Pros
Relaxed atmosphere, casual dress, fellow employees are nice
Cons
The company's primary mission is software development. The Managed IT department was an afterthought by the owner and it shows. No interest is shown in the department and the owner has taken a hands off approach and let an unhappy manager get away with being rude and verbally abusive to customers as well as employees both in and outside of the department. This has led to high turnover rates within the department. Very little, if any, documentation. No direction, no standards, no vision. Cables throughout building and in PBX room ran in a haphazard, unprofessional manner to the point of embarrassment to anyone with IT experience. There is no pride in workmanship at all.