employer cover photo
employer logo
employer logo

Single Point Global

Is this your company?

Single Point Global Reviews

3.3

49% would recommend to a friend

(17 total reviews)

Gregory Browning

89% approve of CEO

53% positive business outlook

Single Point Global has an employee rating of 3.3 out of 5 stars, based on 17 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Single Point Global employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

17 reviews
4.0
Apr 20, 2022

Just meh

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Consistent hours, and equipment provided to work from home.

Cons

Low wages, poor management. Billingual agents make the same money as the others.

avatar
Single Point Global Response
2y
Hello and thank you for your review, but I think you're reviewing for the wrong employer. We have never had any employees in Toronto, CA :)
3.0
Dec 24, 2017

call center agent

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good job,standard compensation and inbound sales

Cons

no growth,no career path and no direction for employees

avatar
Single Point Global Response
7y
I'll be honest in stating our earlier years, we only focused on training for what we were selling at that time, and not for the employees future in areas outside of our focus. For us, it was important that we pushed our employees to know our current product line inside and out which covered many areas including, Office365, VoIP, Networking and Security Apps. I will say in 2018, we have opened up a Bonus program for our employees that pass tests successfully for certifications in many different skill levels, provided training programs and websites for them to continue learning in almost any field in IT and have pushed required training like ITIL across a few departments and soon the company in 2019. I hope we have addressed this concern and look forward to finding more innovative ways to help our employees with their growth.
1.0
Sep 23, 2022
Recommend
CEO approval
Business outlook

Pros

The helpdesk team itself is great, all my co workers were amazing and helpful. There is free lunch on Wednesdays

Cons

Management is a mess. Anything management says you have to take with a grain of salt as they won’t follow through. No chances of promotion (they will make it sound like there’s a possibility fyi). Pay isn’t equivalent to the work being done, especially since they expect you to go above and beyond your current role. There is no structure. Turnover rate is extremely high.

Viewing 1 - 3 of 17 Reviews

Glassdoor has 18 Single Point Global reviews submitted anonymously by Single Point Global employees. Read employee reviews and ratings on Glassdoor to decide if Single Point Global is right for you.