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Tepperman's

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Tepperman's

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Tepperman's Reviews

Updated May 13, 2023

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Found 76 of over 76 reviews
3.6
65% Recommend to a Friend
93% Approve of CEO

Found 76 of over 76 reviews

3.6
65%
Recommend to a Friend
93%
Approve of CEO
Tepperman's President Andrew Tepperman (no image)
Andrew Tepperman
46 Ratings
Pros
  • "Good work environment and friendly(in 4 reviews)

  • "tepperman's(in 7 reviews)

  • Cons
  • "Tough sales floor to work for the untrained sales associate(in 3 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

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    1. 5.0
      Former Employee

      Great Culture

      Dec 16, 2022 - Billing Specialist in Kitchener, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best part time work for students

      Cons

      Nothing really there are no cons

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      Tepperman's Response

      Human Resources

      Tepperman's strives to provide a great working environment for all our employees. A number of our employees commenced their careers as part-time students and have continued to grow and develop within the company, with some even gaining their permanent residency status. Thank you for taking the time to provide your feedback

    2. 2.0
      Current Employee, less than 1 year

      Good potential but poorly managed

      May 13, 2023 - Sales Representative in Ancaster, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Social activities, most coworkers were nice, able to sit on massage chairs

      Cons

      Poorly managed, managers will deflect their mistakes and not listen even if it will fix their problem. They talk down to the staff

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      Tepperman's Response

      Human Resources

      Thank you for taking the time to provide feedback. We are always looking for ways to better support our employees and are sorry that you have been struggling to feel valued and heard. We would love to hear more about your concerns. Please reach out to HRDept@teppermans.com to set up a time to discuss your experience with us in greater detail.

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    4. 1.0
      Current Employee, more than 3 years

      Used to be better but recently the only goal seems to be profit at all costs

      Mar 31, 2023 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There used to be positives - the Company took care of its workers during the pandemic.

      Cons

      No work-life balance Continous expectations to do more with no increase in pay Poor benefits package Recently they announced that they would give the workers paid sick time. What was announced was minimal amount of days with no plan or coverage once the days are up. They keep asking workers to do more but there is no appreciation and once you are sick, I guess you are on your own. But, when they need you to put in additional time and work that is taken as expected

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      Tepperman's Response

      Human Resources

      Thank you for taking the time to provide feedback. We are always looking for ways to better support our employees and our recent changes to include a greater benefit sick time policy reflect this. We would love to hear more about your concerns. Please reach out to HRDept@teppermans.com to set up a time to discuss your experience with us in greater detail.

    5. 5.0
      Current Employee, more than 5 years

      Really enjoyable Retailer to work for

      Nov 23, 2022 - General Manager in London, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Having worked for multiple retail organizations, my experience with Tepperman's has been fantastic. For over 6 years I've been able to work in an environment that is always challenging yet rewarding. The company places a high degree of trust onto it's Managers and allows them to make decisions that align with their mission statement, "when we do it right, they will come back". During the pandemic, Tepperman's demonstrated nothing but care for their employees, including closing locations before it was mandated, and off cycle pay's to help bridge the store closures. This was incredible as most companies tried to cut or save money, Tepperman's first concern was taking care of their people. Other pro's would be their sustainability, charity work, and fantastic pay structure.

      Cons

      The downsides of the job are the same as any retailer. Tepperman's does not really have their own flaws, simply retail hours, working holidays, etc. But that's to be expected with the industry.

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      Tepperman's Response

      Human Resources

      Thank you for taking the time to provide feedback. Our employees are our most valuable asset; this commitment stays front in center in how we approach challenging times, such as the experience you relayed during the covid pandemic. We are glad to hear that we are fulfilling our employee promise of providing an awesome place to work.

    6. 3.0
      Former Employee, more than 3 years

      Great people, so-so management

      Apr 6, 2023 - Customer Assistant in Windsor, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are fantastic, great teamwork effort.

      Cons

      Managers tend to pick favourites.

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      Tepperman's Response

      Human Resources

      Thank you for taking the time to provide feedback. We would love to hear more about your concerns. Please reach out to HRDept@teppermans.com to set up a time to discuss your experience with us in greater detail.

    7. 3.0
      Former Employee, more than 1 year

      Not the worst place to work

      Feb 3, 2023 - Delivery Clerk in Chatham-Kent, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1-Some down time when work is slow

      Cons

      1- The work wasn’t bad but you should expect lots of customer interaction both in person and over the phone. 2- The hours and pay are not great

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      Tepperman's Response

      Human Resources

      Thank you for taking the time to provide feedback. We appreciate the transparency given and are glad that you, at least for the most part, enjoyed your time with us. Please reach out to HRDept@teppermans.com to set up a time to discuss your experience with us in greater detail; Tepperman's welcomes this opportunity to learn more about our in-store management experience.

    8. 5.0
      Current Employee, more than 1 year

      Family Owned and Operated---with an emphasis on FAMILY

      Dec 6, 2022 - Sales Professional in Windsor, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Tepperman's will provide you with all the tools needed to become a successful part of their growing TEAM. They've create a positive Company culture and environment which makes it an enjoyable place to work. Management is truly supportive and will assist with any/all Customer and Employee concerns or needs

      Cons

      I wish I would have made the move to Tepperman's 20 years ago.

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      Tepperman's Response

      Human Resources

      As a family-owned business for nearly 100 years, family is at the core of what we do. We are glad to hear that we are staying true to our guiding principle of an amazing place to work. Thank you for taking the time to provide feedback.

    9. 3.0
      Current Employee, more than 3 years

      Good but antiquated

      Oct 12, 2022 - General Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - very strong commission structure - exceptional salesperson pay - understanding culture (illness, time away from work, etc) - strong management pay scale

      Cons

      - management roles are in abundance with little responsibilities - Training - training manager reluctant to train employees in person. Doesn't know how to use POS system, in store management to train. No real training provided. - reverse model (stores work for home office). - reserved mindset, specifically with change and/or growth - decisions for the organization are made based on the impact of unionized retail employees, not on needs of the business

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      1 person found this review helpful

      Tepperman's Response

      Human Resources

      Thank you for your detailed feedback - we appreciate the transparency with which it was shared and would love to hear more - please reach out to HRDept@teppermans.com to set up a time to discuss in greater detail; Tepperman's welcomes this opportunity to learn more about our in-store management experience.

    10. 5.0
      Current Employee, more than 1 year

      Good environment

      Dec 6, 2022 - Warehouse Worker in Windsor, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome team and good work culture

      Cons

      Some customers really gives a hard time

      Continue reading
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      Tepperman's Response

      Human Resources

      Thank you for taking the time to submit feedback! We agree, our awesome employees build the teams that make the culture great. Please reach out to HRDept@teppermans.com; we would love to hear more about what we can do to keep your every work day excellent!

    11. 3.0
      Current Employee

      Not professional

      Dec 1, 2022 - Sales Representative 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good money on the sales floor

      Cons

      Management not professional Competition too high Not fair distribution of promotions Long hours All commissions

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      Tepperman's Response

      Human Resources

      We are sorry to hear that we have not met our promise of a great place to work - we would like to learn more about your experience and ways we can improve upon it - please reach out to HRDept@teppermans.com

    Viewing 1 - 10 of 76 Reviews
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    Tepperman's Reviews FAQs

    Tepperman's has an overall rating of 3.6 out of 5, based on over 76 reviews left anonymously by employees. 65% of employees would recommend working at Tepperman's to a friend and 62% have a positive outlook for the business. This rating has decreased by -7% over the last 12 months.

    According to anonymously submitted Glassdoor reviews, Tepperman's employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Tepperman's. This rating has decreased by -6% over the last 12 months.

    65% of Tepperman's employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Tepperman's 3.5 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

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    Glassdoor has 76 Tepperman's reviews submitted anonymously by Tepperman's employees. Read employee reviews and ratings on Glassdoor to decide if Tepperman's is right for you.