Does Medical Mutual pay their employees well?

According to anonymously submitted Glassdoor reviews, Medical Mutual employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Medical Mutual. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Medical Mutual?

57% of Medical Mutual employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medical Mutual 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Medical Mutual?

Customer Service Representative (26) , Software Developer (12) , Analyst (11) , Account Administrator (9) , Customer Care Specialist (9) , Customer Care Representative (7) , IT Intern (7) , Financial Analyst (6) , Manager (6) , Intern (5) , Business Analyst (4) , Project Manager (4) , Registered Nurse (4) , Utilization Review Nurse (4) , Account Executive (3)

What are the pros of working at Medical Mutual according to real employee reviews?

"Great Benefits !" ((in 49 reviews)); "The pay is good for the position." ((in 32 reviews)); "Very friendly and nice people." ((in 30 reviews)); "Great work life balance." ((in 18 reviews)); "Great work environment and coworkers." ((in 12 reviews))

What are the cons of working at Medical Mutual according to real employee reviews?

"A small faction of management could use additional training on how to treat subordinates with respect and adopt a more collaborate management style." ((in 8 reviews)); "Compensation is middling, recent layoffs represent headwinds in the industry, and job quality is highly variable between teams." ((in 5 reviews)); "Poor leadership and" ((in 5 reviews)); "Not a lot of opportunity for advancement." ((in 5 reviews)); "Parking is expensive" ((in 4 reviews))

What are employees saying about Medical Mutual redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medical Mutual redundancy and their outlook for job security at Medical Mutual in 2026.

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Medical Mutual

Medical Mutual Reviews

3.5

57% would recommend to a friend

(378 total reviews)

Tony Helton

32% approve of CEO

45% positive business outlook

Ratings by category

3.9

Diversity and inclusion

3.8

Compensation and benefits

3.7

Work/Life balance

3.4

Culture and values

3.3

Career opportunities

3.2

Senior management

Medical Mutual has an employee rating of 3.5 out of 5 stars, based on 378 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medical Mutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

378 reviews

3.0

Jun 18, 2026

Good people and culture, but leadership needs improvement

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Has good people and culture.

Cons

Lack of leadership skills in leadership team.

5.0

Jun 5, 2026

Enjoyable job with security, but lacks peer support

Clinical support specialist

Recommend

CEO approval

Business outlook

Pros

Love my job, secure and the work is not overbearing

Cons

Not enough AMD’s to support the peer to peer work

1.0

May 20, 2026

Decent health benefits overshadowed by poor leadership

Human resources

Recommend

CEO approval

Business outlook

Pros

Company had decent health benefits

Cons

Poor leadership in most areas

Viewing 1 - 3 of 378 Reviews

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Jobs at Medical Mutual

Account Administrator I

IT Governance Risk & Compliance

Organizational Development Specialist

Business Systems Analyst

Underwriting Administration Specialist