PRA Group Reviews

3.1

51% would recommend to a friend

(612 total reviews)

Kevin Stevenson

58% approve of CEO

42% positive business outlook

PRA Group has an employee rating of 3.1 out of 5 stars, based on 612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PRA Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

612 reviews
1.0
Jul 2, 2026

Decent PTO and work from home, but poor management now

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- PTO is decent - Work from home - Old management was great and felt as if they really did care about their employees

Cons

- Ever since the new CEO started management has been poor - Constant changes and lay offs with little to no notice - Communication is poor to employees - Ever since the the CEO started more and more of our commission has been cut - You have to clock out on a timed break to even use the bathroom - If you make any kind of mistake on a call they will cut into your earnings for that month

2.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

- smart people in many hands-on roles - decent market average benefits, not bad but not great

Cons

- senior leadership disorganized - poor strategy and execution lead to on-going layoffs - many leaders are not experts in the area they lead - dated technology and no vision for future - ethics and morals are lacking in many leaders and this is acceptable to senior leadership

Viewing 1 - 3 of 612 Reviews

Glassdoor has 643 PRA Group reviews submitted anonymously by PRA Group employees. Read employee reviews and ratings on Glassdoor to decide if PRA Group is right for you.