Top Hat Reviews

Pros

-Great senior leadership who really empower the employee -Heavy emphasis on addressing prior glassdoor reviews to foster an incredible work experience for the employee, and one with career longevity (and it is working so far) -Technology is effective, loved by students , and truly makes a positive impact - makes work very fulfilling -A talent pool of A-players -Great office, office location and perks

Cons

-Often simply not enough time in the day to everything done - have to really prioritize time -A lot of meetings that could potentially be taken to slack

Advice to Management

-Continue to focus on employee experience that will lead to a better customer experience and business outcome. -Continue to listen to employees and apply their feedback.

Pros

- Some of the smartest people I've ever worked with - A great Canadian technology success story with huge potential for global reach - Lots of work perks - beautiful office, great location, many amenities (catered lunch every day, snack walls on every floor, lots of social events, we use the latest tech for everything) - A customer base that actually loves our product, and what it helps them achieve - The impact we're...

Cons

- If you're not used to a fast pace, or like rolling up your sleeves to get work done- you will struggle. Top Hat is for doers. - Some of the challenges you'd expect from a small, fast-growing company - for example: lots of great ideas and passion to do important things, not enough hours in the day to get it all done - Intense focus on metrics may be overwhelming to some

Advice to Management

Maintain the current intense focus on listening to employee feedback - and continue to equip managers to support their teams.

Pros

-Tons of opportunities for internal growth (upwards and lateral, including interdepartmental) -Your job can be so much more than a 9-5, but you have to take the ownership of seeking out opportunities - this is a place for go-getters -Unbelievably friendly and smart employees. Almost everyone ends up forging strong friendships at Top Hat -Young, energetic, and ambitious workforce with lots of people who really care...

Cons

-Pay for some roles could be more competitive - seems like for many roles Top Hat will pay the minimum they can get away with in the market -You have to be a bit scrappy and you have to own your own development here - you are not going to be spoon-fed -For the most part, execs are not outwardly warm. I wish they would engage proactively with employees instead of only when someone approaches them first. -Big variations...

Advice to Management

-Keep up the employee-focused and Diversity/Inclusivity initiatives -Keep hiring only the best -Smile and say "hi, how are you?" to people when you're walking around the office -Be more flexible with salaries to show valued employees you want them to stay (and to bring great candidates in the door) - turnover/replacing staff is costing the business way more in the long run -Please formalize a good management training...

Pros

- Very smart co-workers across the company (many Ivy League alumni and PhDs around) - Friendly, driven, and supportive team - Rewarding work: High market impact on making higher ed more innovative and less costly for students - Lots of innovation and exciting new products in the pipeline - Opportunities for leadership development training - Lots of ways to stretch yourself by taking on complex cross-functional work...

Cons

- Fast-paced environment meant for high performers. If you're looking for a chill job you should look elsewhere.

Pros

This is by far my favourite company I've worked at. I enjoy going to work every day and genuinely enjoy all the time I spend here. The people here are fantastic and talented. The people I work with are all people I want to spend time with outside of work; and do! I've made plenty of good friends while working here. The work is fulfilling, as we are actually building something of significance. You can go on classroom...

Cons

The product team sometimes has difficulty seeing a feature through to full completion because they want to focus on the next big thing. This can be frustrating to watch.

Advice to Management

See new features through to completion! It's better to have 5 amazing products/features than 20 half-finished features!

Pros

travel, great lunch, great benefits

Cons

products not closely aligned with market demand, over a month each year spent on data entry, high turnover at every level incl. VP/exec

Advice to Management

be more in touch with current trends in education

Pros

Fantastic colleagues Competitive salary Food options Insurance benefits

Cons

Not a lot of career evolution paths (engineering)

Pros

Truly smart and ambitious group of people work at Top Hat, its a great place to understand how tech companies are run. Weekly meetings by the senior management provide good insight into where the company is going. The people team has done an amazing job at making sure the values are known by everyone and some of them are followed too. The product is very very good and its likely that Top Hat will soon become a market...

Cons

Top Hat could have been an amazing place to work at, if people were actually treated like adults (one of the core values at the org). In the spirit of "aggressive growth", the company forgets to treat its employees with respect. The micromanagement is unbelievable, especially when everyone is so capable of doing their jobs without being hounded all the time. I think the CEO tends to micromanage, and that trickles down...

Advice to Management

Treat people like adults. Like you categorically say you do.