Rexall Reviews

Updated Apr 30, 2021

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3.6
72%
Recommend to a Friend
71%
Approve of CEO
Rexall COO and General Manager Nicolas Caprio (no image)
Nicolas Caprio
52 Ratings
Pros
  • "Offers decent employee discount(in 32 reviews)

  • "Good discount, 3 breaks for 8 hrs long shift(in 21 reviews)

  • Cons
  • "Some decision have to go through head office(in 36 reviews)

  • "The pharmacist I worked under was fairly new and was stressed and disorganized which made it hard to work with her(in 16 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee

      Working at rexall

      Apr 3, 2021 - Retail Pharmacy Assistant 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good work environment Nice pay Good staff

      Cons

      None Long hours not room for advancement

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    2. 1.0
      Former Employee, more than 1 year

      Overworked and understaffed

      Apr 7, 2021 - Cashier in Victoria, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You get an employee discount card. That's about the only good thing.

      Cons

      I don't know if this was only at my location, but we were overworked. Every evening I worked, it was only me, the manager or a key holder, and the pharmacist to manage the entire store. The pharmacist managed the pharmacy, the manager or key holder was usually in the office doing god knows what, and I was expected to do stock, be the cashier, customer service, and clean. I was overworked to say the least and it was stressful. But I was a teen and kept my mouth shut. But then they decided to hire another assistant manager but instead of adding more hours they took the 40 hours away from me and the other regular workers. So now instead of 2-4 shifts a week, I was rarely even getting one. And that's just one problem. This store was tiny and yet they sent us way too much stuff and expected us to somehow have it all out, the break room was smaller than the bathroom, and I usually didn't even get to have my breaks. One of th assistant managers was just terrible. One time I needed to go to the bathroom so I let the assistant manager know and she said she would cover the till for me. So I'm taking a dump and I hear the bell at the till. At first I'm not worried since the assistant manager said she would cover. Then I hear it again. And again. So I begin to rush and get out there and see that there is people waiting at the till and the manager is nowhere in sight.

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      1 person found this review helpful
    3. 5.0
      Current Employee

      Amazing job

      Apr 30, 2021 - Sales Associate/Keyholder in Brampton, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great hours, pay, and community.

      Cons

      If you have a bad manager, it affects how the rest of the employees function as a team.

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    4. 5.0
      Current Employee, less than 1 year

      Excellent place!

      Apr 27, 2021 - Pharmacy Assistant in Kitchener, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work environment. Great people to work with. Good pay.

      Cons

      Shifts can be hard to get initially. Gets really busy.

      1 person found this review helpful
    5. 4.0
      Former Employee, more than 1 year

      good

      Apr 27, 2021 - Merchandiser in Vancouver, BC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      provides sufficient training to learn tasks

      Cons

      experience does not lead to wage increase

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    6. 5.0
      Former Employee, more than 1 year

      Great place to work

      Apr 21, 2021 - Front Store Sales Clerk/Pharmacy Assistant in Calgary, AB
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Relaxed job. Clear duties. Flexible hours.

      Cons

      Need high customer service skills at all times. Have to be very responsible.

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    7. 4.0
      Current Employee, more than 1 year

      Good Overall

      Mar 21, 2021 - Assistant Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Salary very fair Great working environment Friendly staff and co-workers Good Benefits Very generous employee discount

      Cons

      Lack of focus on products customers would like to see Rexall to carry Unrealistic amount of computer training courses employees are required to complete Upper management making decisions that don’t make sense in store Years behind competitors implementing customer loyalty program Immense pressure on management/employees to sign customers up for loyalty program. Unrealistic targets set.

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    8. 4.0
      Current Employee, more than 3 years

      Store Front Cashier

      Apr 19, 2021 - Store Front Cashier in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      People are so Nice and friendly

      Cons

      No right to say something to the Customer

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    9. 4.0
      Current Employee, more than 3 years

      A great place to work and learn!

      Apr 17, 2021 - Pharmacy Assistant in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Really good work life balance

      Cons

      Busy pharmacy work flow can sometimes be overwhelming

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    10. 4.0
      Former Employee

      Review

      Apr 19, 2021 - Data Integrity Coordinator in Mississauga, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The great work environment for all

      Cons

      Cubicles are not my best friend

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    Viewing 1 - 10 of 473 Reviews

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