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I applied online. I interviewed at Article (Canada)
InterviewInterview #1 was a short screener style type of interview
In the past how I’ve dealt with challenging situations in customer-oriented rolesAnswer Question
All answers shown come directly from Article Reviews and are not edited or altered.
...The company did not handle the pandemic well and instead duped it's customers and expected the customer care team to handle the stress of lying to customers about stopping returns, dealing with hostile situations (upset customers yelling and swearing at you, rudeness within chats and general disrespect daily) and being denied any vacation time or mental health leave for those who were struggling with the current circumstances....
August 11, 2020