Does Outcess pay their employees well?

According to anonymously submitted Glassdoor reviews, Outcess employees rate their compensation and benefits as 1.7 out of 5. Find out more about salaries and benefits at Outcess. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Outcess?

29% of Outcess employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Outcess 2.3 out of 5 for work life balance, 2.4 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Outcess?

Customer Service Representative (56) , Customer Service Representative (CSR) (11) , Call Center Agent (8) , Call Center Representative (4) , Compliance Officer (4) , Contact Center Agent (4) , Customer Service (4) , KYC Compliance Officer (4) , KYC Officer (4) , Customer Care Representative (3) , Sim Swap Compliance Officer (3) , Call Center Customer Service Representative (2) , Call Centre Agent (2) , Customer Service Specialist (2) , Human Resources (2)

What are the pros of working at Outcess according to real employee reviews?

"Fast working environment." ((in 5 reviews)); "They give opportunity to anyone which will enable you to learn" ((in 4 reviews)); "Fast paced work environment, Constant training and personal development" ((in 4 reviews)); "Colleagues are fun to work with" ((in 4 reviews)); "Team work is encouraged in the office" ((in 3 reviews))

What are the cons of working at Outcess according to real employee reviews?

"Low salary no worklife balance" ((in 21 reviews)); "Low pay and over usage of staff" ((in 18 reviews)); "Poor salary structure for employees." ((in 4 reviews)); "Bad management as at time of employment." ((in 3 reviews)); "Poor staff welfare" ((in 3 reviews))

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Outcess

Outcess Reviews

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2.3

29% would recommend to a friend

(113 total reviews)

34% positive business outlook

Ratings by category

2.9

Diversity and inclusion

2.7

Career opportunities

2.4

Culture and values

2.3

Work/Life balance

2.2

Senior management

1.7

Compensation and benefits

Outcess has an employee rating of 2.3 out of 5 stars, based on 113 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

113 reviews

2.0

Jan 31, 2026

Low salary

It support specialist

Recommend

CEO approval

Business outlook

Pros

Learning environment Less toxic environment

Cons

Workload much Delay in salary Low pay

3.0

Jan 29, 2026

Improvement culture should be considered

Customer service representative

Recommend

CEO approval

Business outlook

Pros

No age bias Open to all

Cons

can improve on staff welfare

1.0

Jan 5, 2026

Bad and inconsiderate management

Customer service representative

Recommend

CEO approval

Business outlook

Pros

There is no good management in that company what you are told during interview is different from what you will hear during training

Cons

Salary is delayed and never complete

Viewing 1 - 3 of 113 Reviews

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Jobs at Outcess

Customer Service Representative

Nigeria

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Call Centre Team Lead

Nigeria

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Low salary

Improvement culture should be considered

Bad and inconsiderate management

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