They fine their employees - Customer Service Representative (CSR) PRA Group Employee Review

2.0
Nov 17, 2023
Recommend
CEO approval
Business outlook

Pros

- staff are all great people doing their best in difficult conditions

Cons

- management is always listening so they can dock your bonuses if you go off script. - management are all lifers who have no outside work experience and have no idea how to treat employees with respect

Explore other reviews about PRA Group

5.0
Aug 23, 2025
Recommend
CEO approval
Business outlook

Pros

I have worked with some amazing people over the years!

Cons

Sometimes communication can be difficult.

4.0
May 12, 2026
Recommend
CEO approval
Business outlook

Pros

Great place for upward mobility. Lots of opportunitites to grow.

Cons

Senior leadership can be disorganized

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