Does PalmPay pay their employees well?

According to anonymously submitted Glassdoor reviews, PalmPay employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at PalmPay. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at PalmPay?

65% of PalmPay employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PalmPay 2.6 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at PalmPay?

Customer Service Representative (18) , Product Manager (10) , Software Engineer (5) , Channel Operations Specialist (4) , Customer Service Representative (CSR) (4) , Finance (4) , Intern (4) , KYC Analyst (3) , Sales Manager (3) , Agent (2) , Business Development Manager (2) , Business Intelligence Analyst (2) , Channels Specialist (2) , Chargeback Specialist (2) , Collections Agent (2)

What are the pros of working at PalmPay according to real employee reviews?

"Conducive working environment" ((in 8 reviews)); "most of my colleagues are friendly" ((in 6 reviews)); "Hybrid Friendly culture Good pay" ((in 5 reviews)); "Great people and excellent commitment to work." ((in 5 reviews)); "Good work life balance" ((in 4 reviews))

What are the cons of working at PalmPay according to real employee reviews?

"No career growth for a long time" ((in 8 reviews)); "Terrible work culture" ((in 5 reviews)); "No salary review in 2 years even after performing" ((in 5 reviews))

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PalmPay

PalmPay Reviews

3.1

65% would recommend to a friend

(137 total reviews)

71% positive business outlook

Ratings by category

3.3

Diversity and inclusion

2.8

Culture and values

2.8

Career opportunities

2.7

Compensation and benefits

2.6

Work/Life balance

2.6

Senior management

PalmPay has an employee rating of 3.1 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

137 reviews

3.0

Jun 10, 2026

Flexible and fast-paced, but demanding targets

Zonal manager

Recommend

CEO approval

Business outlook

Pros

flexible, fast-paced, and good place to work

Cons

targets change really fast and KPIs might seem a little extreme

5.0

Jun 8, 2026

employee support

Finance assistant

Recommend

CEO approval

Business outlook

Pros

Confidetiallity for all current staffs

Cons

trust mjust be ensre by all staffs

1.0

May 26, 2026

Toxic management overshadows any potential positives

Customer service

Recommend

CEO approval

Business outlook

Pros

I don’t even know if I have a pro because the con supersedes the pro

Cons

The customer service department is very toxic especially the Chinese managers, they lack empathy, emotional intelligence and common sense. They expect you to work more than you earn and pay peanuts by the way.

Viewing 1 - 3 of 137 Reviews

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Jobs at PalmPay

Phone Collections Officer

Lagos

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Operations Specialist

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PalmPay

PalmPay Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible and fast-paced, but demanding targets

employee support

Toxic management overshadows any potential positives

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