Does Saga Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Saga Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Saga Group. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Saga Group?

69% of Saga Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Saga Group 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Saga Group?

Customer Service Representative (20) , Customer Service (15) , Sales Agent (10) , Team Manager (9) , Manager (8) , Service Delivery Agent (8) , Claims Handler (7) , Project Manager (7) , Customer Service Advisor (5) , Customer Service Agent (5) , Insurance Agent (5) , Insurance Sales Agent (5) , Marketing (5) , Operations Manager (5) , Sales Manager (5)

What are the pros of working at Saga Group according to real employee reviews?

"Great people and tonnes of superb talent." ((in 43 reviews)); "Good benefits and culture and still improving" ((in 29 reviews)); "Colleagues are friendly and helpful" ((in 19 reviews)); "Great team and super supportive" ((in 17 reviews)); "training was good at the start" ((in 12 reviews))

What are the cons of working at Saga Group according to real employee reviews?

"Pay is poor, good for the area of Folkestone, but poor in the grand scheme of things." ((in 23 reviews)); "Low salary" ((in 21 reviews)); "Too many managers been there for life who haven’t worked anywhere else and therefore only know the ‘Saga way’" ((in 19 reviews)); "When training starts, you are told that probation is 6 months and that commission will kick in after a few months." ((in 9 reviews)); "Senior Management rated 1 star as they don't address the obvious problems, or choose no action knowing we'll just leave and go else where." ((in 9 reviews))

What are employees saying about Saga Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Saga Group redundancy and their outlook for job security at Saga Group in 2026.

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Saga Group

Saga Group Reviews

3.5

69% would recommend to a friend

(497 total reviews)

Mike Hazell

74% approve of CEO

51% positive business outlook

Ratings by category

3.7

Diversity and inclusion

3.7

Work/Life balance

3.5

Culture and values

3.4

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Saga Group has an employee rating of 3.5 out of 5 stars, based on 497 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Saga Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

497 reviews

2.0

May 20, 2026

Great benefits and flexible hours, but poor culture.

Marketing executive

Recommend

CEO approval

Business outlook

Pros

Amazing benefits and you can be flexible with your hours.

Cons

The company culture is not conducive to collaboration or new ideas.

5.0

May 7, 2026

Great place to work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Really good ethos and working environment

Cons

I didn't come across any real issues

1.0

Apr 18, 2026

Ok

Insurance advisor

Recommend

CEO approval

Business outlook

Pros

The collegues and certain Team managers are amazing

Cons

Pay and communication about anything and everything

Viewing 1 - 3 of 497 Reviews

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Jobs at Saga Group