Starting from the very beginning, there was a major issue with my employment. The job description very briefly mentions that they'd like you to have experience making outbound sales calls. (By very briefly, I mean that it's a single sentenced amidst a 5 paragraph long description of the position.) The reality is that you'll be making cold calls for 7 hours a day, and sometimes more than that.
There is no actual training. They do have a massive Sales Manual that you're expected to memorize as a sales person - and yes, I do mean memorize - but you don't have the time available to you to study that before getting on the phone, and it becomes a mess very, very quickly. You're encouraged to take your work home with you, leaving very little personal time.
Their cold calling system is not only inefficient, it's absolutely rude. You, over the span of a few weeks, make 5-7 (depending on what their software system says) calls to the same person. This is badgering, and it's an overly aggressive approach that leads to sales people getting yelled at consistently, and the company builds a bad reputation for itself.
Taking your lunch is something you have to work in where you can, and nobody is going to bat an eyelash if you just don't get the opportunity to take it that day because you have to plan around 4 other people's schedules.
However, my biggest issue with working here, and the final straw for me, was being asked to stay until 7 o'clock two days a week. From 8 or 9am to 7, that's a 10 or 11 hour shift. Even with an hour for lunch, that's a bit too much, and it wasn't a request where I felt comfortable saying "no".
The pay is also rather low.
I'd recommend this position to someone just starting out, but I most certainly wouldn't recommend it to anybody with a completed college education.
