Sortly Reviews

4.0

74% would recommend to a friend

(20 total reviews)

Dhanush Balachandran

86% approve of CEO

74% positive business outlook

Sortly has an employee rating of 4.0 out of 5 stars, based on 20 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sortly employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

20 reviews
1.0
May 14, 2026

Supportive Colleagues, Unsupportive Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I developed some great working relationships with many of my cross-functional peers. There are some truly smart people working at Sortly who are great at what they do and are also kind, to boot. Many of them reached out to me after I left and offered their support, which says a lot about them. They also offer a fairly decent benefits package, the ability to be fully remote, and year-end week-long closure between Christmas and New Years’ Day for employees to recharge. The CEO is also a friendly and very approachable person. I really enjoyed all my conversations and interactions with him during company offsites.

Cons

In my opinion, management does not provide adequate support to people who have special learning and executive function needs due to neurodivergence. The first 6 months of my tenure were some of the best I’ve ever had in my career, and I had a lot of autonomy and ownership that helped me thrive as the only person in my function after the manager who hired me left 3 months after I started. The freedom to execute and drive projects helped me perform well and resulted in a great rating during my quarterly review. The company went into a hyper-growth stage in late 2025 with lots of hiring, and after that, something changed. I went from feeling great about my contributions and like I was a valued teammate to feeling like no matter how hard I worked, I wouldn’t live up to my manager’s expectations. I disclosed a disability earlier in the year and asked for reasonable accommodations after receiving additional medical testing to find out more information about it and learn how I could best perform given some of my issues. That is where I felt things really went south. Not a single accommodation I asked for would have cost the company any money, but it felt like they were not something my manager was really invested in working with me on. It was surprising, because I thought we had a great relationship up to that point. All I asked for to help me succeed was better clarity. Crystal-clear expectations, documented (the documented part is key here) goals, and to be held to a standard that was easily understandable, consistently applied, and not vague. Instead, my work was micro-scrutinized, making me feel less confident and like I lost ownership over it. I was given three areas to improve upon and one month to improve after my one-year performance review, but was not told specifically how those areas would be measured. Nearing the end of the month, I had only one deliverable in progress because there was nothing else new in my pipeline, So I raised concerns about how the one-month review of my progress could be evaluated fairly, because there was also no formally documented PIP. Rather than talk with me and address my concerns, my manager’s response was to coldly terminate my employment. My takeaway from my own experience at Sortly is that there’s no time for anyone who rocks the boat or needs extra help, even if they have a federally protected disability. I luckily sensed there was a problem and kept receipts. I’ve also filed a complaint with the EEOC and am currently seeking legal counsel regarding how I was treated, because I sincerely believe neurodivergent individuals deserve a chance to be successful and in my case, I feel like Sortly did not allow me that chance. Invisible disabilities are still disabilities and not something to be swept under the table. All in all, I felt like my experience completely flew in the face of the company’s principles. And the irony isn’t lost on me that pictures of me are on their brand new Careers page at a time when I would never recommend Sortly to anyone I know.

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Sortly Response
2w
Thanks for taking the time to share this feedback. Sortly is committed to providing reasonable accommodations to employees in accordance with applicable legal requirements, and we take this kind of feedback seriously. Sortly prides itself on a work environment where every employee feels seen, supported, and set up to succeed, and are disappointed to hear that your experience did not align with the inclusive and welcoming culture we have worked hard to build. We're not able to speak to individual employment situations in a public forum. However, we welcome the opportunity to discuss this matter with you directly. Please reach out to the People Operations team.
5.0
Mar 3, 2026
Recommend
CEO approval
Business outlook

Pros

Everyone is encouraged to take initiatives and present their opinion in an open forum. I learnt and grew a lot and can vouch for the engineering culture here. The company's vision is focused and headed in the right direction. Remote culture and regular off-sites definitely stand out.

Cons

Some product managers are non-technical when discussing engineering ideas. Sometimes, spillover work happens due to late product decisions and too much going towards perfection from day 1.

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Sortly Response
2mo
Thank you for sharing your experience! We’re glad to hear you enjoyed our open culture, engineering growth opportunities, and remote/off-site initiatives. It’s great to know our vision resonated with you. We also appreciate your honest feedback regarding product discussions and the occasional spillover work. We’re always looking for ways to improve cross-team collaboration and balance technical priorities with product decisions, so your input is valuable. Thanks again for being part of Sortly and contributing to our journey! - Sortly People Team
1.0
Feb 26, 2026
Recommend
CEO approval
Business outlook

Pros

Remote location is there and hence the only good thing

Cons

Too much politics, not good opportunities to learn, repetitive work

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Sortly Response
3mo
Thanks for taking the time to share your experience. We genuinely appreciate the honesty. I’m sorry to hear that your experience hasn’t fully met your expectations around growth and learning; that matters, and it’s not something we take lightly. We’re actively working on strengthening career ladders and development programs to create clearer, more actionable paths for growth. Feedback like this reinforces why that work is so important. If you’re comfortable sharing, have you had the opportunity to raise this with your manager previously? We lean heavily on managers to partner on growth conversations, so it’s helpful for us to understand whether that dialogue has happened — and if not, how we can better support creating that space. We’d also welcome a conversation with you directly if that would be helpful. Your development at Sortly matters to us. ~ People Operations Team
Viewing 1 - 3 of 20 Reviews

Glassdoor has 20 Sortly reviews submitted anonymously by Sortly employees. Read employee reviews and ratings on Glassdoor to decide if Sortly is right for you.