NFU Mutual Reviews

4.3

87% would recommend to a friend

(744 total reviews)
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Nick Turner

91% approve of CEO

87% positive business outlook

NFU Mutual has an employee rating of 4.3 out of 5 stars, based on 744 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The NFU Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

744 reviews
1.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Decent salary and the annual bonus is good. Took a supportive approach to remote working and return to office post-Covid. Lots of opportunities if you are a graduate trainee or come from a farming background.

Cons

Probably the most unusual insurance company I have ever worked for. Sales agents rule the roost and underwriting is a secondary consideration, you will find that any decision you make will get escalated through the various levels of seniority within sales until one of them gets the eventual answer that they want. Lots of kicking and screaming takes place along the way. Some of the interactions you can have with so called colleagues are tanamount to bullying and HR not interested in taking any action. Especially true if this relates to their self employed sales network. Definitely a blame culture as once, when requesting support with my workspace at home, was sent a response via the legal team as if I were trying to feign injury. Training drops off once you reach a certain level although they are not alone in this.

5.0
Jun 21, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic employer who genuinely does strive to be the best employer providing a professional culture with lots of opportunity to develop, gain new skills and progress

Cons

Annual salary increases not always keeping up with cost of living increases

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NFU Mutual Response
14h
Thank you for taking the time to share your feedback about life at NFU Mutual. We’re really pleased to hear that you view NFU Mutual as a great place to work, and that you’re experiencing a professional culture with opportunities to develop, build new skills and progress your career. It’s particularly valuable to hear this from someone with long‑standing senior experience with us. We also appreciate your feedback around salary increases and the rising cost of living. We understand that salary forms a very important part of the overall reward package, and we want all our people to feel valued in their role. We have a transparent reward framework, informed by industry benchmarking, which we regularly review to ensure it remains fair and competitive. Alongside salary, we offer a competitive total rewards package, including an annual bonus, pension and a range of benefits such as Medicash, as well as savings at high street retailers and supermarkets, supporting everyday costs and overall wellbeing. Thank you again for your insights, and for your continued contribution over the years.
3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and less pressure

Cons

Less growth. Less exposure to all sides of pricing.

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NFU Mutual Response
14h
Thank you for taking the time to share your feedback. Creating an environment where our people feel able to balance their work and personal lives is incredibly important to us, so we’re really pleased to hear that you’re enjoying a good work‑life balance in a less pressured environment. We also appreciate your feedback around development opportunities and exposure within Pricing. We know how important it is for our people to feel they can grow their skills and gain broader experience, so we’d encourage you to speak to your People Manager about how you can continue to develop. Thank you again for sharing your thoughts, and we wish you continued success in your career with NFU Mutual.
Viewing 1 - 3 of 744 Reviews

Glassdoor has 782 NFU Mutual reviews submitted anonymously by NFU Mutual employees. Read employee reviews and ratings on Glassdoor to decide if NFU Mutual is right for you.