RSUI Group Reviews

4.1

87% would recommend to a friend

(62 total reviews)

E.G. Lassiter

94% approve of CEO

69% positive business outlook

RSUI Group has an employee rating of 4.1 out of 5 stars, based on 62 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RSUI Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

62 reviews
5.0
Jul 9, 2008
Recommend
CEO approval
Business outlook

Pros

Fantastic pay, great benefits, extreme job security, free parking pass or MARTA pass, very competent and knowledgeable management, quarterly breakfasts/lunches, learning opportunities and classes provided and paid for, regular raises and bonuses, soda and coffee provided, 401k matching plan, etc. This company genuinely is the complete package for an employee. RSUI utilizes flex time, meaning that you can choose to start your day anywhere from 7AM to 9AM. Work days are only 7.5 hours, totalling 37.5 hours a week. Employees are given an hour for lunch, and the company is generally very relaxed about employee monitoring (Disclaimer: Tthis could vary depending on your department, but I've never personally heard otherwise). If you're a good employee that takes care of your responsibilities, the company generally isn't going to keep tabs on you - long lunches and such generally go unnoticed. Same goes in regards to coming in a few minutes late, or leaving a few minutes early. Just take care of your work in a timely and efficient manner and don't abuse the company's leniency, and you'll find that it's a very relaxed environment to work in. There's no babysitting here, like in some offices. Rather than using a Sick Day / Vacation Day system, RSUI gives PTO (Paid Time Off). New employees start with 22 PTO days, plus 2 floating holidays. Basically, 22 days of PTO per year. Unused days can be carried over to the next year, adding up to a maximum of 50 days. The company is extremely accomodating regarding PTO requests - I've never heard of one being denied. Very little notice is required...putting in the request the day before is just fine. If you wake up sick and have to call in, it's not an issue. RSUI's view basically is this: PTO days are considered the employees time, and it's theirs to use. Addition, RSUI is also slowly incorporating working from home. Many professionals at the company already get to work from home one day a week, and the goal is to move up to two. Please note that this only applies to exempt (salary) employees right now. Non-exempt (hourly) employees do not yet have this luxury, but it's to be expected that some accomodation will be made down the road. At least that's what I'm hoping. :) Pay is also quite good. Mail room start's in the high twenty-thousands. Entry level assistants tend to start around $32-35 thousand. 3% yearly raises are the standard, although slightly higher could be earned depending on performance. Bonuses of 10% of the employees salary are also standard. Advancement is available for excellent employees. A person could start off entry level, and within 5 years or so have a job that's paying them $40,000-$50,000. No special education is required. Please note, though, that this generally only happens for excellent employees. Average employees will still get yearly raises and bonuses, but they can't count on leaping promotions. More and more of the company is progressing towards being paperless. Because of this, being computer savvy is helpful. You don't have to be a computer genius, but knowing your way around a PC will be a boon.

Cons

Praise and commendation can sometimes be lacking - when reviews come around, you can rest assured you'll be rewarded financially, but if you're someone who feeds off of verbal and written commendation, you may find this area lacking. Outside of review time, you shouldn't really count on receiving any praise or feedback as to your performance. Additionally, while the phenomenal job security at RSUI is a benefit, it can also be a frustration for employees that excel. RSUI is so hesitant to lay employees off, that often times poor work performances will be tolerated for up to two years before the negligent employee will finally be terminated. If you're an excellent worker, this can sometimes be frustrating since it may seem that this sub-par worker is not being reprimanded, while your excellent efforts go under-appreciated. In the end, RSUI pretty much always handles things correctly, it can just take a while and requires patience. Those are really the only drawbacks to the company. RSUI treats their employees extremely well, and they work hard to have a successful, progressive company.

4.0
Jul 31, 2014

Would rate 5 stars if...

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The compensation, benefits and company functions are bar none the best in the industry. RSUI hires the best of the best, as well as the nicest and most honest people in the industry. They help you earn a discounted rate for your health insurance, host quarterly breakfasts or lunches and often have department outings to allow staff to blow off steam. Senior management keeps all employees informed on the state of the company, which is refreshing. I realize how fortunate I am to work for this company. However...

Cons

As previous reviewer stated, back in 2008 we took one huge step forward with allowing compressed schedules for the non-exempt employees and one day of telecommuting for the exempt staff. Wonderful benefits for all! However in recent years we have taken two steps back. The company has not expanded its flexibility one iota since 2008. In all actuality they have begun to clamp down and push "core office hours". Everyone must be in the office between the hours of 9-4. Working during these hours and beyond is more than reasonable as we are a service driven industry, however every single exempt employee has a home set up and an IPhone and are perfectly capable of working from literally any where. As exempt employees do we really need to be chained to the office? Isn't that one of the benefits of working hard and earning your title, to not be treated as an hourly employee? It may be different in other departments, as I think the enforcement of these rules lay solely at the hands of the department manager (middle management). It has recently come to light that we are being monitored through our interoffice instant messaging system. Have you been away from your desk for too long? Are you logged off before 4 pm (no matter what time you came in)? Are you at lunch beyond 2 pm? In order to leave early, you have to plead your case and give up your lunch hour (as an exempt employee), yet are expected to travel and entertain often until late at night. The traveling and the entertaining come with the position, however it would be a lot easier to swallow if we were actually allowed to leave early for a doctor's appointment or simply because our desk is caught up and it's Friday. If anything pressing comes up, we are more than capable of logging on at home and addressing the needs of our clients (which we all do on a regular basis, well into the evening). It's really insulting, knowing you are being monitored and not being treated like the adults and salaried employees we are. Adding insult to injury, many of the non-exempt assistants leave for the day well before 4 pm. Why are they not being held to the same standards? From what I've seen, the assistants are untouchable. Don't get me wrong, many are really good and hardworking, but there are a handful that you just shake your head at and wonder how they have a job.

2.0
Jul 30, 2013

On my way out

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company provides a great salary and benefits. There are some nice people. The building is in a great location.

Cons

The company has a very tense atmosphere. You always feel like you're being watched. Humorless upper management that does not interact with the peons.

Viewing 1 - 3 of 62 Reviews

Glassdoor has 62 RSUI Group reviews submitted anonymously by RSUI Group employees. Read employee reviews and ratings on Glassdoor to decide if RSUI Group is right for you.