Rackspace Technology Reviews

Updated Sep 18, 2020

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3.6
65%
Recommend to a Friend
82%
Approve of CEO
Rackspace Technology CEO Kevin Jones
Kevin Jones
161 Ratings
Pros
  • "Great Culture from the Rackers(in 145 reviews)

  • "Great culture, amazing head quarters(in 133 reviews)

Cons
  • "Some challenges with silos, but most Rackers genuinely want to help each other(in 123 reviews)

  • "Middle management is afraid of senior leadership because of the high risk of being fired(in 72 reviews)

More Pros and Cons
  1. Helpful (1)

    "Different groups, Different culture"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at Rackspace Technology full-time for less than a year

    Pros

    Big company with lots of amazing people, small perks, decent on-boarding process, and opportunity to move around between groups. Each group tends to have a slightly different culture. Mine is phenomenal, and I feel like I'm surrounded by a bunch of close friends. We're able to agree and disagree openly, which is fantastic for engineering staff that sometimes needs to make difficult decisions quickly. The CEO is a call-it-like-I-see-it kind of guy. While this might be harsh or a shock for some people, I would always rather have an honest a difficult conversation than be left in the dark or not given details I need to make decisions. The company's core values, as lame as that might sound, are solid. It's not uncommon for a company to choose buzzwords as their values, but what's rare is to see a company that actually takes the time to define what each core value means to the organization and how employees are expected to uphold them at all times.

    Cons

    Tasks and team objectives can move quickly, and some people just can't handle the context switch. This isn't a "con" for everyone, but if you want to work in a static environment from 9am to 5pm, you probably won't enjoy Rackspace. Also, if you're a minimum effort kind of person, you'll probably feel very out of place in the company. Everyone I've met works as thought they ran the company, and they take pride in giving Rackspace a good name. If you're not looking to do the same, you'll feel very left out.

    Continue reading
  2. Helpful (2)

    "Leave if you'r an employee or don't join until the CEO is changed"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Rackspace Technology full-time for more than 5 years

    Pros

    Used to be a good culture, but it's all fake now. The management clearly shows in their open books call that they are not doing well...

    Cons

    Nothing is good, the company is drowning since past 2+ years. Fake people, fake assurances, red tape, boot lickers, hatred within groups....the list keep growing.

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    Rackspace Technology Response

    Global Talent Brand Manager

    Thank you for your feedback.


  3. Helpful (3)

    "Changing Company"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Rackspace Technology full-time

    Pros

    Older employees (Rackers) have great amount of information and history to the company. You are working on the hot tech of today with cloud/hybrid hosting.

    Cons

    Leadership used to be strong and passionate at Rackspace. The company sold and now standard pennie pushers that are trying to optimize and squeeze the last bit of value out of the company have come in and taken over. Turnover multiple times in leadership.

    Rackspace Technology Response

    Global Talent Brand Manager

    Our leaders continue to position Rackspace as customer obsessed and results oriented. This comes with shifts of investment into exciting new ventures such as the acquisition of three new companies in the past two years. With change comes challenge, and as you note, we look to our Rackers and leaders to meet that challenge head on. Thanks for your contributions to Rackspace!

  4. "Devops Engineer"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends

    I worked at Rackspace Technology

    Pros

    Very good company to work for. Good culture

    Cons

    depend on the team you work for. some team are very stress

  5. "Great company, growing fast, lots of opportunities"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Consultant in Sydney
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for less than a year

    Pros

    The Rackspace mission is 'Embrace technology, Empower customers, Deliver the future' and the leadership from the CEO down is pushing hard, everyday, to make that mission a reality. This is not the Rackspace of old. The company focus is to move beyond the infrastructure to focus on solutions that deliver customer value and be a transformation partner. The Rackspace 'Fanatical Experience' is a real cultural driving value within Rackspace and this is embodied in all that they do.

    Cons

    Being in a significant growth phases does come with some instability and it can feel like there is constant change. Luckily management understand this and are communicating regularly and clearly.

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  6. "#1 Multicloud managed services firm"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Managing Director in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for more than a year

    Pros

    Agility with which the firm is driving alignment to industry's expectations on multicloud managed services

    Cons

    Brand perception from Hosting company to next generation multicloud managed services

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  7. "Decent Place To Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Administrator in Jersey City, NJ
    Recommends
    Neutral Outlook

    I worked at Rackspace Technology full-time for more than 5 years

    Pros

    Great people, communicative managers, nice office setting

    Cons

    High turnover rate, low rate of advancement

  8. "Quality Work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - SAP Business Analyst in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for more than 3 years

    Pros

    Work from home, best facility, quality work

    Cons

    No Cab facility, Over all nice organisation

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  9. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Aerospace Manufacturing & Manufacturing Engineering in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for more than 5 years

    Pros

    Very good and convenient to work their

    Cons

    I love this company and like it

  10. "Amazing company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Linux Support Engineer III in Gurgaon, Haryana
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Rackspace Technology full-time for less than a year

    Pros

    Nice compensation, takes good care of their employees.

    Cons

    Nothing till now I have encountered

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