EXTREMELY HIGH CASELOAD WITH LITTLE PAY - Lead Care Manager Vynca Employee Review

1.0
Jul 29, 2025
Recommend
CEO approval
Business outlook

Pros

This I am struggling with, because so many of us are unhappy. People are quitting monthly, several this month already. There are bonuses quarterly, but good luck reaching them. Helping clients is rewarding. You can connect with some of the managers which is nice. You can also meet others and have made great friends here. I am glad to have made the connections I have.

Cons

Management is cold and unwilling to help. Whatever they tell you when they hire you, dont believe it. We were told max 60 clients when hired, then changed to 80. Now people are at over 100 clients and are getting in trouble because they can't keep up. The pay they offer it below standard. They do not pay enough for the work they give you. More than one person has gone on FMLA due to being burnt out. Work here if you want to cry every other week while being threatened with a PIP. I wish I could say something positive, but I truly dont understand why I am here anymore and regret taking this job. $25 an hour is a joke and you are worth more than the caseload that comes with it. $25 an hour doesn't even cover the awful health benifits. In the end they look at you and see $$$ not an employee.

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Vynca Response
9mo
Thank you for your honest feedback. While it’s disappointing to hear that your experience isn’t what we strive for, your input is valuable in helping us improve. We remain committed to making Vynca a place where our employees can thrive and feel supported.

Explore other reviews about Vynca

5.0
Mar 21, 2026
Recommend
CEO approval
Business outlook

Pros

All of my coworkers are fantastic, love working here.

Cons

Startup, very fast-paced and not a lot of hand-holding, but it's great if you like to dive deep and have ownership of work. Everyone is happy to answer questions.

1.0
Jul 29, 2025
Recommend
CEO approval
Business outlook

Pros

Amazing friendships, ones that will last a lifetime.

Cons

The upper management is awful. They are incredibly rude to anyone that is not their favorite. If you are their favorite, you will be promoted incredibly quickly. 2. They make you install software that tracks your every movement, then when there is an error they take that as proof of not working. 3. Management makes fun of employees. 4. The KPI’s are impossible. It’s a total joke with an always moving goal post. 5. They tell you to ask for help if needed, but when you do, the management will turn around and give negative remarks on annual reviews for asking for help . 6. In the interview, it was told that the caseload would be 50 max. All LCM’s have over 100 now. 7. They talk about how many millions of dollars the company makes a year, yet only pay their employees $25/hr. 9. Management makes fun of employees to their face during meetings, and when reported to the compliance line, nothing happens. 10. The HR is a joke. They do not help resolve anything at all they say is to go to management. 11. Any complaint or concern you have will fall on deaf ears. 12. LCMs all report being very unhappy. 13. The pay is not worth the stress and your mental health will suffer.

7
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Vynca Response
9mo
Thank you for taking the time to share your experience. We value all feedback as it helps us identify where we can improve. We are committed to creating a supportive and rewarding environment for our team members, and your comments will be shared with leadership as part of our ongoing efforts to strengthen our workplace.
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