Sprinklr Reviews

3.5

56% would recommend to a friend

(2,574 total reviews)
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Rory Read

55% approve of CEO

48% positive business outlook

Sprinklr has an employee rating of 3.5 out of 5 stars, based on 2,574 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sprinklr employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Jul 5, 2017

To balance things out ... a sensible perspective

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- FAST paced conditions, exciting technology and genuine opportunities for the right people. ALL tech companies need to move quickly to keep up with the space they work in; don't evolve or change, you'll look round and realize you've been left behind. Looking for a 9-5 role? Can't stand the heat? Don't like to embrace change? This isn't the ride for you. - THE Customer Experience Management Platform: Customers who have experienced other' social media' software solutions and have the teams in place that are mature enough to appreciate what we are doing, understand why Sprinklr is the answer. The product team continue to expand and enhance the product. After several large acquisitions, of course it takes time to bring the technology into one unified platform. We are on the right track (all tracks have bumps) and we will continue to crush the competition for many years to come. - GREAT customers: We work with many of the world's largest companies across their marketing, advertising, research, care and commerce teams - and beyond. We help solve their problems in order for them to provide positive experiences for their customers. - Work/Life balance: Good pay and benefits. Work hard, play hard. If you're being micro-managed in your current role, ask yourself why that is? Can you look yourself in the eye at the end of EVERY day and say you've done the best you possibly could and have worked to the highest possible standards? If yes, you won't have anything to worry about.

Cons

- All companies that grow, especially those that have grown at the pace of Sprinklr, experience what is being felt right now. Change. The company does need to work harder at keeping the 'Sprinklr culture' alive. Easier said than done when a lot of the 'old school' have left and new teams are being built. It's down to the Execs & Senior Management to frequently communicate the good, bad and ugly - and remind us why we are here and the direction for us all to follow.

1.0
Sep 27, 2019

Same old

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ll get back to you on that one!

Cons

Too many to list here. Look at the other reviews and you’ll see what a car crash this company is

1.0
Jul 6, 2024

Be aware

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing much aside from high compensation. They always overpays new hires and are desperate to get candidates to sign agreements. So ask for the moon before you sign and more likely than not you will get what you asked for if not more

Cons

Poor leadership and priorities change every Monday. HR is incompetent. if you read the comments on this site you will see that HR only replies to positive comments. That's how they also are in real life. They live in wonderland. CMO is based in India while top markets are America and Europe, go figure. CFO is more interested in experimenting with the business operation than the financials and every other word out of his mouth is reducing headcount. No wonder all ELTs can't press SELL fast enough on their vested equity, go check the SEC filings

Viewing 1 - 3 of 2,574 Reviews

Glassdoor has 2,955 Sprinklr reviews submitted anonymously by Sprinklr employees. Read employee reviews and ratings on Glassdoor to decide if Sprinklr is right for you.