Top Hat Reviews

Pros

This is by far my favourite company I've worked at. I enjoy going to work every day and genuinely enjoy all the time I spend here. The people here are fantastic and talented. The people I work with are all people I want to spend time with outside of work; and do! I've made plenty of good friends while working here. The work is fulfilling, as we are actually building something of significance. You can go on... classroom visits to see our product in action! The company invests in its employees by spending money on courses, management training, and building private relaxation rooms. The work life balance is good. I have never felt stressed out or had to work late. There's also lots of company fun to be had, with lots of social events! The company is also putting a big focus on diversity and employee well being this year. The office is incredible, with a massive lunch space, beautiful meeting rooms, a quiet library, relaxation rooms, a meditation/yoga room, a breastfeeding room, a ping pong table, and a foosball table. The company is at the perfect size (350 people). It's big enough that there's structure, stability, and a plan. It's small enough that you know most people and can make a big impact.

Cons

The product team sometimes has difficulty seeing a feature through to full completion because they want to focus on the next big thing. This can be frustrating to watch.

Advice to Management

See new features through to completion! It's better to have 5 amazing products/features than 20 half-finished features!

Pros

I am consistently awed by the talented, collaborative, genuine, and passionate group of people I get to work with everyday. With the support of my team I've been able to grow and scale at a pace I've never experienced in past roles.

Cons

Top Hat has an expectation of high performance. It is the kind of workplace that will push you to grow so if you aren't comfortable being challenged it may not be the place for you.

Pros

Amazing Boss Very collaborative environment

Cons

Wish our base salary had been higher

Pros

The people here are smart and fun to work with. Free Lunches Company is trying our best to disrupt the traditional education space and overall cares about students - Learnt a lot

Cons

- Compensation is awful, AE's making very low bases and OTE is not attainable at all causing very good reps to leave - Turnover is high - Companies in the space are catching up to the product and making it more difficult to sell - Culture isn't as good as it used to be because of unattainable goals and OTE

Advice to Management

- Listen to your sales people before they all start to leave

Pros

- Food, people, culture the company really sets you up for success

Cons

Nothing really, the salary can be better if they want to retain top talent.

Advice to Management

Keep rocking!

Pros

- Personally touched by the product and the amazing culture that is entirely employee driven and very organic - People who work here are second to none - the best asset to the company - Management is stellar; open communication is the key and it starts from the top down - Great Colleagues - Inclusive environment - Lots of potential for development/growth - There is no shortage to do interesting work, excellent... compensation, bonuses and benefits - Generally a lovely place to come into everyday

Cons

No downsides of working for Top Hat

Pros

- People in Top Hat are fun, smart and very friendly. The managers do care about the employees and actively help them grow in their career paths. - There are a lot of opportunities to learn latest tech, development processes and best practices across the engineering department. The engineering weeks happening a few times per year is especially fun to participate and helpful for sharping the tools. They also give... new developers a lot of chances to lead new projects. - The exec team are mostly open and give clear communications to the rest of the company. - Good lunch and snack options.

Cons

- Team Orgs change a bit frequently in past years so it may be a bit hard to adapt sometimes. - There are times where employees are confused by the exec's or other departments' messages during communications. I appreciate colleagues's efforts to raise the questions and I hope the exec can always give clear answers on such occasions.

Pros

- free lunches - travel to cool places

Cons

- management would rather you make 100 calls/100 emails/ day instead of actually being strategic in outreach - not true b2b sales, you're selling to professors who ultimately aren't the ones who buy the product - no room for growth - enterprise sales there is selling partnerships, not the kind of experience that you need to accel your career - inexperienced management - music blasting throughout the sales... floor - cliquish environment, especially in management - the industry is flooded with competition now doing the same thing, but better - the product itself doesn't work half the time, which makes it hard to demo, renew professors and expand accounts