MassMutual Reviews

3.5

55% would recommend to a friend

(2,383 total reviews)
avatar

Roger W. Crandall

72% approve of CEO

53% positive business outlook

MassMutual has an employee rating of 3.5 out of 5 stars, based on 2,383 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MassMutual employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Dec 4, 2021

MassMutual Review

Recommend
CEO approval
Business outlook

Pros

Laid back atmosphere Employees are high character people Recently updated their benefits package which is pretty good

Cons

Room for growth in company challenging.

3.0
Apr 11, 2017

**

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great teams when staff right

Cons

wages are not the best or competitive

4.0
Apr 25, 2019

Great Benefits

Recommend
CEO approval
Business outlook

Pros

The pay, health, dental, etc is very good.

Cons

Call center is very controlling...adherence/metrics. It is very difficult to get out of the call center.

Viewing 1 - 3 of 2,383 Reviews

Glassdoor has 2,829 MassMutual reviews submitted anonymously by MassMutual employees. Read employee reviews and ratings on Glassdoor to decide if MassMutual is right for you.