Does Retail Technology Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Retail Technology Group employees rate their compensation and benefits as 2.1 out of 5. Find out more about salaries and benefits at Retail Technology Group. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Retail Technology Group?

27% of Retail Technology Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Retail Technology Group 3.2 out of 5 for work life balance, 2.5 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at Retail Technology Group?

Field Technician (5) , Repair Technician (5) , Field Service Technician (4) , Help Desk Analyst (4) , Project Manager (4) , Help Desk Technician (3) , Account Manager (2) , Analyst (2) , Dispatcher (2) , Help Desk (2) , Management (2) , Team Lead (2) , Technical Support Analyst (2) , Technician (2) , Tier 1 Help Desk Analyst (2)

What are the pros of working at Retail Technology Group according to real employee reviews?

"Good coworkers" ((in 9 reviews)); "The have Flexible hours there" ((in 3 reviews)); "everyone is friendly" ((in 3 reviews)); "The pay and benefits are excellent." ((in 3 reviews))

What are the cons of working at Retail Technology Group according to real employee reviews?

"Firstly the pay is low." ((in 20 reviews)); "Poor management and organization within the company" ((in 17 reviews)); "Random layoffs, no accountability for mid or upper management." ((in 8 reviews)); "Lack of communication and no appreciation for employees that do their jobs and do it well." ((in 4 reviews)); "bad managers and not fun costumers" ((in 3 reviews))

What are employees saying about Retail Technology Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Retail Technology Group redundancy and their outlook for job security at Retail Technology Group in 2026.

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Retail Technology Group

Retail Technology Group Reviews

2.6

27% would recommend to a friend

(111 total reviews)

Ryan Strong

Not enough data to show CEO approval

25% positive business outlook

Ratings by category

3.2

Work/Life balance

2.8

Diversity and inclusion

2.5

Culture and values

2.5

Senior management

2.2

Career opportunities

2.1

Compensation and benefits

Retail Technology Group has an employee rating of 2.6 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Retail Technology Group employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

111 reviews

1.0

May 23, 2026

Imminent failure overshadowing temporary perks

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

They pay you (for now) You can work from home (for now) You're mostly left alone (for now)

Cons

Picture a company on the brink of imminent failure. Not even breaking even for years. Suddenly they want to offer a bonus if you break even. What? You can't pay your bills but you want to pay a bonus?

2.0

Nov 6, 2025

Great Team

Tier 1 technical support

Recommend

CEO approval

Business outlook

Pros

Great team and management, everyone was willing to help. Great team effort for difficult calls. Good place to get some I.T experience.

Cons

More of a call center, definitely need to be quick. Its pretty busy for the most part, but there are some slow days where you can work on closing out tickets.

2.0

Apr 25, 2025

Decent experience

Tier 1 help desk analyst

Recommend

CEO approval

Business outlook

Pros

Good way to get experience on a help desk High PTO

Cons

Very low wages, even for an entry position

Viewing 1 - 3 of 111 Reviews

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Jobs at Retail Technology Group

Project Field Support Representative

Marketing & Sales Enablement Manager

Retail Technology Group reviews FAQs

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Retail Technology Group

Retail Technology Group Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Imminent failure overshadowing temporary perks

Great Team

Decent experience

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