Top Hat Reviews

Pros

- Top Hat is small enough that I get to see the impact of my role to business objectives but also not big enough to feel like a bank - I've grown tremendously during my time at Top Hat (2+ years) - I've worked on and led projects I never thought I would be able to touch so early in my career - Everyone at Top Hat is extremely receptive to feedback and collaboration, a lot of cross functional opportunities - Office culture is very friendly and open - Company perks are amazing for my lifestyle. Catered lunches are a huge time saver and lifestyle spending accounts really support my mental status

Cons

- Things move really fast at Top Hat and you can get lost in the fray - Professional development is still a bit in the air in terms of formalized programs. It's there, it's just difficult to find at times and that onus is on you most of the time. - Long term planning could be improved. I've seen several go-to-market strategies and hiring plans come and go in my time at Top Hat.

Pros

-I got to work on some really great projects that helped me develop some great skills -Free lunches and great snacks -legendary socials - extremely difficult interview process produces some amazing coworkers and made some great friends -good office space and centrally located -very good employee onboarding process

Cons

Sales culture dominates everything at the company and at times it is really sleazy. Why are resources put into acquiring new companies and their published content when our fundamental platform is flawed. It is really lacking even in the basics. Then when the professor has a bad experience and leaves it was our fault for not trying to save them hard enough or providing the correct solutions. I had professors have such bad experiences they were worried about keeping their jobs because of the student reviews. My mental health has never been so bad as during the period right before class starts. It's insanely busy and you work crazy hours for weeks with no real compensation. If you tell your manager that you need help they say this is a normal workload and it's your problem that you're doing better managing your time. Management tells you they want to treat us like adults and then micromanage every little thing.

Pros

- you have a chance to have a competitive work ethic and TH teaches you how to get there - management is always looking to grow you "where do you wanna be in 6 months? a year?" - EVERYONE is receptive to feedback. the amount of times i've provided feedback and seen it acted on has been positively surprising. - you worth with smart people. there's a reason why the recruiting process is the way it is. - the company is constantly looking and finding ways to improve culture, although it's already great and cant imagine what else they can do - you become a part of a company that has a clear mission that's meant to do so much good which makes me feel like I'm contributing to society and revolutionizing education

Cons

I don't really have cons but one thing I think that could be improved for morale is communicating employee departures. whether it's individual team managers communicating or as a department, to have a chance to discuss and process departures (for any reason) could maybe in return help a lot of the glassdoor reviews here.

Pros

good benefits, catered daily lunches, surrounded by intelligent and talented people, good culture

Cons

- difficult hiring process, sometimes departments have conflicting/competing priorities that could be better aligned

Pros

Having been here for less than 2 years, I've been promoted 3 times. For those that are willing to put in the effort in getting better every single day, there will always be assistance from others in the sales org that see it as their own success when you succeed as they likely played a part in that. The company lives its values every day. It is one of the few products out there truly making a change in the world. Customers are at the centre of every decision and management is quick to make a change when it is not in the customer's best interest.

Cons

Very steep learning curve. You will struggle and fall back down multiple times when trying to ramp up as an Account Executive here. If you work hard and invest yourself in it, you'll see support come from various directions. If you're not putting in the time to get better early on, support from others can soon disappear.

Pros

Free lunch parties great learnings

Cons

Everything else Very cut throat

Pros

They have a way of getting you excited that you are about to join a cutting edge startup that has all the ducks in a row and that they are making changes that are bringing the best people together and leadership is world-class. How well they portrayed ? Let's see the cons

Cons

Their recruitment team makes you feel really good about joining them. Then you start and the burn starts right after training ends. 80-100 dials Call burnt leads Listen to professors tell you how bad tophat is by being aggressive and inconsiderate of their time Same schools being recycled through different reps. What really breaks the dream?: Inexperienced leadership No prior leadership experience whatsoever (they got tapped on shoulder one day and came to work as a manager next day with no training) -Micromanaging -numbers driven -lack strategy They have a hard time getting external leaders and keeping them. Rigid mentality Old school ways of blind dialing and it's a complete churn

Pros

Culture & atmosphere, you are surrounded by very smart people, that know how to keep having fun while solving really interesting problems. Management cares and tries to help employees grow in their careers. Add to that the mission, hours, lunches, hanging out after-hours & location - and you feel very lucky to be part of it,

Cons

There is nothing worth mentioning