Top Hat Reviews

Updated Nov 25, 2021

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Found 345 of over 370 reviews

4.0
76%
Recommend to a Friend
91%
Approve of CEO
Top Hat CEO Joe Rohrlich
Joe Rohrlich
20 Ratings
Pros
  • "Free lunch parties great learnings(in 38 reviews)

  • "When it was in the office you had a catered lunch(in 29 reviews)

  • Cons
  • "Poor remote working structure, unorganized leadership and extremely high turnover rate(in 17 reviews)

  • "Very fast paced, not necessarily a bad thing but be ready to have a lot going on(in 12 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Current Employee, less than 1 year

      A fantastic company to work for

      Nov 25, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Remote first culture - Leadership cares about individuals and wants to help grow them - Hiring process was smooth. Luka is great! - Really good comp, share options & PTO's

      Cons

      - Development environment a bit complex to understand at first - Non Agile work environment using shapeup from basecamp. Not used to it and not very comfortable with it. - Way too much documentation (some outdated)

      Continue reading
      1 person found this review helpful
    2. 5.0
      Current Employee, more than 5 years

      Excellent company

      Nov 9, 2021 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Very smart coworkers (many Harvard MBAs and PhDs from top schools), meaningful work, empowering level of autonomy, strong product offerings with high market demand, nice office, great company events

      Cons

      No matching RRSP or pension.

      3 people found this review helpful
    3. 5.0
      Current Employee

      New company, who dis?

      Nov 8, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Top Hat has improved in so many ways over the last year. CEO (Joe) gets it. The needed common sense programs and policies being put into place. Stock for all employees. Remote first team is working, also a very nice office in Toronto if you live here. I've been in this space for a while and Top Hat used to have mixed reviews. While things could always get better, the reviews no longer need to be mixed. This company is on an upward trajectory.

      Cons

      People leave to go work at Shopify and Amazon a lot which causes chaos. Should introduce an RRSP match. Still working out a couple kinks, my sense is that these things are finally being addressed.

      2 people found this review helpful
    4. 3.0
      Current Employee

      Top Hat

      Nov 20, 2021 - Account Lead in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - great benefits - flexibility - people

      Cons

      - lots of change - quotas are not always achievable

      Be the first to find this review helpful
    5. 5.0
      Current Employee, more than 3 years

      Noble, impactful mission that makes the work worth it

      Oct 27, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Top Hat is trying to have a huge impact on an industry that needs transformation for the betterment of society & the world, and it makes it really easy to get up in the morning to go and do - Great startup culture, cool downtown office - New members of our leadership team that seems to be doing all of the right things - Your impact will be felt, unlike in larger organizations

      Cons

      - Won't lie, it's hard work. But you get out of this place what you put in - Because the industry is slow moving sometimes, it's hard to get quick wins. But the industry is changing, especially in the wake of COVID-19, and Top Hat is in a great position to reap the benefits of this incoming seismic shift

      2 people found this review helpful
    6. 5.0
      Current Employee

      Everyone working together

      Oct 27, 2021 - Anonymous Employee in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Everyone works together on a mission that has meaning - You will be challenged and there will be support to ensure you meet it head on

      Cons

      - Not for the mundane or someone seeking status quo

      Continue reading
      2 people found this review helpful
    7. 5.0
      Current Employee

      Great Company, Great People, Great Mission, Great Growth

      Oct 20, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      How cool is it to work for a company making education better for millions of students? Very cool is the answer. Amazing leaders, even better managers, and a culture of openness, honesty, and care is a recipe for rewarding work. Top Hat truly invests in its people and their success / growth. I've never been happier in my career.

      Cons

      Some of the systems and processes have a few kinks that could be ironed out. But we're making great progress here!

      Continue reading
      2 people found this review helpful
    8. 5.0
      Current Employee

      Top Hat is a fantastic place to work

      Oct 15, 2021 - Key Account Lead in Ottawa, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Wonderful culture, excellent people, and strong leadership. Top Hat has gone out of it's way to make me feel valued and welcomed.

      Cons

      Nothing major, the benefits package could be better and pay is twice a month and not biweekly which is new for me, but not a issue.

      2 people found this review helpful
    9. 4.0
      Current Employee

      Great place to learn and grow

      Oct 12, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are tons of opportunities to learn and grow, if you want to take them. Should you choose to go above and beyond the daily expectations of your role, put your hand up for things or share ideas to drive growth, they are welcomed and encouraged and you'll find great opportunities to grow your career.

      Cons

      Things change quickly (although with new senior leadership it seems as though things should stabilize), be prepared to take a bias for action as there isn't time to sit and plan without fast execution. You need to hit the ground running and keep it moving.

      3 people found this review helpful
    10. 5.0
      Former Employee

      Excellent company to work for

      Oct 6, 2021 - Account Director 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and flexibility with work

      Cons

      Lots of hard work and overtime

      2 people found this review helpful
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