The upper management is awful. They are incredibly rude to anyone that is not their favorite. If you are their favorite, you will be promoted incredibly quickly.
2. They make you install software that tracks your every movement, then when there is an error they take that as proof of not working.
3. Management makes fun of employees.
4. The KPI’s are impossible. It’s a total joke with an always moving goal post.
5. They tell you to ask for help if needed, but when you do, the management will turn around and give negative remarks on annual reviews for asking for help .
6. In the interview, it was told that the caseload would be 50 max. All LCM’s have over 100 now.
7. They talk about how many millions of dollars the company makes a year, yet only pay their employees $25/hr.
9. Management makes fun of employees to their face during meetings, and when reported to the compliance line, nothing happens.
10. The HR is a joke. They do not help resolve anything at all they say is to go to management.
11. Any complaint or concern you have will fall on deaf ears.
12. LCMs all report being very unhappy.
13. The pay is not worth the stress and your mental health will suffer.
