Does UnityBPO pay their employees well?

According to anonymously submitted Glassdoor reviews, UnityBPO employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at UnityBPO. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at UnityBPO?

44% of UnityBPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UnityBPO 2.8 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at UnityBPO?

IT Service Desk Analyst (5) , Service Desk Analyst (3) , Desktop Support Technician (2) , Help Desk Technician (2) , Tech Support Representative (2) , Tier I Analyst (2)

What are the cons of working at UnityBPO according to real employee reviews?

"This company is using JTIP incentive without providing any actual training, I saw it with my own eyes, they force managers to complete and sign a form for each employee that qualifies so UnityBPO can get that state incentive." ((in 4 reviews)); "Had 8 different managers in just over two years of working here" ((in 3 reviews))

What are employees saying about UnityBPO redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UnityBPO redundancy and their outlook for job security at UnityBPO in 2026.

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UnityBPO

UnityBPO Reviews

2.6

44% would recommend to a friend

(44 total reviews)

Steve Wade

39% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity and inclusion

2.8

Work/Life balance

2.6

Compensation and benefits

2.6

Career opportunities

2.5

Culture and values

2.1

Senior management

UnityBPO has an employee rating of 2.6 out of 5 stars, based on 44 company reviews on Glassdoor which indicates that most employees have an average working experience there. The UnityBPO employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Parent or family caregiver

Veteran status

Reviews by job title

44 reviews

4.0

Feb 23, 2026

Decent job satisfaction

It service desk analyst

Recommend

CEO approval

Business outlook

Pros

Four 10 hour shifts. Work from home. Easy work if you are IT brained and have CompTIA A+ certifcation or similar experience. Customers/callers are mostly Healthcare professionals and treat you with respect. Rewarding to solve problems for people who appreciate it. If you hit your metrics the supervisors don't micromanage you. Team is super supportive with troubleshooting and communicating during high call volume.

Cons

Pay is low for the skills I have. Entry level. Sometimes you take calls from senior citizens having problems with the healthcare app on their smartphones. You need patience for them. High supervisor turnover.

2.0

Feb 14, 2026

Its a job

Service desk analyst i

Recommend

CEO approval

Business outlook

Pros

Got to work from home.

Cons

Management is bad. Work on Holidays. Don’t work here if part time

2.0

Jan 12, 2026

Needs Help

Tier i technical support

Recommend

CEO approval

Business outlook

Pros

Interesting work and keeps you busy.

Cons

Company is overrun by nepotism. Everyone in management is friends and they try to control who is friends outside of work. Extremely high turnover rate. Reminded me of high school.

Viewing 1 - 3 of 44 Reviews

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Jobs at UnityBPO

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