Top Hat Reviews | Glassdoor.ca

Top Hat Reviews

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Found 210 reviews

3.8
StarStarStarStarStar
Rating TrendsRating Trends
69%
Recommend to a Friend
77%
Approve of CEO
Top Hat CEO Mike Silagadze
Mike Silagadze
129 Ratings
Pros
  • "free lunch and trips to Toronto(in 30 reviews)

  • "Catered lunch every day (very good) amazing coffee machine(in 20 reviews)

Cons
  • "Not a 9-5 job but the more you put in the more you will get out(in 9 reviews)

  • "Work/life balance is occasionally hurt since some parts of the job are seasonal(in 7 reviews)

More Pros and Cons
  1. Helpful (3)

    "Fast-paced, big upside, will learn a lot quickly, not for the 9-5er"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than a year

    Pros

    -Great senior leadership who really empower the employee -Heavy emphasis on addressing prior glassdoor reviews to foster an incredible work experience for the employee, and one with career longevity (and it is working so far) -Technology is effective, loved by students , and truly makes a positive impact - makes work very fulfilling -A talent pool of A-players -Great office, office location and perks

    Cons

    -Often simply not enough time in the day to everything done - have to really prioritize time -A lot of meetings that could potentially be taken to slack

    Advice to Management

    -Continue to focus on employee experience that will lead to a better customer experience and business outcome. -Continue to listen to employees and apply their feedback.

  2. Helpful (2)

    "Amazing Place to Work - Not for Everyone!"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Regional Sales Manager in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than 6 years

    Pros

    Top Hat has an amazing product that actually matters, one of the best software executive teams (if not best) in Toronto, and a vibrant culture. Some other highlights include: * You are treated like an adult and given the freedom to do great work * Amazing compensation for sales if you do well * Constant Career opportunities * Catered lunches * Your colleagues are all young, driven, and passionate about our product...

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    Cons

    Even though Top Hat is not a 'startup' anymore, it still has the same growing pains like any startup experiencing hyper growth. New products are constantly being delivered, strategy is being changed, and growth expectations are very high. If you can't handle a sometimes uncertain environment, then a big corporate company may be better fit for you. However, with these small downsides comes huge upside!

    Advice to Management

    Keep listening to your employees and keep thinking big!

  3. Helpful (8)

    "A company (and team) driving positive change in the world"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Director, Communications & Events in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than a year

    Pros

    - Some of the smartest people I've ever worked with - A great Canadian technology success story with huge potential for global reach - Lots of work perks - beautiful office, great location, many amenities (catered lunch every day, snack walls on every floor, lots of social events, we use the latest tech for everything) - A customer base that actually loves our product, and what it helps them achieve - The impact we're...

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    Cons

    - If you're not used to a fast pace, or like rolling up your sleeves to get work done- you will struggle. Top Hat is for doers. - Some of the challenges you'd expect from a small, fast-growing company - for example: lots of great ideas and passion to do important things, not enough hours in the day to get it all done - Intense focus on metrics may be overwhelming to some

    Advice to Management

    Maintain the current intense focus on listening to employee feedback - and continue to equip managers to support their teams.

  4. Helpful (1)

    "Great place to grow if you are willing to put in the work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Top Hat full-time

    Pros

    -Tons of opportunities for internal growth (upwards and lateral, including interdepartmental) -Your job can be so much more than a 9-5, but you have to take the ownership of seeking out opportunities - this is a place for go-getters -Unbelievably friendly and smart employees. Almost everyone ends up forging strong friendships at Top Hat -Young, energetic, and ambitious workforce with lots of people who really care...

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    Cons

    -Pay for some roles could be more competitive - seems like for many roles Top Hat will pay the minimum they can get away with in the market -You have to be a bit scrappy and you have to own your own development here - you are not going to be spoon-fed -For the most part, execs are not outwardly warm. I wish they would engage proactively with employees instead of only when someone approaches them first. -Big variations...

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    Advice to Management

    -Keep up the employee-focused and Diversity/Inclusivity initiatives -Keep hiring only the best -Smile and say "hi, how are you?" to people when you're walking around the office -Be more flexible with salaries to show valued employees you want them to stay (and to bring great candidates in the door) - turnover/replacing staff is costing the business way more in the long run -Please formalize a good management training...

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  5. Helpful (6)

    "Great place to work at"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than 2 years

    Pros

    - Very smart co-workers across the company (many Ivy League alumni and PhDs around) - Friendly, driven, and supportive team - Rewarding work: High market impact on making higher ed more innovative and less costly for students - Lots of innovation and exciting new products in the pipeline - Opportunities for leadership development training - Lots of ways to stretch yourself by taking on complex cross-functional work...

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    Cons

    - Fast-paced environment meant for high performers. If you're looking for a chill job you should look elsewhere.

  6. Helpful (6)

    "Best Place I've Ever Worked"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Designer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than a year

    Pros

    This is by far my favourite company I've worked at. I enjoy going to work every day and genuinely enjoy all the time I spend here. The people here are fantastic and talented. The people I work with are all people I want to spend time with outside of work; and do! I've made plenty of good friends while working here. The work is fulfilling, as we are actually building something of significance. You can go on classroom...

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    Cons

    The product team sometimes has difficulty seeing a feature through to full completion because they want to focus on the next big thing. This can be frustrating to watch.

    Advice to Management

    See new features through to completion! It's better to have 5 amazing products/features than 20 half-finished features!

  7. Helpful (4)

    "Great place to grow"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Store Manager in Toronto, ON
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Top Hat full-time for more than 2 years

    Pros

    I've been pushed in my role and encouraged to take responsibility for my own growth. The people I work with are second to none. I can't imagine a better team of people to work with. I find that the company gives opportunities equally and are always looking for the best talent in a fair and unbiased way. I think the company is aware of most of their flaws and are proactively trying to improve.

    Cons

    I think the benefits are incredibly limited - it makes a very long term future with the company almost impossible. sometimes we are a little too data driven.

    Advice to Management

    Keep looking at your flaws and continue to improve where there's weakness - keep asking for insight.

  8. Helpful (5)

    "Account Director"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Top Hat full-time

    Pros

    travel, great lunch, great benefits

    Cons

    products not closely aligned with market demand, over a month each year spent on data entry, high turnover at every level incl. VP/exec

    Advice to Management

    be more in touch with current trends in education

  9. Helpful (4)

    "Great working environment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Full Stack Engineer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than a year

    Pros

    Fantastic colleagues Competitive salary Food options Insurance benefits

    Cons

    Not a lot of career evolution paths (engineering)

  10. Helpful (8)

    "Nope"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Top Hat full-time for more than 2 years

    Pros

    Truly smart and ambitious group of people work at Top Hat, its a great place to understand how tech companies are run. Weekly meetings by the senior management provide good insight into where the company is going. The people team has done an amazing job at making sure the values are known by everyone and some of them are followed too. The product is very very good and its likely that Top Hat will soon become a market...

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    Cons

    Top Hat could have been an amazing place to work at, if people were actually treated like adults (one of the core values at the org). In the spirit of "aggressive growth", the company forgets to treat its employees with respect. The micromanagement is unbelievable, especially when everyone is so capable of doing their jobs without being hounded all the time. I think the CEO tends to micromanage, and that trickles down...

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    Advice to Management

    Treat people like adults. Like you categorically say you do.

Found 210 reviews