Thomson Reuters Reviews

3.9

75% would recommend to a friend

(14,552 total reviews)
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Steve Hasker

82% approve of CEO

67% positive business outlook

Thomson Reuters has an employee rating of 3.9 out of 5 stars, based on 14,552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thomson Reuters employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

15K reviews
1.0
May 29, 2025
Recommend
CEO approval
Business outlook

Pros

Zero pros. Nothing worth mentioning.

Cons

In over 20 years of my professional career, I’ve never encountered a company so absurdly mismanaged. Employees are worked around the clock with zero regard for work-life balance, while management hides behind a wall of unaccountability. There’s no cafeteria, no parking, and yet they mandate a return to office three days a week. To make matters worse, they pressure employees to submit fake "positive" ratings just to win employer awards. It’s all smoke and mirrors — a toxic culture powered by exploitation and dishonesty.

1.0
Feb 23, 2023

A company with toxic culture & people, do not join

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good Salary - They pay well but please be aware that this is a golden handshake they give you to ensure that you dont leave upon seeing how terrible it is to work here Unlimited vacation - This means that when you leave the org, they will not pay you for any un-used vacation days Work from anywhere in the world for 1 month/ year

Cons

Blame Culture - The secret to survive here is learning how do you blame someone else when projects fail. Most projects I saw were running on a delayed schedule, many of them delayed by years. When this happens the first thing that many tenured employees do is try and find a scapegoat. Meetings all day long - Meetings from 7 AM to 5 PM. TR has a global workforce, this means that you will have to attend meetings sometimes really early & really late in the day. There are also too many meetings, many of these meetings could have 50 or even upto 100 people. You can imagine for yourself how efficient a 100 people meeting would be (Note: I am not talking about town halls, these are project related meetings). Ultimately if you want to get any work done, you will have to work well beyond office hours as all you do during regular working hours is attend meetings Restructuring & Knowledge Gaps - During my time here I have seen multiple rounds of "business restructuring" which led to people being let go in various teams. The challenge is that these things are done in such an unplanned manner that the rest of the people who are left have no clue how certain things were done and also who will do the tasks which were previously done by the people who were let go. So employees here have to constantly re-invent the wheel. The worst part of this is despite having multiple rounds of "restructuring business" senior leaders do not leave out any chance of going on LinkedIn and giving long verbose advice on how tech layoffs impact company culture and employee mental health. People - While there are some good human beings, I met a lot of toxic and unprofessional people Others - Buggy products, below average tech skills, lot of outsourcing, Palaeolithic project management style

2.0
Aug 15, 2017
Recommend
CEO approval
Business outlook

Pros

Carswell used to be a fairly secure workplace, and for some people it continues to be that way, although this has now been compromised due to an aggressive program of Americanization and exportation of jobs to the Phillipines. The work is fairly routine and the company prides itself on its progressive HR policies, though this may also be questioned. Carswell employees have access to Thomson University, a collection of free online courses for employees only. The best thing about Carswell is that it gives a lot of latitude to the employees to do their own thing, as a result of a study by an external advisor who recommended that Carswell do this to compensate their employees for the low wages that they receive vis a vis the industry.

Cons

Carswell used to be an independent Canadian company. However, after being bought out by WestLaw the management began to reduce staff by exporting jobs to the Phillipines. Carswell also pays very low wages vis a vis the industry. It also manipulates statistics to suggest that it is a top 100 company, whereas in fact staff are demoralized and alienated as a result of the ongoing exportation of jobs to Asia and low wages; the lacklustre, tedious nature of the work; and the fact that there are few opportunities to move up in the company. The company is also fairly political, with a lot of sniping between supervisors, managers and departments. and little loyalty.

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