SmartSource Rentals Reviews

This company has no direction and the people at the top are completely lost at sea. The micromanagement is the worst part. If you ask your direct supervisor a question then they have to talk to four other people before they can give you the simplest answer. Middle management is literally just there so that upper management doesn't have to talk to the workers. They can't answer any questions, make any decisions, or do anything helpful without having to go to their bosses to make sure everything is okay. They knowingly use software and processes that are not efficient, effective, or even up to date. The sales software they use is meant for another industry entirely and is so old that you can't update your computers Java because the 15+ year old software won't work. The middle management makes jokes about how awful their processes and systems are but they do nothing to affect change. The company has had 3 Sales Directors in 3 years and the new CEO is just interested in bringing in all of his cronies from the last place he worked.

The management in the Chicago Branch needs to improve on organization.