programs to help us get through this. We have access to virtual yoga, bootcamp, and various seminars on mental health, productivity etc. just to name a few! Our Wave traditions are also continuing like lunch being provided to us on townhall days. I know these things are not easy to organize but the P&C team has been amazing in supporting everyone! They’ve also introduced a new return to work handbook and you can see they have done a lot to ensure that the return to the office is safe. All I can say is this company really cares about their people – it shows through the actions taken especially during Covid. Amazing culture, amazing leadership, amazing employees!

    Cons

    There are absolutely no cons!

    Advice to Management

    The effort you are putting in is seen and is greatly appreciated - thank you!

See All 130 Reviews

Wave Photos

Wave photo of: Our office!
Wave photo of: Wave taking amazing care of our little ones during covid times by sending them home care packages
Wave photo of: Welcome package delivered to our new employees' homes while onboarding and training is done remotely.
Wave photo of: Our office walls, filled with photos from our "My voice my lenses" leadership program.
Wave photo of: Celebrating in style!
Wave photo of: Cause holiday parties are not complete without a photo booth!
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Wave Interviews

Experience

Experience
59%
14%
27%

Getting an Interview

Getting an Interview
70%
11%
8%
7
4

Difficulty

3.1
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (2)  

    Software Engineer Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Wave.

    Interview

    1. Phone call with HR to get to know each other
    2. home assignment
    3, 2.5 hours with 3 teams, 2 are of technical interviews and 1 is general.
    My overall experience was very good, even though I didn't get the job but I can feel that they were doing the best to assess me if I am a good fit for the company. All of them are very nice and try to help me through this process.
    The most important thing is that I can feel that people working there actually love the job and the company.

    Interview Questions

See All 79 Interviews

Wave Awards & Accolades

  • Best Workplaces for Women, Great Place to Work Institute, 2019
  • Best Workplaces for Inclusion, Great Place to Work Institute, 2020
  • Canada's Most Admired Corporate Cultures, Waterstone Human Capital, 2019
  • Deloitte Technology Fast 50 Canada, Deloitte, 2019
  • Canada's 50 Most Innovative Workplaces, Betakit, 2019
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Work at Wave? Share Your Experiences

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