Does Prometric pay their employees well?

According to anonymously submitted Glassdoor reviews, Prometric employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Prometric. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Prometric?

58% of Prometric employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Prometric 3.3 out of 5 for work life balance, 3.2 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Prometric?

Test Center Administrator (143) , Customer Service Representative (42) , Test Center Manager (32) , Systems Analyst (20) , Customer Service Representative (CSR) (15) , Manager (15) , Test Administrator (13) , Test Proctor (13) , GTCS Analyst (12) , Test Developer (12) , Software Engineer (11) , Analyst (9) , Senior Software Engineer (7) , Team Leader (7) , Candidate Care Specialist (6)

What are the pros of working at Prometric according to real employee reviews?

"Great people and fun projects to work on." ((in 41 reviews)); "Work life balance is good" ((in 21 reviews)); "Good colleagues and meeting people" ((in 20 reviews)); "Benefits are too good So is allowances.. test center is also good.. Security system used are also good" ((in 19 reviews)); "Flexible hours and new experiences" ((in 18 reviews))

What are the cons of working at Prometric according to real employee reviews?

"Very high turnover rate mainly because of poor management." ((in 60 reviews)); "Pay is low for the type of customers and safety risks." ((in 51 reviews)); "Salary is low and increases do not occur every year." ((in 32 reviews)); "Bad managers and the HR sometimes is not really clear" ((in 27 reviews)); "little to no training." ((in 13 reviews))

What are employees saying about Prometric redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Prometric redundancy and their outlook for job security at Prometric in 2026.

What are the top reviewed Prometric locations?

Toronto , Vancouver , Ottawa , Montreal

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Prometric

Prometric Reviews

3.4

58% would recommend to a friend

(910 total reviews)

Stuart Udell

68% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (910 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Prometric has an employee rating of 3.4 out of 5 stars, based on 910 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Prometric employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

910 reviews

4.0

Jun 27, 2026

Interesting people but demanding weekend work

Test proctor

Recommend

CEO approval

Business outlook

Pros

Met lots of interesting people and careers

Cons

Needed to work most weekends

4.0

Jun 24, 2026

Good work culture and flexibility, but pay needs improvement

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

work culture is good, flexible working hours

Cons

could improve on salary standards

4.0

May 18, 2026

Flexible work with a good team but limited growth

Test center administrator

Recommend

CEO approval

Business outlook

Pros

It can be flexible at times. I enjoyed my team, and everyone worked well together for the most part; given the ones that wanted to be there.

Cons

Very little room for growth. High turnover. Very monotonous.

Viewing 1 - 3 of 910 Reviews

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Jobs at Prometric

Customer Service Representative - (FT)

Customer Service Representative - (FT)

Customer Service Representative - (PT)

Scoring Assistant - (FT)

Senior Manager, Academic Relations - (FT)