UserTesting Overview

  • www.usertesting.com
  • San Francisco, CA
  • 501 to 1000 Employees
  • 2007
  • Company - Public (USER)
  • Enterprise Software & Network Solutions
  • $100 to $500 million (USD)

CompetitorsUserZoom, Validately
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We're a pre-IPO company located in San Francisco, Edinburgh and Atlanta. We make it easy for businesses to understand how customers interact with their digital properties so that they can improve their customer experience. We do this by giving companies on-demand access to ...

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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UserTesting Reviews

4.2
82%
Recommend to a Friend
89%
Approve of CEO
Andy MacMillan
Andy MacMillan
66 Ratings
5.0
Current Employee, more than 5 years

"Love it!"

Feb 9, 2021 - Tester in Ottawa, ON
Recommends
Positive Outlook
Approves of CEO

Pros

Good compensation for a small amount of time, and they have improved the way you can qualify for tests. The live tests are my favourite because you are paid well and they are fun!

Cons

None I can think of, except some clients have very high expectations and take marks off for unknown reasons.

Advice to Management

Great idea - really beneficial for testers and clients!
See All 350 Reviews

Diversity & Inclusion at UserTesting

4.1
(56 reviews)

Diversity & Inclusion FAQs

All answers shown come directly from UserTesting Reviews and are not edited or altered.

Does there seem to be diversity at UserTesting?

...Pay isn't competitive; upper management needs more diversity, especially persons of color, primarily Black and Hispanic....Read More

Read 2 more responses

UserTesting Photos

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UserTesting photo of: MISSING VALUEUserTesting photo of: MISSING VALUEUserTesting photo of: MISSING VALUEUserTesting photo of: MISSING VALUEUserTesting photo of: MISSING VALUEUserTesting photo of: MISSING VALUEUserTesting photo of: MISSING VALUE

UserTesting Interviews

Experience
Positive42%
Negative40%
Neutral18%
Getting an Interview
Applied online72%
Employee Referral13%
Recruiter11%
Difficulty
2.5
Average
HardAverageEasy

  1. UI Engineer Interview

    Anonymous Employee in Vancouver, BC
    No Offer
    Positive Experience
    Average Interview
    Application

    I applied online. The process took 4 weeks. I interviewed at UserTesting (Vancouver, BC) in May 2022

    Interview

    1 recruiter calls, 1 interview discussing my background with one of the sr engineers, and finally a technical interview + take home. Overall smooth and nice experience, was interviewed on html/CSS/Js, UX principles, using semantic HTML, accessibility, e.t.c.
    Interview

    Had to walk them through a web dev take home assesment

    Answer Question

See All 104 interviews

Company Updates

May 9, 2018
Check out our newest "Career Paths at UserTesting" article to see how Tim Pegnim rose through our Sales ranks! http://glassdoor.com/slink.htm?key=vQWtq
Shared image - Career paths at UserTesting: How Tim Pegnim rose through the ranks in Sales | UserTesting Blog
Career paths at UserTesting: How Tim Pegnim rose through the ranks in Sales | UserTesting Blog
glassdoor.com
March 7, 2018
In this edition of our "Career Paths at UserTesting" series we've highlighted Software Engineer Mathilde Mouw‍. The article covers Mathilde's path from being a Biology major all the way to her recent promotion to Sr. Software Engineer, stopping at all points in between! http://glassdoor.com/slink.htm?key=vQjch
Shared image - Career Paths at UserTesting: How biology led Mathilde Mouw to an engineering career | UserTesting Blog
Career Paths at UserTesting: How biology led Mathilde Mouw to an engineering career | UserTesting Blog
glassdoor.com

UserTesting Awards & Accolades

  • Best Tech Workplace in the Bay AreaFortune Magazine2021
  • Best Places to Work in San FranciscoBuiltIn SF2021

Popular Careers with UserTesting Job Seekers

JobsSalariesInterviews

UserTesting FAQ

(28 Questions)

All answers shown come directly from UserTesting Reviews and are not edited or altered.

See questions about:

Does UserTesting offer vacation time?

...Flexible time: you get to pop on the platform whenever you have time...

January 11, 2022

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