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Top Hat Reviews

Updated 18 August, 2017
132 reviews

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4.0
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Top Hat Founder & CEO Mike Silagadze
Mike Silagadze
78 Ratings

132 Employee Reviews

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Pros
  • free lunch and trips to Toronto (in 18 reviews)

  • Fast growing company with exciting prospects for the future (in 13 reviews)

Cons
  • At times it feels like the company is growing faster than it can cope with and reacts to a lot of situations rather than pre-planning for them (in 8 reviews)

  • Definitely not a 9-5 job, can be disorganized at times (in 6 reviews)

More Pros and Cons

  1. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Top Hat is a fun company

    Cons

    Top Hat is an unorganized company


  2. "Great company culture, perks, and work-life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Catered lunch every day
    - Great company culture
    - Good engineering practices
    - Board games at lunch every day
    - Good snacks and breakfast available
    - Great work-life balance
    - Responsive and accessible management
    - Great company growth

    Cons

    No major cons so far


  3. Helpful (5)

    "This is a super high growth environment loaded with smart people."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time (Less than a year)

    Pros

    Personally, I wanted to work for a high growth company where I get to have a big impact and Top Hat has not disappointed. I'm excited by our future growth and the opportunities that exist to continue my development. The people and perks are great and I'm excited to move into our new Toronto office (Aug/2017). The biggest draw for me is the impact that Top Hat will have on the higher education market with the launch of Top Hat Marketplace - this will be a game changer for the industry.

    Cons

    I guess the cons at Top Hat would depend on what you are looking for. If you want a predictable/stable environment, Top Hat probably isn't for you. This place is growing at a rate of 50-70% annually which means that people are working hard to keep up with the growth (but accelerating career growth).

    Advice to Management

    Continue to grow the skills of the management team and improve communication through the organization.


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  5. Helpful (4)

    "Worth the wait, but there might be a wait"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Instructional Designer in Toronto, ON
    Current Employee - Instructional Designer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time (Less than a year)

    Pros

    - departmental administration has worked hard to become more transparent about business decisions
    - lots of growth opportunities
    - daily lunch and dry breakfast & coffee
    - REALLY friendly teams
    - very positive atmosphere (daily shoutout, fun slack channels)
    - thorough training/onboarding program

    Cons

    - nothing aside from the usual start-up growing pains
    - if you're contract, your options for contract renewal might be limited
    - hiring process was VERY long and convoluted when I was hired, but newer hires report that this process has been streamlined and is MUCH simpler

    Advice to Management

    - keep being transparent
    - bonuses and incentives work for all departments (keep it up)


  6. Helpful (3)

    "Great company with awesome people!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Top Hat full-time (More than a year)

    Pros

    Let me start off by stating that I have worked at other tech companies and am pretty familiar with how things work in the start-up world.

    I joined Top Hat in March after doing some contract work with them. I'm glad I did. I have been very happy here since joining. Some of the highlights:

    - My co-workers are without a doubt some of the smartest and friendliest people I've ever worked with.

    - The culture is pretty awesome. It can be hard to create and keep a good culture as companies scale, but I think the people at Top Hat are getting it right. They regularly ask for feedback as a way to improve, too.

    - The opportunities for growth are there for the taking. Make no mistake, you will work hard, but you're also encouraged to share ideas, no matter what level you're at.

    - I can't speak for every department but the managers in mine have been excellent at regularly meeting with each of us. They ask for feedback on how things are going each week and go over projects we've been assigned. It never feels like micromanagement, though. I have a lot of autonomy here.

    - The benefits are pretty great. Health, medical, dental, a lifestyle account you can use for TTC or fitness classes (or more health-related expenses). Plus you get catered lunches everyday (and they cater to specific diets). Plus snacks and coffee and tea. All of these things add up to a couple grand a year.

    Cons

    - Sometimes the work does pile up but it's no worse than any other job in the tech world I've been at (although I am not a senior level manager so I am not sure if it is tougher for them.) And if you're clear about setting your boundaries, I think you can still achieve a good work-life balance.

    Advice to Management

    Keep doing what you're doing.


  7. "Good place to start your career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Fantastic group of people. You will make great friends here.

    Good perks.

    Lots of work to be done in an interesting space (ed-tech).

    Cons

    The company is very reactive, and it doesn't seem like anyone is "on top of things," so to speak. For example, it looks like they've waited too late to get a new office space. So now the current office space is extremely cramped and uncomfortable.

    Poorly managed from top to bottom. The CEO micromanages and managers who don't have the motivation to manage.

    The CEO (who I believe is a genuinely nice guy) can be very intense. I think he does a good job of steering the business, but seriously lacks in people-managing skills. Many people are afraid or intimidated by him and try to avoid him. There is a critically unhealthy relationship between employees and the CEO.

    Abnormally high turnover.


  8. "Burnout factory"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The team is what kept me with the company so long - I'm still in contact with a lot of people I met there.

    Cons

    The life-work balance was horrible, three times a year we'd enter crunch mode sometimes lasting as long as 6 weeks, during which we'd work some serious overtime. Most of the time that wasn't rewarded, but when it finally happened the "reward" was like a slap.

    Advice to Management

    Put people who can push back between CEO and employees, like you did with engineering.


  9. "If you want to be a robot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Neutral Outlook
    Disapproves of CEO

    I worked at Top Hat full-time (More than a year)

    Pros

    Literally the only good thing about the place is free lunches and snacks available whenever you want them otherwise you turn and run away !!!!!

    Cons

    MICRO MANAGEMENT!!!!!!!!
    No skill development they just have you read from a script and call it sales. It's not making sales people it's just making robots, so if you're fine with being a robot this is a good place to work

    Advice to Management

    Trust your employees to do their jobs and don't hover over them for 8 hours a day


  10. Helpful (4)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Toronto, ON
    Current Employee - Sales in Toronto, ON
    Recommends
    Positive Outlook

    Pros

    People are fun, outgoing, driven.
    Growth and lots of promotion opportunities.
    6-week sales onboarding program sets people up for success.
    Free lunches and snacks!
    Selling something that's legitimately cool.

    Cons

    Things are changing pretty quickly. Opportunity to keep improving communication between teams and even within the team.

    Advice to Management

    Keep listing to employee feedback and making the company even better.


  11. "Specific Type of Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Top Hat full-time

    Pros

    For the type who like to work very hard

    Cons

    Bad work life balance and poor compensation


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