Rexall Reviews

Pros

You get an employee discount card. That's about the only good thing.

Cons

I don't know if this was only at my location, but we were overworked. Every evening I worked, it was only me, the manager or a key holder, and the pharmacist to manage the entire store. The pharmacist managed the pharmacy, the manager or key holder was usually in the office doing god knows what, and I was expected to do stock, be the cashier, customer service, and clean. I was overworked to say the least and it was stressful. But I was a teen and kept my mouth shut. But then they decided to hire another assistant manager but instead of adding more hours they took the 40 hours away from me and the other regular workers. So now instead of 2-4 shifts a week, I was rarely even getting one. And that's just one problem. This store was tiny and yet they sent us way too much stuff and expected us to somehow have it all out, the break room was smaller than the bathroom, and I usually didn't even get to have my breaks. One of th assistant managers was just terrible. One time I needed to go to the bathroom so I let the assistant manager know and she said she would cover the till for me. So I'm taking a dump and I hear the bell at the till. At first I'm not worried since the assistant manager said she would cover. Then I hear it again. And again. So I begin to rush and get out there and see that there is people waiting at the till and the manager is nowhere in sight.

Pros

Salary very fair Great working environment Friendly staff and co-workers Good Benefits Very generous employee discount

Cons

Lack of focus on products customers would like to see Rexall to carry Unrealistic amount of computer training courses employees are required to complete Upper management making decisions that don’t make sense in store Years behind competitors implementing customer loyalty program Immense pressure on management/employees to sign customers up for loyalty program. Unrealistic targets set.