Mission: Clio's mission is to transform the practice of law, for good.
We are proud to announce that we just raised $250M USD marking the largest growth stage transaction in Canadian history! Join our team as we transform the way legal services are delivered and create access to justice for all. http://glassdoor.com/slink.htm?key=vMlSX
We're more than just a tech company. We're focused on transforming the practice of law, for good, by serving a better solution to a centuries old profession and doing some good in the world while we’re at it.
We know our technology changes lives. If that's something that speaks to you—you belong here, too.
Clio has successfully grown from 2 to over 400 employees by investing in our people and product, in that order. To achieve our mission of transforming the practice of law, for good, we rely on our both human and high performing culture.
Clio was named one of Canada’s Best Managed companies in 2018, and selected by Waterstone Human Capital as having one of Canada’s 10 Most Admired Corporate Cultures of 2016. Our employees have a founder’s mindset, which drives them to take responsibility for the company’s success, push boundaries, discover new solutions, and forge their own career path.
To better understand how we think, consider our values below. Our values were created collaboratively by a cross-functional team of Clio employees, and are are part of every decision we make, every day.
Customer Success Comes First
We know our customers and know and our product. No exceptions.
We build amazing products that make our customers happy and successful.
We earn the love and trust of our customers and never take them for granted.
We’re humbly Canadian—but we’re also damn proud of it.
Play to Win
We think and act like founders.
We raise the bar—our success is the product of effort and excellence.
We celebrate our wins and learn from our losses.
We do not view quality and velocity as opposing ideals.
Thrive as #TeamClio
We win together and lose together as a team.
We put the needs of the team before our own. No egos.
We respect each other and the Company and strive to always do the right thing.
We balance what we give with what we take.
Draw the F***ing Owl
We are aligned with common goals and empowered to make things happen.
We seek solutions when we find problems. Wherever we find them.
We ask questions when we don’t have answers.
We go above and beyond. Always.
Live a Learning Mindset
We are curious and always striving to improve ourselves.
We aren’t afraid to fail.
We give each other real-time, honest, and actionable feedback, and likewise, we’re open to receiving feedback in order to grow.
No Doors; Only Windows
We’re open and accessible.
We’re free to be ourselves and to be genuine with each other. Clio’s culture is enriched through diversity.
We’re encouraged to say what’s on our mind and ask questions. Good, bad or ugly.
We communicate openly, broadly and frequently.
Work Hard, Be Agile
We love deadlines. We live deadlines.
We don’t punch clocks. We’re measured by the contributions we make.
We support each other to get things done faster and more efficiently.
We do not view quality and velocity as opposing ideals.
We embrace change - and we’re not afraid of it.
Stay Fit, Have Fun
We nurture our physical and mental health.
We laugh. A lot.
We always strive to be present, mindful and in the moment.
We have a fun and enthusiastic work environment.
We're all here to do meaningful work and transform the centuries-old industry of law—and transform our careers at the same time.
Our leadership comes from Salesforce, Amazon, the ACTIVE Network, Zynga, and more, and they believe in mentorship and sharing their expertise. You’ll never hear "that's not your job" here. Instead, you’ll be encouraged to explore and build a meaningful career that works for you.
We believe in learning at all levels. From company-wide lunch and learns to opportunities to speak at and attend industry-leading conferences, you'll find many ways to refine and expand your skill set.
We'll invest in your learning and development through innovative leadership development programming, an internal coaching program, and tuition and book reimbursements.
We provide an RRSP matching program, a highly competitive parental leave program, and an RESP contribution program to help you plan for you and your little one's future.
We believe in benefits that take care of the whole person. We have weekly onsite yoga, bootcamp, acupuncture, naturopath, and RMT massage. We provide healthy snacks when you need to refuel. In our Burnaby office, we have a yoga room, a zen room, an on-site gym (membership costs are on us) and a bunch of puppies when you need to unwind (that’s right—we’re dog friendly).
As part of our initiative to ensure that all employees have access to proactive and preventative mental health resources, our Clio Cares program offers a unique complement to our extended health benefits and robust Employee Assistance Program. Clio Cares provides an additional $2,000 to spend per year on Clinical Counsellors, Registered Psychologists, or Licensed Social Workers, over and above the coverage provided for paramedical providers. We’re proud to offer this benefit for all employees, regardless of level or role or tenure.
I have been working at Clio full-time (More than 3 years)
Pros
I genuinely mean it when I say joining Clio was one of the best things I've ever done. I've seen a lot of instrumental chang over the last 3.5 years and I can't imagine working anywhere else. I want to highlight a few things Clio has done over the last few months which I think speak volumes to the kind of company we are and the leadership we have here:
- All 500+ of our employees have been working remotely since mid-March due to Covid-19. Shortly after this shift, we were all given a $500 "build your home office" stipend. Pretty cool right?
- We commmitted $1 million to help the global legal community navigate the challenges of COVID-19. We consistently go above and beyond to help our customers and bridge the justice gap that exists in the legal industry.
- We donated $100,000 to Equal Justice Initiative to support the Black Lives Matter protests happening in the United States and around the globe.
- The leadership team encouraged all Clio employees to expense books on Clio's dollar on systemic raciscm. We can all do our part in becoming an anti-rascist organization and the first step is to educate ourselves further.
- We've hit record sales and customer success months despite the fact that we're going through a global pandemic.
People genuinely care here; about the customers, products and employees. There will be a day where I move on from Clio but I will ALWAYS be grateful for my time here no matter what. If anyone is thinking about joining, I HIGHLY recommend it if you want to really take off in your career. Clio helps develop employees and open doors.
Cons
You're expected to hustle. This environment isn't for everyone but we're pretty transparent about that during the hiring process. If you put in the work, and keep up with the change, then you can learn and devlelop a lot here.
Advice to Management
Keep up the transparency and humility.
For anyone reading this, no company is perfect and we're doing our best to make us the best company we can be. Trust!
Application
I applied online. The process took 4 days. I interviewed at Clio (Burnaby, BC) in March 2020.
Interview
I received an email to schedule a phone interview a day after I submitted my application. I was to choose a pre-selected day and time that was most convenient for me.
On that day, the interviewer called me as scheduled. The phone call lasted about 7 minutes. After the first 15 seconds that the interviewer heard my voice on the phone, it was pretty obvious that the interviewer did not want to continue the conversation. Instead of taking the time to ask me one question at a time, the interviewer asked me 5 questions all rolled up into one big question which I felt was to eliminate me and just to “get this over with”. Of course I answered all the questions but it was a long answer. Afterwards, I felt that the interviewer was not listening to me the entire time. It was unprofessional to say the least.
I asked what would be the next steps in the interview process. The interviewer replied and said to send a follow-up email at the end of the week if I don't hear back from them. I am not sure why it is my responsibility to call back. At the end of the week, I received an email saying that I was not the right fit. It was very disheartening considering I have the skills and the experience listed in the job description. I felt that I was discriminated because of the sound of my voice over the phone.
Interview Questions
