Top Hat Reviews

Pros

1. The people are amazing, I love coming to work and have made some great friends here
2. Our mission is pretty cool and relevant to our day and age. Feels like we're making a difference
3. A LOT of opportunity to grow and learn, constantly challenged in a good way, have the ability to make a difference and improve my sales skills
4. Perks are also pretty great
5. Company making an active effort to improve, listen to it's employees and set us up for success rather than failure

Advice to Management

Continue the direction we're going, ensure proper training for managers continue to take place so their reps are set up for success and properly supported.

Pros

The people are incredible, they're smart, talented and driven to succeed.
The work is challenging and rewarding.
The perks are good.

Pros

-there are amazing people across all levels of the organization that genuinely care about each other
-there is tons of opportunity to grow your career and take on new challenges
-feeling like you are making a positive impact on the world by helping make teaching more effective and resources more affordable for students

Advice to Management

-keep focusing on how to keep people here, we’ve made great progress recently on the sales side since the new CRO joined, but there’s still more work to be done
-keep working on improving cross departmental collaboration and communication - this has gotten better already, but there is still room to improve

Pros

1. Lunch is catered daily
2. Good people, I’ve made a lot of friends
3. Lifestyle spending account
4. Great culture, work life balance
5. New comp structure is pretty good

Advice to Management

Listen to your own employees. Accept constructive criticism, learn from what your own people have to say. If someone speaks up, for whatever reason good or bad, listen and learn from what they have to say, don’t reprimand them. Believe it or not, your employees want what’s best for the company!

Pros

Fun environment, met some really smart people, interesting industry.

Advice to Management

Treat employees like humans, not inputs in your calculation to make it to a $1B valuation.

Pros

The company has a huge potential; becoming a dominant platform for both students and educators as it's product truly helps students and teachers and has been adopted by schools one after another recently. You can also find yourself among a fantastic pool of dedicated, talented and hardworking employees every day. The company has a dynamic and vibrant culture and corporate metrics are communicated transparently to employees during the weekly All-Hands sessions. Healthy (and some non-healthy) fruits, snacks, lunch, and drinks are provided daily.

Advice to Management

It is important to set ambitious goals - that has been the secret sauce of growth at TH, but at this scale, we can't optimize five things in one year. Pick only one (or max two) of the many growth engines you have, dive deep in and then move on to next ones. You cant optimize through culture, renewal, D2P sales, enterprise sale, and NPS/viral growth all at the same time.

Pros

- Hard working company
- Smart workforce

Pros

- Excellent work culture! Everyone is so helpful and open to spending as much time as you need helping you if you have any questions or are stuck on something
- Wonderful coworkers. Everyone is awesome and you get really close with your coworkers because we eat together (see catered lunches bellow!) and play board games, ping pong, and foosball with each other over lunch. Lots of time for good bonding :)
- Transparency from management. Through all hands meetings, you get to see what is motivating management and what impact your work has. It's very interesting to learn how a company works
- Great work life balance! I've never had to work overtime. It's always 10-6 with an hour for lunch
- Did I mention really good catered lunches!
- Product listens to me. The developers get to work with product to decide what we want to be working on based on what we agree should be top priority. This is great to feel like I have a real impact not just in the actual implementation but also in the decisions.
- I care about what I'm doing. Top Hat makes educational software that I believe is really helping professors engage their students and make the lives of students and professors easier. This matters to me and feels great to be part of something big.
- The company cares about me and my career growth

Advice to Management

- There doesn't feel like enough focus on training so it would be great if we could be encouraged to take time during work hours to train and level up. I think it would make us more efficient in the long run

Pros

-great, supportive co-workers who are always willing to help and answer questions
-company is very transparent overall (weekly company-wide meetings)
-always busy and many opportunities to develop and grow within Top Hat
-management incentivizes and recognizes employees

Pros

- Great group of people
- The educators you get to work with are (most of the time) very invested, smart, and kind individuals
- Lots of hands-on work, fluid environment (this might not be a pro for everyone, though)
- Immediate management, while tough sometimes, does try and be there for you as much as they can. Really supportive work environment, easy to go to people for help
- Very convenient office location (steps from multiple subways)
- Lifestyle Account and provided lunch are awesome benefits

Advice to Management

- For the most part, you're doing a really good job
- Increase in compensation would go a long way in reducing turnover rates!