Does NewLook pay their employees well?

According to anonymously submitted Glassdoor reviews, NewLook employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at NewLook. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at NewLook?

48% of NewLook employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NewLook 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at NewLook?

Sales Assistant (63) , Sales Advisor (46) , Sales Associate (25) , Supervisor (23) , Retail Sales Assistant (17) , Part-time Sales Advisor (16) , Store Manager (9) , Deputy Manager (8) , Retail Sales Associate (8) , Retail Assistant (5) , Customer Service (3) , Sales (3) , Assistant Merchandiser (2) , Customer Assistant (2) , Designer (2)

What are the pros of working at NewLook according to real employee reviews?

"Nice people to work with" ((in 20 reviews)); "Team are great" ((in 18 reviews)); "The staff are friendly and easy to work with" ((in 17 reviews)); "Flexibility is Great!" ((in 5 reviews)); "Good benefits" ((in 4 reviews))

What are the cons of working at NewLook according to real employee reviews?

"poor management and constant hours you haven't asked for" ((in 31 reviews)); "low pay" ((in 23 reviews)); "long hours and very tedious" ((in 20 reviews)); "No work life balance even for the staff as last minute workload all the time." ((in 8 reviews)); "Amount of managers who are struggling but our voices are not" ((in 7 reviews))

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NewLook

NewLook Reviews

3.2

48% would recommend to a friend

(330 total reviews)

43% positive business outlook

Ratings by category

3.1

Diversity and inclusion

3.1

Work/Life balance

2.8

Culture and values

2.7

Senior management

2.7

Compensation and benefits

2.7

Career opportunities

NewLook has an employee rating of 3.2 out of 5 stars, based on 330 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

330 reviews

2.0

Jun 16, 2026

Easy work and good balance, but rude management

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Easy work, good work life balance

Cons

Rude management, pick and choose favourites

2.0

Jun 11, 2026

Overwhelming, pressure and stress

Sales assistant

Recommend

CEO approval

Business outlook

Pros

- Great for developing visual merchandising and customer service skills.

Cons

- Rarely have extra hours for staff. - 4 hour shifts which are hard to plan around - False hope/promises for progression and promotions - Often left alone to manage shop whilst management sit in the office doing nothing - Customers can be rude and demanding - Lots of pressure to hit TRIPLE what our targets actually are - HR do not care about staff in freezing temperatures with no heating - Management does not care about diversity and equality

4.0

Jun 10, 2026

Friendly environment but requires weekend work

Retail assistant

Recommend

CEO approval

Business outlook

Pros

- friendly environment - good culture - employee discount

Cons

- unsociable hours (outside 9-5) - weekend work is a given

Viewing 1 - 3 of 330 Reviews

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NewLook Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Easy work and good balance, but rude management

Overwhelming, pressure and stress

Friendly environment but requires weekend work

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