Top Hat Reviews | Glassdoor.ca

Top Hat Reviews

Updated Aug 13, 2019

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Found 227 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
68%
Recommend to a Friend
70%
Approve of CEO
Top Hat CEO Mike Silagadze
Mike Silagadze
145 Ratings
Pros
  • "Free lunch is provided and there is always enough for everyone(in 29 reviews)

  • "Great benefits and perks including catered lunch every day(in 26 reviews)

Cons
  • "products not closely aligned with market demand, over a month each year spent on data entry, high turnover at every level incl(in 14 reviews)

  • "Company is growing and there is that potential to become corporate rather than start up environment(in 12 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (14)

    "Best Place I've Ever Worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Designer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for less than a year

    Pros

    This is by far my favourite company I've worked at. I enjoy going to work every day and genuinely enjoy all the time I spend here. The people here are fantastic and talented. The people I work with are all people I want to spend time with outside of work; and do! I've made plenty of good friends while working here. The work is fulfilling, as we are actually building something of significance. You can go on classroom...

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    Cons

    The product team sometimes has difficulty seeing a feature through to full completion because they want to focus on the next big thing. This can be frustrating to watch.

    Advice to Management

    See new features through to completion! It's better to have 5 amazing products/features than 20 half-finished features!

    Top Hat2019-02-15

    Top Hat Response

    April 11, 2019Director, Talent

    Thank you for your thoughtful and honest review. We love to see that our team members are genuinely happy working here. We appreciate your constructive feedback and advice. Please feel free to drop us a line anytime you have feedback :)

  2. Helpful (1)

    "A fantastic workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for less than a year

    Pros

    - Personally touched by the product and the amazing culture that is entirely employee driven and very organic - People who work here are second to none - the best asset to the company - Management is stellar; open communication is the key and it starts from the top down - Great Colleagues - Inclusive environment - Lots of potential for development/growth - There is no shortage to do interesting work, excellent compensation,...

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    Cons

    No downsides of working for Top Hat

    Top Hat2019-08-13
  3. Helpful (2)

    "Fun place to work and grow for engineers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than a year

    Pros

    - People in Top Hat are fun, smart and very friendly. The managers do care about the employees and actively help them grow in their career paths. - There are a lot of opportunities to learn latest tech, development processes and best practices across the engineering department. The engineering weeks happening a few times per year is especially fun to participate and helpful for sharping the tools. They also give new...

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    Cons

    - Team Orgs change a bit frequently in past years so it may be a bit hard to adapt sometimes. - There are times where employees are confused by the exec's or other departments' messages during communications. I appreciate colleagues's efforts to raise the questions and I hope the exec can always give clear answers on such occasions.

    Top Hat2019-07-24
  4. "Fun work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than a year

    Pros

    Amazing people and work culture

    Cons

    No work/life balance if you want to be successful and poor forecasting

    Top Hat2019-07-17
  5. "No room for growth, bro culture, high volume"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Top Hat full-time for less than a year

    Pros

    - free lunches - travel to cool places

    Cons

    - management would rather you make 100 calls/100 emails/ day instead of actually being strategic in outreach - not true b2b sales, you're selling to professors who ultimately aren't the ones who buy the product - no room for growth - enterprise sales there is selling partnerships, not the kind of experience that you need to accel your career - inexperienced management - music blasting throughout the sales floor...

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    Top Hat2019-07-30
  6. Helpful (4)

    "Great place to start your sales career!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Executive in Toronto, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Top Hat full-time for more than 3 years

    Pros

    - Great Lunches - Unbelievable benefits including an LSA to expense TTC/Gym - Easy product to learn/demo - Managers/co-workers are young and friendly, always willing to help - Always busy, time flies! - Get to travel to fantastic campuses and work with great people - Pay is fantastic if you put in the work - Amazing office, right in Yorkville next to the subway - Mentorship is offered for those who take it -...

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    Cons

    - WFH days are taboo; CEO hates remote work and wants sales people in the office even though the job can be done remotely (still no WFH unanimous policy for sales floor) - Outbound sales strategy is completely out of date - Emphasis is put on sales activity and not sales strategy - CEO is extremely selfish; only wants what is best for him - Career pathing is not very well thought out - General lack of trust and transparency...

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    Advice to Management

    Top Hat has tons of potential! It has an amazing product, great culture, and can definitely go on to do great things in higher education. HOWEVER, water runs downhill. The eccentric founder is still the CEO of the company and is woefully inadequate on all fronts to lead the company. I would highly suggest immediately looking for alternatives to the current CEO.

    Top Hat2019-06-04
  7. Helpful (3)

    "Continuous Opportunity to Grow and Make an Impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Chief of Staff in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for less than a year

    Pros

    The mission of the organization: Top Hat focuses on making teaching fun an effective. What it means by that is changing the university experience from old school lecture environment to active learning, focusing on student outcomes and engagement before, during, and after class. In addition to that, the organization is striving to make education more affordable to facilitate learning. In essence, what this does is making...

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    Cons

    Our weak points are on the flip side of our strengths. Change management: Change management efforts have been developed over time, however, there is an opportunity to work on change management practices further to continue a rollout of new initiatives at a proper pace. We need to make change management more methodical to continue to succeed. Infrastructure: There is an opportunity to develop infrastructure further...

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    Advice to Management

    Continue transparency Focus on developing people within the organization Continue developing the strategic plan and communicating it using a variety of channels Develop key infrastructure for success

    Top Hat2019-06-03
  8. "Good company, not without its growing pains"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Top Hat full-time for more than a year

    Pros

    - Decent salary - Good work life balance (in engineering at least, YMMV in other departments) - Good opportunities for growth

    Cons

    - Frequent reorgs/changes from upper management

    Top Hat2019-06-11
  9. Helpful (1)

    "Good people, rough vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Management in Toronto, ON
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Top Hat full-time for more than a year

    Pros

    Great people. Teams on the AM side were great, inclusive, energetic and helpful. Catered lunches were great and the building itself had a ton of amenities. Very smart individual contributors on the eng, and dev team.

    Cons

    Very confusing goals, very micrometric driven. This made it feel very robotic and nonstrategic. Constant change. Commission, targets, and company direction. High turnover

    Advice to Management

    Look at outside leadership with backgrounds similar to the CRO. This gives a fresh perspective from management that have implemented strategies that differ from the TH norm. Define clear career growth opportunities that don't always lead to team leads or management

    Top Hat2019-06-12
  10. "Good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Engineering Co-Op in Toronto, ON
    No opinion of CEO

    I worked at Top Hat full-time for less than a year

    Pros

    Hands-on experience, good office space

    Cons

    People work too hard. pressure to do the same

    Top Hat2019-05-28
Found 227 reviews