Does PRA Group pay their employees well?

According to anonymously submitted Glassdoor reviews, PRA Group employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at PRA Group. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at PRA Group?

51% of PRA Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PRA Group 3.2 out of 5 for work life balance, 2.8 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at PRA Group?

Account Representative (65) , Account Manager (26) , Operations Manager (21) , Collections Representative (16) , Legal Clerk (13) , Account Executive (10) , Senior Account Executive (10) , Debt Collector (9) , Dispute Resolution Specialist (8) , Manager (8) , Collections Specialist (6) , Customer Service Representative (6) , Customer Solutions Agent (6) , Customer Solutions Specialist (6) , Senior Software Engineer (6)

What are the pros of working at PRA Group according to real employee reviews?

"worker are great people to work with and that is it." ((in 39 reviews)); "There is a Great bonus structure" ((in 29 reviews)); "But if you're in, and you are a political animal, or just keep low, you get it, you could live there with good benefit." ((in 26 reviews)); "Work life balance is good" ((in 10 reviews)); "Good work environment." ((in 10 reviews))

What are the cons of working at PRA Group according to real employee reviews?

"Bad management from top to bottom" ((in 32 reviews)); "They allow to may unqualified people to become Managers." ((in 19 reviews)); "Upper management is horrible, biased, and one" ((in 17 reviews)); "Leadership is poor with how they manage internal conflict." ((in 16 reviews)); "If they hire you with low salary hard to work your way up too much higher levels" ((in 14 reviews))

What are employees saying about PRA Group redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PRA Group redundancy and their outlook for job security at PRA Group in 2026.

PRA Group Reviews

3.1

51% would recommend to a friend

(609 total reviews)

Kevin Stevenson

58% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (609 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

PRA Group has an employee rating of 3.1 out of 5 stars, based on 609 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

609 reviews

4.0

Sep 3, 2025

Great company, but low pay

Recovery specialist

Recommend

CEO approval

Business outlook

Pros

This is a great company to work for. You can tell the supervisors truly care as they will support you. Management is very understanding.

Cons

Very difficult to achieve bonus pay. No upward mobility.

2.0

Nov 17, 2023

They fine their employees

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

- staff are all great people doing their best in difficult conditions

Cons

- management is always listening so they can dock your bonuses if you go off script. - management are all lifers who have no outside work experience and have no idea how to treat employees with respect

2.0

Jun 7, 2022

Not worth the stress

Collections specialist

Recommend

CEO approval

Business outlook

Pros

I have no pros to give

Cons

High targets, higher expectations, no concern of work life balance for staff

Viewing 1 - 3 of 609 Reviews

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Jobs at PRA Group

Office Clerk

Norfolk, VA

View job

Customer Support Agent

Customer Solutions Agent (Digital)

PRA Group

PRA Group Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company, but low pay

They fine their employees

Not worth the stress

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Jobs at PRA Group