Top Hat Reviews

Cons

- no RRSP matching
- Not really a con, but you will not grow until you can separate yourself from the crowd. It is a highly competitive workplace -- especially the sales floor.
- No official work-from-home policies, although occasionally managers will allow you to do so.

Cons

The roller coaster that is start-up life at a venture-backed company is not for everyone
To succeed, everyone has to be a good communicator
No RRSP matching

Cons

- Not dog friendly!
- Vacation allowance could be better
- Management is a disaster. The CMO, as a previous review stated, is condescending and unhelpful. In fact, he will overcomplicate your work to the point that you feel like giving the entire job up. If you make the team look bad to the rest of the company, game over. You can't make mistakes because they will be talked about in endless one on ones until you feel inadequate and unable to improve. Count on questioning your intelligence at least once a day.
- Management sets unrealistic targets that set the team up to fail and then are preoccupied with saving face in front of the company so count on making endless presentations for internal use instead of doing your actual work.
- You will have meeting after meeting about lessons learned from the team's output but these lessons will never be applied
- Talking about meetings, you will be forced to sit through at least 3-4 "mandatory" hour long meetings a week when you know you don't need to be there. You have no choice but to attend.
- For a team of more than 20 people, the work generated is of subpar quality and unimaginative. This is because team members are handicapped by micromanagement and overworked with pointless busywork (like endless internal presentations)
- Management hires incredibly intelligent and motivated professionals and saddles them with deadend work with no growth opportunities...so they leave.
- Turnover is VERY high because the team's toxic culture does not inspire loyalty.
- For the people doing most of the work on the team, count on not getting the resources you need. You will be encouraged to work evenings and weekends if necessary and be reachable all the time.
- So many deadlines are made up and not really urgent but made to feel so. My entire time at Top Hat was full of pointless stress because I never felt like I was getting enough work done quickly or done right.

Cons

-Sales strategies are too short-term focused. They're improving this though.
-It's not a 9-5 job to hit 100% or higher of your quota

Cons

* Diversity and Inclusion has been an afterthought to Senior Management; too little, too late.
* Lack of alignment throughout the organization means your targets often directly challenge another teams key results. This has resulted in a silo mentality and teams do not interact well professionally or personally.
* Micromanaging is prevalent from top down. Hiring talented individuals but allowing no autonomy so their impact on the business is drowned out.
* Hostile environment means everybody you work with is low key job hunting. Termination without notice rate is uncomfortably common.
* Corporate culture, trust, teamwork and collaboration are not topics anybody talks about at Top Hat. There is little sense of cohesion or belonging. It is sad that the #1 thing people can think to compliment is 'free lunch.'
* Underhand tactics and micro managing perfectly reflected in the cherry-picking of "engaged" employees to write positive Glassdoor reviews.

Cons

Can still improve on communication between departments, we're getting there but there's work to be done.

Transparency between management and reps can also improve, it's a lot better than what it used to be but not perfect.

Cons

Majority are not hitting their quotas although management is making moves to correct that.
Lots of overtime in order to achieve goal.

Cons

-as we continue to grow there are a lot of processes and structure that need to be built and improved upon - this can make things a bit chaotic at times - but it’s also a great opportunity to jump in and help make a difference

Cons

- Top heavy team with poor management skills
- Whiny, blame culture and passive-aggressive behaviour
- Very political and favouritism is obvious

On paper, the marketing team at Top Hat has everything it needs to succeed and from the outside, it looks like a challenging and fulfilling place to work. In reality, your day-to-day will often leave you frustrated, feeling hampered by micromanaging bosses and their lack of alignment.

For a startup culture, egos abound and titles or age matter more than actual marketing experience. It is a top heavy team that sadly has not met its aggressive goals since its inception (in spite of having great talent on the team). Leadership thinks everything is urgent or a priority and it’s quite evident that they can't identify and focus the team on winning programs. They often argue amongst themselves, making it uncomfortable to challenge them in a meeting. You’ll burnout knowing that the team goals were not met, that you spent hours in meetings and created pointless decks with strategy that was either poorly executed or not executed at all. Weekly team meetings are long, repetitive and more of a 'show and tell' for the CMO than a productive conversation.

The saying “the squeaky wheel takes the grease” takes a very literal meaning at Top Hat. People complain preemptively to cover their backs and appear proactive, but all this does is contribute to a toxic culture of blaming and passive aggressive finger pointing.

Certain leaders lack empathy and coaching skills to develop the talent on their team. They will change their minds on you under the guise of the "leadership value" - "strong opinions loosely held". Be prepared to be micro-managed over email/chat and make sure you take notes of who said what so that you can defend yourself later.

P.S. There's no bigger red flag than companies that have to incite employees to leave positive reviews on Glassdoor.

Cons

Lack of empathy/investment in the employee
Felt like a # in the race to going public
Ruthless hiring and firing policies with little to no accountability to what was mentioned during the hiring process
Little accountability on how employees progress through the training process
Your success is not treated as their success