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      UserTesting

      Engaged employer

      UserTesting Reviews

      3.1

      53% would recommend to a friend

      (8 total reviews)
      avatar

      Eric Johnson

      59% approve of CEO

      51% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Culture and values

      3.1

      Diversity and inclusion

      3.0

      Senior management

      Ratings by demographic groups

      Reviews by job title

      8 reviews
      3.0
      Oct 27, 2025

      Engineering, Remote: Not bad, but not great

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Very old tech stacks (plural), so: mature and refined, including DevOps stuff. Teammates were good. Smart and skilled, and friendly and nice to work with.

      Cons

      Very old tech stacks (plural), so: a little decrepit, with some legacy code, and dark corners and knowledge blind spots as most long-time engineers are no longer with the company. Two companies sort of merged not too long ago, so that meant two different codebases needing to integrate and work together. That was very challenging, but we mostly were getting it to work.

      4.0
      Mar 4, 2025

      Good company

      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Competitive salary, work/life balance, remote work

      Cons

      Layoffs, lack of clarity from leadership

      2.0
      Feb 21, 2025

      Went downhill quickly after PE acquisition

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      - flexibility - compensation is decent - some people are amazing to work with - the product actually has a lot of potential

      Cons

      - constant reorg and layoffs - compensation no longer competitive and is actually below market - new leadership team seems robotic and no warmth at all - people who are difficult to work with face no consequences - public berating from leadership to employees from what I've heard - constant changes in decisions or lack of decisions - too many performance reviews and no compensation adjustments

      Viewing 1 - 3 of 8 Reviews
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      Glassdoor has 805 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.