Paperwise Reviews

The turnover rate for a company with 40 employees is astounding-about 2-3 people each month. It’s sink or swim with almost no training. There is no one to assist or ensure the engineers complete their work in a timely fashion and they are overworked. No accountability for completion of work. Company-wide raises have not been given in years. PaperWise is so specialized and customized for the customer that nobody can accurately estimate how long a project will take and completion dates are over promised to customers. Ideas were given to management and dismissed without consideration or forgotten. The owner needs to step back into a management role and re-evaluate who is contributing or withholding info for their own benefit. Upper management isn’t open minded enough to have meaningful conversations for business development with their teams which is a shame because it could be a great place to work.

The company's primary mission is software development. The Managed IT department was an afterthought by the owner and it shows. No interest is shown in the department and the owner has taken a hands off approach and let an unhappy manager get away with being rude and verbally abusive to customers as well as employees both in and outside of the department. This has led to high turnover rates within the department. Very little, if any, documentation. No direction, no standards, no vision. Cables throughout building and in PBX room ran in a haphazard, unprofessional manner to the point of embarrassment to anyone with IT experience. There is no pride in workmanship at all.